PayoutBack Reviews

PayoutBack Description

PayoutBack is an online tool designed to help U.S. restaurants analyze their financial reports from DoorDash and Uber Eats. It processes compatible CSV files, extracting and displaying error charges, amounts, dates, along with associated sales, fees, credits, and payouts in a user-friendly dashboard. The platform highlights charges that need attention, estimates deadlines for disputes, issues reminders, and drafts text for disputes. Restaurant owners are responsible for examining the original records and supporting evidence before submitting disputes themselves through either the DoorDash Merchant Portal or Uber Eats Manager. Importantly, PayoutBack does not ask for portal passwords nor does it file disputes on behalf of its users. Customers can monitor their filed and resolved disputes while also comparing the amount recovered against their subscription fees. A complimentary scan of CSV files is offered without requiring an account, but to save charges and receive reminders, users must obtain a paid subscription after a trial period of 14 days that necessitates card information. The eligibility for disputes and reimbursement is decided by the respective delivery platforms, and there is no guarantee of recovery. Additionally, PayoutBack operates independently and is not affiliated with either DoorDash or Uber Eats, ensuring its services focus solely on assisting restaurants with their financial oversight.