Orlo Description

Navigating numerous channels while under the scrutiny of the public can make it challenging to provide outstanding social customer care and captivating marketing content. Imagine the potential of streamlining your technology with a single, robust platform to oversee all your digital dialogues. The Orlo platform is designed to help you concentrate on what truly counts: delivering an exceptional customer experience, and it can be set up in just a few hours! By consolidating all your digital conversations within the Orlo Inbox, you enable your team to assist customers precisely when they need it most. Whether your communications occur through social media, live chat, WhatsApp, or SMS, you can deliver top-notch service directly from the Inbox. With Orlo's marketing solution, reaching your audience has never been simpler, and our integrated live chat feature ensures you are there for your customers during critical moments. Enhance your engagement and streamline your communication efforts with Orlo today!

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Integrations

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Company Details

Company:
Orlo
Year Founded:
2013
Headquarters:
United Kingdom
Website:
www.orlo.tech/solutions

Media

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
Customer Support
Business Hours
Live Rep (24/7)
Online Support

Orlo Features and Options

Live Chat Software

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Social Media Marketing Software

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Advertising Platform

Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Management Software

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Customer Communications Management Software

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Orlo User Reviews

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