Alternatives to Peerlogic

Every customer conversation is critical to the success of your business and the revenue you can deliver. At Jiminny we help you record, capture and analyze each customer interaction to generate actionable insights on what is and is not happening; enabling you to move the needle and support your biggest objectives across the business. Jiminny is the only partner who turns great sales leaders into great sales coaches, enabling you to drive true change across your sales teams and build high-performing revenue generating teams.

Our cloud-based, user friendly patient communication and engagement platform is an all-in-one solution for your dental practice's everyday needs. Our HIPAA-compliant dashboard offers best-in-class digital forms and consents, two-way patient communication, intraoffice communication, automated appointment reminders/confirmations/reviews/recalls, a customized app-based loyalty program, and much more! Modento seamlessly integrates with your Practice Management System to increase efficiency and save staff time scanning documents and calling. Modento has helped offices all over the country increase their case acceptance, retain more patients, improve their profitability, and acquire more patients. To schedule your demo, visit our website today to learn how Modento can help you.

Success is predicted by sales activity. The Gryphon One Platform combines: 1) ACCESS FOR REP: Outbound calling and tracking from any device, connection or application 2) CONTROL FOR COMPANIES - Real-time rules enforcement to ensure compliance and company control 3) VISIBILITY for Leaders: Performance dashboards provide insight into individual and group effectiveness Gryphon platform allows you to conduct sales and service calls using any phone, tablet or PC. You can empower and protect your organization with real-time screening and automatic collection of call data. Unsurpassed, real-time visibility into service rep activity and performance.

SOTA Cloud makes it easy to create and view dental images. Cloud-based software for dental imaging lets you view, edit, and capture images from any browser. You can also protect your data and build your practice with powerful dashboards. SOTA Cloud is accessible from any location with an internet connection, whether you are a solo practitioner looking to increase security and reduce IT burden, or a DSO trying to centralize the insurance claims process. SOTA Cloud is fast, from editing images to viewing reports. SOTA Cloud provides easy-to-read dashboards that provide insight and information such as how long xray exams take or how well intraoral cameras are being used as case acceptance tools. Are you looking for intraoral camera photos after completing a bitewing exam? There is no need to create a new template or exam. You can easily add images to the site. Use simple communication tools to securely share before-and-after images with patients.

A complete RevOps platform that enables conversation guidance, sales engagement, live call insights, and analytics to help you sell more and spend less sales. All in real-time. Revenue.io empowers high-performing teams by providing real-time guidance as well as revenue intelligence. Revenue.io helps hundreds of customers such as HPE, Fidelity Investments and Amazon Business to achieve predictable results and optimize their revenue operations by surfacing and recommending the best practices. Revenue Science helps you optimize your revenue operations, identify what works best, scale your top performers, and optimize your revenue operations. Some solutions surface insights. Others provide the tools to take action. We do it all so you can maximize revenue performance in real time. No more switching between tools, fixing data that isn't clear or spending money on technology your team doesn't use. Revenue.io is an AI-powered RevOps platform which delivers real-time guidance in those moments that matter.

Observe.AI powers quality management for Contact Centers with the most accurate speech analytics. Voice AI Platform enables support teams to analyze 100% of voice calls for quality, compliance, automate agent evaluations and improve coaching. Analyze calls for 100% compliance and call quality monitoring so you don't miss a chance or risk. Automated agent evaluations allow you to evaluate agents and build trust by providing accurate data. Coaching Teams with targeted coaching is key. You need to know what training programs are most effective for achieving change.

Call Box offers comprehensive phone solutions that simplify communication, and improve efficiency in call handling. Avoid outdated hardware systems that can be difficult to set up and costly to maintain. Call Box's flexible, reliable VoIP system allows you to quickly make adjustments. With a unique combination human reviewers and machine-learning technology, you can uncover and fix any gaps in your phone processes. Continuous feedback loops allow you to change the outcome of calls before they end and create a culture of phone accountability. Call Box provides a great caller experience with custom call routing, customized time conditions, custom voicemail greetings, and custom auto attendants. Call Box provides information to your agents about customer history, lead source information and performance indicators when live calls are received into your business. Call Box connects callers to the right person as quickly as possible, based on past interactions, predicted agent success and advanced call routing.

A suite of real-time task management solutions for patient scheduling and insurance verification that track every step of revenue cycle management, from patient billing to reconciliation, is available. Every call can be converted to scheduled appointments, which will result in increased revenue. Listen to calls and review customer service to uncover hidden revenue losses. Monitor phone calls and keep track of them for quality and patient satisfaction. In 3 steps, create marketing campaigns and track and measure the results. You can now track patient calls, investment per patient, and conversion rates in real-time. Practice Compass provides ROI marketing that increases your practice volume. PracticeCompass can be used wherever you are to monitor staff productivity, patient schedules and marketing programs. Our Practice Management Software will help you guide your practice to success.

Use the next-generation of AI to analyze the call context and help the team to sell more. Our AI-powered coaching and analytics solution for sales calls goes beyond monitoring KPIs. We analyze each conversation in its entirety, providing real-time insights to revolutionize the management of your sales team. No more manual supervision, no more missed opportunities. Use the call evaluation templates, or add your questions to create a customized quality report. See if, for example, the salesperson asked the customer open-ended questions and suggested the next steps at the end of their call. Upload a call to our platform for analysis. You'll receive the results in a matter of minutes! You'll get a detailed report with answers to all your questions regarding the quality of the conversation between the manager and you. Use real-time scores to evaluate the quality of your calls, and the best and worst ones for your sales team.

PracticeMojo offers a complete solution for appointment reminders and dental recall. Dental marketing automation allows you to communicate with any patient at any hour and build loyalty. We automate all patient communications and deliver effective dental marketing campaigns that reactivate and remind patients about their appointments. This will keep your day full of patients and your profitability high. Patients can book their next appointment online via their smartphones, tablets, or laptops. This will save time and increase patient satisfaction. To make sure your practice is as efficient as possible, you will need a comprehensive solution for dental communication that integrates with your practice management system. PracticeMojo offers automated reminders, customizable marketing campaigns, virtual tools, and other services to help you streamline. Automated communications can increase revenue for practices and decrease no-shows.

Productive is the first productivity multiplier for mobile phones that helps you remember details, win deals, work 10x faster, and retain them. Productive makes it easy to remember, organize, use, and share details from your calls in order to take your work to the next stage. You can set up custom recording options for CRM, personal, and new contacts. Keep track of every call to ensure your CRM is always up-to-date. Live voicemail transcriptions allow you to avoid feeling guilty about missing a call. You can see your CRM or personal notes as soon as your phone rings, so you are ready to greet them with confidence and perfect recall. Productive will connect your CRM contacts, giving you CRM Caller ID and call-logging. You can also automate note-taking and recordings. Screen pop is a feature that provides caller information, notes and call history for your CRM contacts. You can see notes from your last call history, and their favorite sports team.

CallSource - Own Every Prospect. CallSource is the most technologically-enabled business performance platform that maximizes our clients' revenues, profits, and brand reputation. CallSource was the first to offer call tracking and has since become a leader in actionable analytics. CallSource provides insights to help clients solve, strategize and implement solutions. CallSource has been recording and analysing over one billion phone calls since 1991. We provide cost-per-lead analysis and sales conversion percentages as well as sales recapture solutions and training and coaching solutions for thousands of businesses across the United States, Canada, and Australia. CallSource is a business that believes in improving the performance and accomplishments both of our clients as well as our employees.

Salesken helps companies reap the benefits of the "Science of Sales". Based on customer conversations, you can see which leads are most likely to convert. Your sales team will be able to use real-time cues and contextual cues to close every deal. Make sure that every salesperson follows your winning strategy. Get insight into the strengths and weaknesses of your team. Leverage real-time cues during your conversations. Analytics and diagnostics can help you improve every day. Based on real customer conversations, get an X-Ray of the pipeline. Reps can use these conversations to get real-time talking points and advanced analytics after the call. Affordable pricing plans, pay-as-you go and integrations with all your favorite tools.

It is vital to analyze customer calls in order to generate revenue and lower costs. Infinity helps businesses sell more, streamline their operational processes, and optimize their marketing budgets. Infinity is a cloud-based call analytics platform that can be used to analyze customer calls and make sales decisions. It is an integral part of the technology stack in marketing, sales and contact centers. Advanced call tracking technology plays an important role in determining the true sentiment of customer conversations. Your customer engagement results will be significantly improved if you understand the context and feelings behind each call.

Meetings and calls are the backbone of your work. Ineffective conversations can be a barrier to your success. Avoma's Conversation Management platform will transform the way you work. Learn about topic trends, talk-patterns that win, key coaching insights, and how to deal with risks. Search for any word and share key moments. Comment to give feedback. Automate data entry and note-taking to allow you to focus on the conversations. To coach your team faster, learn the most important insights from their conversations. Collaboration with cross-functional teams is key to better alignment Automatic video recording, high quality Transcripts and AI-generated Notes are available for key topics. Don't let action items slip by the wayside and don't forget to follow-up. To recall the details, search the transcript and playback the recording using time-stamped notes.

Learn how customers engage with your sales reps in sales conversations. Turn them into revenue. The system captures and understands what customers say about each other and provides insights that can help increase predictable revenue. Let's face facts. Customers have many things on the mind. To better guide your conversations, you need to know what customers care about. Captures calls, transcribes using state-of-the-art AI transcription, figures who asked what, when and about what, and organizes it all with deals, accounts, prospects. Analyzes interactions by prospect/rep and tags, summarizes by topic and captures KPIs. Compares topic patterns that move deals through stages. Connect key KPIs, such as deal risks and other topic patterns, by stage, rep, to revenues. You can use insights to build a successful sales team and predictable revenue. Top closes are able to communicate in subtle ways that reflect their personalities.

MeetRecord allows you to securely store, manage, search, and search all of your video content, including video calls, so teams can collaborate faster and work better. You will get more timely and actionable feedback on deals that will increase win-rates and grow your pipeline. Identify best practices. Reduced onboarding time using real examples and use-cases. MeetRecord is a simple and scalable way to record and analyze all online meetings. This allows you to increase visibility, drive process and behavior change, and create bottom-line impact. You can quickly identify the top performers and replicate these winning behaviors throughout your entire team. To drive data-driven thinking, give every department of your organization direct access the customer's voice. To achieve your desired outcomes faster, share your insights and questions easily with marketing, product, and the C-Suite.

Find out what drives your team to success. See how 10,000+ companies have increased revenue growth, reduced risk and unlocked upside by synchronizing lead to opportunity, renewal to cross-sell, and more. Automated sync of deal activity and engagement levels allows you to truly analyze your sales process. Activity data is the most important indicator of sales results. We automate, connect, and write-back the entire team's activities to your CRM. So you can get more consistent and predictable results, discover exactly which activities your sales team completed, what steps they missed, how prospects responded, and so much more. It's never been easier to understand what your top reps do differently. Every customer call throughout the sales process should be recorded, transcribed and analyzed. Record transcripts, keywords and trends as well as talk time. Combine conversation data with full lifecycle activity capture and robust Machine Learning to enrich every aspect of your business, including forecasts, reporting, product routes, and more.

Welcoming seamless integration. Eaglesoft is your complete dental practice management solution. It can handle everything from patient scheduling and insurance claims, to digital image manipulation and paperless charting. Eaglesoft's intuitive interface simplifies your day-today operations and improves your practice's efficiency. Eaglesoft is the trusted practice management system that dental practices rely on to manage their front office workflows and clinical processes, patient experience, business performance, and more. You can take full advantage of the software integration options to organize your office operations and gain valuable insights into performance and patient experience. Find the practice management solution that best suits your business needs. Eaglesoft's user-friendly platform features features that instantly bring together your administration, business operations, and clinical data for an unparalleled office management experience.

DenGro is a software solution that provides a service to dental practices. It allows front-of-house teams to easily capture and nurture all treatment leads and convert as many as they can. Many integrations allow you to save time, such as. PMS & Call Tracking. DenGro provides principals and managers with marketing and performance data (e.g. Lead attribution, conversion rate) are essential to understand and influence growth.

In 3 easy steps, you can increase your production and lower your costs. Integration with your practice management software in just one click. Calls can be forwarded from any phone system directly to your Arini Number. You can easily train your AI to handle phone calls the way you want. Get a 5-star experience for your patients right out of the box. Continue the conversation after the call. Our clinics use different practice management software and telephone providers. Arini integrates with your existing setup. We use best-in class security practices, and we have HIPAA BAAs for all our partners. We begin with a 30-day trial where we work closely together with your dental practice in order to customize your AI receptionist. (What information to collect for appointments, how to handle emergency situations, etc.). We are building an innovative technology, and our goal is for you to become comfortable with it before we take over 100% of your calls. Arini integrates seamlessly with most practice management systems and phone providers.

Dental practice management and dental automatization: office tasks, dental treatment process and patient communication. All dental tasks and features are available on any mobile device. Use of up to 75 patient records for free. Dental software is the same for private clinics, network dental clinics, and individual dentists. Dentists of all specialties can automate their treatment process with us. The practice frontdesk will organise all business processes. Features of the software. Practice Office - Patient Management, scheduling, patient charting, tasks, notifications, insurance documents, groups, billing and payments, collaboration analytics. treatment processes - dental chart, periodontal chart, patient record, treatment plans, diagnoses, treatment notes, services, inventory, files. Patient Communications - online appointment and reminders, internet telephone (VoIP), portal, loyalty, and patient portal.

A full and efficient schedule is crucial to the success of your orthodontic or dental practice. It allows you to give your patients the personal attention they need. Patients can choose how they receive reminders about their dental appointments and communication from your office via email, text messaging, or voicemail. Patients can also download a reminder to use in their digital calendar. This will reduce no-show appointments. You can notify patients about missed appointments by sending them an email with an automatic reminder to reschedule. All Sesame website are responsive, including those for orthodontics, dental, and specialty. All-in-one responsive website design enables seamless functionality across all platforms, including mobile phones, tablets, desktop computers, and tablets. A cohesive design improves the user experience, strengthens your brand identity and strengthens your engagements with potential patients.

Emitrr is a smart, human-like receptionist for small businesses. Emitrr allows business owners to focus on their business growth and not worry about missing customer calls. Emitrr takes care of customer queries such as booking appointments, quotes and FAQs. Integrates with your EHR/CRM to provide real-time conversion metrics, reduced screen pop, and more. Web chat allows you to convert customers and keeps the conversation going on text. This means that your patients don't have to wait for the web. Small businesses often spend a lot on website building, advertising, SEO, and other marketing strategies. Small businesses also work hard to get these customers to their website. However, more than 25% of these web visitors never convert. Customers are not tied to live chats on the internet. Convert customers even if they leave the web.

Ciara is a digital assistant that assists sales professionals worldwide in increasing their productivity and sales calls. It is simple to set up, use and adapt. Ciara was named one of the Top50 Digital Startups Europe by TechCrunch. It offers continuous innovation, superior call guidance and seamless integration with the most popular business apps. Make remote your unfair advantage. This powerful in-call assistant is available for both inside and remote sales teams. It facilitates smooth and productive customer conversations. Ciara is a brand new sales enablement software. It provides smart talking points and relevant information to guide remote customer conversations. Ciara records and transcribes the conversation and creates call summaries that are automatically synced with your CRM system. Both small and large sales teams can use Ciara's transcription and recording capabilities to create call summaries that are automatically synced to their CRM system. Customer interactions with Ciara

LocalMed by Dental Intelligence allows you to schedule online. It ensures your practice doesn't miss out on any possible appointments and gives your patients the freedom to book anytime. All while you are in complete control. It integrates seamlessly with your dental practice management software, so you get instant results, no double-booking and no missed appointments.

Voice communications are still the most popular way for customers to communicate with organizations. Voice is the most natural interface. However, it can be the most difficult to get insights from. Consider the contact center as an example. Although contact centers are experts in measuring call data, they rely on post-call surveys for quality measurements. The actual content of conversations is often ignored. Post-call surveys are not able to capture or understand the depth and meaning of what is being said. The number of VoiceAI ecosystem users have used in the past 12 months to process their calls. Reduced fines through improved risk management and compliance processes Reduced fines through improved risk management and compliance processes. Increased sales offering and customer profiling through deeper insight into customer journey. Conversion can be boosted by identifying verbal trends that lead directly to a sale.

Boost your business efficiency by leveraging AI-driven insights from customer conversations across all channels - calls, chats and meetings. CallZen's multilingual AI engine is the most advanced in the industry and allows you to transcribe and summarize calls in multiple languages. CallZen allows you to track all parts of your customer conversations, including calls, chats, meetings and more. Track customer complaints, queries, feedback, etc. CallZen allows you to set your own business parameters for scoring your agent's conversations with customers. CallZen can be used to track and report the most valuable customer feedback. Identify the most important product requests and suggestions from your customers. Monitor the conversations between your customers and field partners, delivery executives or relationship managers, vendors, driver, etc. Set your quality standards and forget manual audits and monitoring calls. CallZen allows you to track the scores, strengths and weaknesses of each agent.

AI-generated insights from 100% of customer conversations can help you increase revenue, improve customer experience and boost operational efficiency. Find ways to improve sales pitches and customer experience. Enthu.AI can be customized to fit your specific needs, whether it is for sales, customer service, or customer satisfaction. Easy data visualization to drive actionable insights across various business functions, unlocking revenue opportunities. Filter calls by dates, agents, feedback, duration, type of call, and more. This allows you to build and test custom QA hypotheses. You can review a 30-minute conversation in less than 30 seconds by automatically locating the dialogue. You don't have to listen to the entire call.

Real-time coaching, automatic note-taking & custom meeting reports. When you're not selling, it's important to keep your database up-to-date and clean. It is very disturbing to take notes and switch between knowledge base and customers. Details are important. Details are important, especially in sales, where a few small details can turn a loss into a victory. Maximize the chance of getting a meeting on your first call. Create the best interview guide, and get a summary of the candidates' answers. Create an SEO page right after your podcast. Uncover hidden insights in your interview. Understand feedbacks and feelings quickly. Record every VoIP call and online meeting. Add notes, screenshots and follow guidelines. Classify your notes and improve meeting performance. In less than two minutes, you can fully understand any call. Transcription and topic analysis.

ADSTRA, a leading software developer, offers an integrated dental software solution that has an intuitive user-friendly interface and tools for managing all aspects patient care. ADSTRA has been installed in thousands private dental offices, clinics, educational institutions, and government agencies since 1994. ADSTRA is a research and development company that specializes in the design, development, implementation, and maintenance of administrative and clinical information systems specifically for dental practices.

A new conversation intelligence platform has arrived. Instantly optimize your revenue organization and extract revenue-accelerating insight from customer conversations. Your sales teams can crush their quotas by quarter using conversation intelligence derived from calls, emails and video meetings. Conversation intelligence from trusted leaders in cloud voice. Accelerate your sales pipeline, automate operations, and improve your sales team. Automate mundane tasks to free up reps to focus on winning. Eliminate tedious tasks and workflows to achieve peak performance. Inform the right people when it is appropriate. Artificial intelligence (AI), highlights critical moments in the buyer journey, so you can identify and fix any pain points.

Salesforce claims that 95% of organizations have made the phone their primary communication channel. However, being present is not enough. Customers expect consistent and personal experiences across all channels. Voice is no exception. You can achieve a 360-degree view of your customers to deliver award-winning, highly personalized customer experiences. Continuous improvement can be achieved by prioritizing the right contacts, and automatically logging calls into Salesforce. To improve customer satisfaction and gain insight, leverage your Salesforce call data in dashboards and reports. Use Natterbox as your phone. You can use it through your existing phone or via Microsoft Teams. Natterbox streamlines the productivity of your call center agents, sales teams and operations. No matter what your role is, our CTI solution can be tailored to suit you.

Only phone designed for sales. The only phone that can warm up cold calls with HD quality and real-time coaching powered By Ai. Because every closer needs some help. Video conferencing, dialer and SMS all in one so that your data is always available and your team doesn't feel overwhelmed. Speech coaching can be used to help reps identify if they are speaking too fast, too slow, using too many filler words or talking too loud. Call analytics and dashboards can help you uncover insights and best practices. To ensure that no data is lost, autolog calls, transcripts, or notes can be uploaded to your CRM. Voice Intelligence makes it easy for reps to say the right things on a call. Battle cards are displayed in real-time and help them make decisions. You can see the sentiment of any call, assist reps, save at risk deals, and find the best coaching opportunities. Voice Intelligence uses Speech Recognition for transcription, Natural Language Processing for analysis, and Machine Learning to make intelligent recommendations in real time.

24sessions offers many ways to have an interaction. Our booking technology allows for scheduled meetings, click to call journeys, and escalation via chat. Meet customers in the way that suits them best. You can have a rich video chat with screen sharing, a voice chat on your website, or a full fledged co-browse session. You can use it on any device, mobile or not, without the need for installation. Your interactions will be more effective and efficient thanks to automated transcriptions and recordings. Our analytics suite gives you insights into customer satisfaction, compliance and script adherence, as well as goal attainment. All video calls are encrypted and take place on your trusted domain. They can only be started by the designated agent. Your data is stored securely in Europe, AES256 encrypted. Access is protected by advanced access management, audit trails, and user federation.

Wonderway Coach AI offers a real sales training on EVERY. SINGLE. CALL. What can Wonderway coach do for you? - Fills out coaching scorecards on every call Checks who's following the playbook and who isn’t - Automates sales QA process - Knows strengths and weaknesses for each sales rep - Identifies the top performers and what they do differently - Saves managers countless hours listening to calls What makes us different than other call recording tools? COACH does not compete with conversation intelligence software - we integrate them. COACH uses ChatGPT for performance analysis, to fill out scorecards, and to give reps personalized feedback.

Actionable Chatbot & Voice Analysis. Optimize Response Effectiveness. Understanding user behavior. Enhance User Satisfaction, Engagement and Monetization. Increase customer service chatbot response effectiveness. Increase conversions in Commerce Chatbots.

We are a company that specializes in dental innovation. Our goal is to improve communication between dentists, technicians and patients. You can place an order for the lab of a dental technician by phone, email, or by simply writing a note on a piece paper. In almost all cases, vital information about the patient is not available. A patient's order is often taken down and recorded haphazardly without any thought as to where or what information may be required. Incoming orders that are chaotically or inconsistently planned can cause a backlog in a dental laboratory's resources. No one knows when each stage of an order will be completed. The dental lab might have to hire more employees than necessary, which can put even more strain on its resources. A dental lab that does not plan for incoming orders or covers unforeseen production costs from its own pocket can use up more resources than it has to. This can lead to decreased productivity and lower effectiveness.

CallMiner Eureka uses Artificial Intelligence and Machine Learning to analyze every customer interaction across all channels and uncover actionable intelligence. CallMiner Eureka is constantly improving and expanding to ensure our customers have the best tools to maximize their ROI. Analytics workbench, category, scoring configuration, and discovery. Direct performance feedback via the portal for agent/supervisors. Real-time monitoring & alerting, agent next-best-action, API/message driven. Audio capture is used for speech analytics. Redaction of sensitive data and PCI from audio and transcripts. Data extraction, audio / contact / data ingestion, app development. The speech analytics data story is brought to life. Enhance customer experience Communicate with your customers using the preferred channels. Customer insights can help you power your business. Optimize results.

Get real-time intelligence on important conversations. Easy-to-use APIs allow you to extend your communication workflow. Marsview is an all in one platform for real-time conversation Intelligence. Marsview Notes allows you to record, transcribe, and generate insights automatically from video, voice, and text-based communications at large scale. Learn how Marsview APIs are used by developers to provide the best user experience. Zoom integrates with Zoom to record voice calls and video conferences from any phone or web app. In minutes, you will receive clean, punctuated transcripts with assigned speakers in your email. To collaborate and share, edit or download transcripts and notes. Marsview, an AI-powered meeting assistant, helps you automatically schedule, record and transcribe voice and video conversations. Users can use the intelligent MeetingspaceTM to manage all client relationships.

Launch your CX insights and performance into a new era. Happitu, a platform for workforce and scripting, acts as a personal coach to your service team, providing them with the resources, insights, and processes they need to deliver exemplary customer service over the phone. It analyzes all of your interactions to highlight what your customers are experiencing. Happitu Vision automatically records, analyzes, and scores all your customer calls. A dashboard view allows you to drill into specific moments of your customer interactions and identify opportunities for CX improvements. Create your own metrics for monitoring unique and changing customer interaction. Search for calls based on sentiment and identify key moments quickly. Happitu guide guides your agents through every interaction using custom workflows, dynamic help topics, and responsive scripting.

Nuance Agent Coach uses machine-learning to monitor calls and digital interactions and provide agents with relevant, real time information, guidance, recommendations, and guidance. Agents are able to answer customer queries confidently and efficiently with an AI-based coach, which increases both customer satisfaction and agent productivity. Agent Coach continuously identifies and recommends best practices to help agents perform at their best. This helps increase CSAT, revenue, and reduce agent turnover and contact center expenses. Agents will be able to achieve new levels of intelligence and efficiency by receiving real-time coaching via phone. This information will make their job easier. Agents will feel more supported and confident when they engage customers if they have the right information at the right time.

Akkompany is an in call speedometer for sales calls. It's easy to keep track of the conversation and how you are doing. It all boils down to actionable insights. Who wants to wait 30 minutes after a call just to find out that you're monologuing a bit too much? If you are always looking in the rearview mirror, you won't be able to ring the bell as often. Elite athletes are always looking for ways to improve their performance. Akkompany allows you to see everything in detail so you can make informed decisions about how you can improve. There is no need to obtain 2-party consent as recordings are not required. This is similar to Google Meets closed captions. Because we don't record calls, compliance with GDPR and CCPA is easier. Your data can be managed easily. These benchmarks are based on industry research, industry best practice, thought leaders, and our own analysis.

Convin's AI-powered Conversation Intelligence Software makes it easier for sales teams to understand calls and close more business every day. Convin records your customer phone and video calls, and maps them with your CRM to provide an in-depth analysis. Convin then converts voice and video calls to text, and analyzes what is being said. Artificial Intelligence allows it to automatically decode topics, questions and action items. Convin's analysis will uncover some "not so obvious" insights that will allow you to make data-driven decisions and ultimately lead to more deal closures. You can learn what is being discussed at different stages of meetings, and you can use the data effectively for coaching your sales team. Convin helps sales teams understand market sentiments and customer requirements. This will help them get closer to the market. Find out what top sales reps do differently than the rest. Transform your team to become a quota-crushing engine.

Automated conversational analysis with actionable insights in over 30 languages. Awaken's Conversational AI suite can be deployed quickly and is guaranteed to improve profitability as well as customer experience. Automate quality assurance by analysing agent and customer emotion expressions, categorizing by reason for contact, and increasing your team's performance. This will result in a better customer experience. Translate and transcribe interviews, generate subtitles automatically and translate voice to sound in real-time in over 30 languages. Dynamic scripting with drag-and-drop configuration can reduce training time, increase staff retention, and protect process knowledge. Get insight into your operations to unlock 85% operational efficiency improvements and increase sales output by 25% Automately generate subtitles for media files either in real-time or uploaded files. This will increase customer connections and make it easier to reach new markets.

Marchex is a leader in call tracking and conversational intelligence. Our award-winning conversation intelligence platform, featuring AI-powered sales engagement and marketing solutions, helps businesses turn strategic insights into the actions that win more business. We provide AI-driven insights and solutions that help companies find, engage and nurture their most valued customers via voice and text-based communication channels.

Practice Alpha is a revolutionary software that provides business solutions for dental practices. We have decades of combined experience in both the local and national areas and know what works when it is comes to practice automation and recare management software. Practice Alpha offers automated appointment reminders and customized recare reminders. Review generation, two-way texting, and more. Our system was developed by dental professionals for practice use. It makes it easy to communicate and save time, improves patient satisfaction, and will help your practice grow. The intuitive dashboard with business analytics allows you to view the statistics of our practice from anywhere, anytime. Our team can help you with one-on-one training by providing easy to understand reports that are customizable to your practice.

Prodigal is a pioneer of Consumer Finance Intelligence, a new category of AI software that derives actionable insights by analyzing agents' conversations with customers and patients. Collection agencies, lenders, and healthcare providers rely on Prodigal to boost profits, customer experience, and compliance by optimizing operations and quality assurance. Nearly one in five U.S. borrowers have engaged with Prodigal over more than 200 million interactions. Headquartered in Mountain View, California, Prodigal’s global team is on a mission to build the intelligence layer that powers Consumer Finance. With the backing of domain experts, technology leaders, and top investors, including Accel, Menlo Ventures, and Y-Combinator, Prodigal is poised to become the next iconic vertical SaaS company.

Kasper is an integrated platform that allows you to seamlessly manage your dental practice, communicate effectively with patients, and schedule appointments. Kasper is the key for a clockwork practice, an efficient team, and the work/life balance you want. Kasper is the only platform like it, built by dentists for dentists. Kasper's intelligent, integrated platform is designed for lightening workloads, automating workflows, simplifying task management, and giving you the balance you want. Kasper makes it easier for your practice and everyone involved to work smarter and more efficiently with Kasper. It's as easy as that. Kasper will help you build stronger patient relationships, increase efficiency and reduce errors, and ultimately improve your bottom line. Kasper is stored in a secure cloud so it can be accessed 24/7/365 from any device. You can access Kasper from any device that has an up-to date browser, including a smartphone, tablet, or PC.

You can streamline your front office efficiency and impress patients with instant answers for their insurance questions. Unlimited phone support and free training for subscribers. The eligibility feature is free of charge. Access to all members of your staff instantly from any computer. It is easy to use and understand, and contains reliable and extremely detailed information. Screens are organized in a consistent and logical format for each carrier (unlike Internet summaries and Faxbacks). Save time for busy staff. Free Demos are available to evaluate the experience without any risk or cost. Insurance Answers Plus is an online database that provides information about dental insurance. It has over 55,000 plan listings and more than 120+ answers for each plan. This service is available to dental offices who subscribe to it. They have access to the "encyclopedia" of insurance information. Ask your patients where they work to get instant access to their employer's plans. Service includes unlimited phone support.