PDF Architect Reviews

Summary: I use PDF Architect as supplemental support to my existing Adobe Acrobat Pro desktop subscription which does not offer the much beloved "whiteout" feature.

Positive: Easy to use; especially like the "whiteout" feature under the Comments section which allows any undesired areas to be erased.

Negative: Would prefer a stand-alone purchase option rather than an annual subscription which must be renewed annually. Even a 2- to 3-year subscription at a discount would be much appreciated.

Summary: I can use this product without getting stressed. The software is very well designed and the package can be supported on five computers for a one time price.

Positive: This product is very easy to use with excellent support if required. The software is very keenly priced.

Negative: Putting in the password can be a problem for first time use.

Summary: It is a very easy hands on tool, i recommend it to all user professional or non professional; the online support is very reactive.

Positive: First I was using pdf (standard) for a while and then iI decided to improve and update towards pdf-Architect ; also it was more affordable in comparison with Adobe.

Negative: Honestly I don't have any issues that keep me from choosing this product.

Summary: Very satisfied customer with the user-friendly app and excellent customer support. The best part is the price.

Positive: I like the user-friendly application.

Negative: None. I am very much satisfied with the product. Not found any cons of using the product so in my view there is no cons in my opinion.

Summary: Easy to use. New version has features that is useful. I use only for limited functions not the total features.

Positive: Easy to use. New version has features that is useful. I use only for limited functions not the total features.

Negative: Page up-down not possible with scroll.
OCR has sometimes problem.

Summary: The support system via chat is excellent. As a matter of fact, since I was once informed that there is no support for Architect 7 PRO +OCR, I had almost decided to stop subscribing. Now, I will continue to renew so long as the support for Architect 7 PRO + OCR is made available.

Positive: I had purchased Architect 7 and after upgrading, I was asked to work on Architect 9 which was not comfortable for me. Today, one Mr. Andrew solved the issue online via chat.

Negative: The interface tools buttons and the customisation of the tools which were available in Architect 7 could not be found in Architect 9.

Summary: PDF Architect is a useful product and in addition the after sale service is good too. They care and respond quickly to my request.

Positive: Very useful tools to add quickly a signature in a document or complete required field in contract document for example instead of print and scan manually.

Negative: Unfortunately the basic version software is too limited.

Summary: Following a hard drive failure, it was impossible to reinstall my old pdf version on my new computer. With the help of the support, I was able to resubmit my application and find all the specifications, in particular that of being able to create a PDF file from a scanner.

Positive: The speed of the response to help me out. Received an email with all the explanations for the download, and for the installation and implementation of the product.

Negative: N/A.

Summary: I've used the product for years and it continues to be improved. I don't see any reason to switch to anything else.

Positive: I love that I can edit my soap labels and other pdfs easily. Don't know what else to say, I only use it for editing.

Negative: I'm not a huge fan of the licensing, it's confusing when you're upgrading, you have to upgrade and then connect the account. It works better now thankfully.

Summary: PDF Architect Professional is my go-to solution for creating and editing PDF files. Very comprehensive functionality and workflow - the software does everything that I ever needed for the handling of my PDF files. Highly recommended.

Positive: PDF Architect Professional is my go-to solution for creating and editing PDF files. Very comprehensive functionality and workflow - the software does everything that I ever needed for the handling of my PDF files.

Negative: No complaints. Thus far I have not come across any deficiencies.

Summary: I have been using the PDF Architect application for a few years. Mostly the free version, but now I need the paid services. Activation, support troubleshooting and using the app is a real experience.

Positive: I asked to change business name on the invoice. Problem solved. It took only a few minutes. The support was very helpful and quick.

Negative: When I activated the product and filled in the form I couldn't find a field for company name, only a surname and first name. So the invoice was made out in my name, not the company name.
Maybe it was my mistake.

Summary: The overall experience is excellent. I use this program frequently and am very pleased with the results.

Positive: I like how easy it is to use and the many features.
When I had a problem, the support is excellent, friendly and professional. The chat feature was very convenient.

Negative: I had a problem using this program for a while. I guess something got corrupted and the performance was not acceptable. I guess that happens sometimes and is nor the fault of the program.

Summary: I am a long time user of the solution. Unfortunately, I had an issue with a renewal. The support agent was able to offer me a solution that responds my needs.

Positive: The right solution has been directly proposed by the support agent during our first contact. No need to have several contacts.

Negative: Time before getting the answer. It took almost a week before getting the first contact from the support agent. But once my ticket has been assigned, the communication was fluent and I got answer within the day.

Summary: Very satisfied from previous experience in another company. Now I have installed for my own company.

Positive: Good value for money, technical support, excellent features and design, easy to use, e-sign feature.

Negative: For the purpose that I am using this products there are no cons.

Summary: I encountered a payment issue, but I'm pleased to share that it was promptly resolved. After overcoming this hurdle, I successfully installed the software, and it's now functioning seamlessly. It was initially disconcerting that customer support information wasn't readily available on the website. However, once the payment was completed, the support team proved to be both responsive and helpful. Their assistance post-purchase was commendable, and they efficiently addressed my queries. While the initial lack of visible support options was a concern, the positive resolution and subsequent support experience have left me satisfied with the overall product and service.

Positive: I am thoroughly impressed with the quick customer support and response I received from this company. It's evident that they prioritize customer satisfaction, as they addressed my inquiries promptly and efficiently. The level of attentiveness and dedication from their support team truly stood out, making my overall experience with them exceptionally positive. This commitment to excellent customer service has undoubtedly solidified my trust in their brand. In a world where fast and reliable support is often hard to come by, this company has set a commendable standard. I highly recommend their services to anyone seeking not only quality products but also exceptional customer care.

Negative: Initially, I encountered challenges while attempting to sign up as the system repeatedly rejected my request. The frustration was compounded by the absence of readily available customer support on their website. However, upon reaching out through alternative channels, I was pleasantly surprised by the responsiveness and dedication of their support team. They swiftly addressed my concerns, guiding me through the sign-up process with patience and efficiency. While the initial hiccup was inconvenient, the ultimate resolution and the customer support experience left me appreciative. It's reassuring to know that their support is reliable, even if not immediately apparent on the website.