Order.co Reviews

Summary: Great but room for improvement! The main area is in the design of the website and the overall look of the items offered.

Positive: User friendly site, easy to navigate, as everything I need in one place! The recent updates to receive an email if an item is out of stock has been helpful to plan for future orders.

Negative: I've previously given feedback on a specific call with Order.co that it's helpful to get notified if an item is out of stock rather than just never receiving it. This feature has since been updated! The other feedback I gave was the small images for the products. Visually it's not great for the site and technically it's hard to see what the product is, especially when the description is not detailed.

Summary: Overall Order.co is on the right track to help with logistics but needs to iron out a couple kinks. The supply team gets a little upset when an order is stopped or Order.co can't find the product available and tries to find something else. This causes a unknown lapse better the end user and the order arriving on time. You have to solve this to get from 4 to 5 stars

Positive: Great Customer Service.

Negative: Preferred Advance Line needs to be automated and less dependent on emails. Its a little clunky but could be a great product.

Summary: Pretty good. Again, the website is very easy to order. You guys should have an app that we are able to use. Stuff gets shipped fast and in a timely manner.

Positive: The website is very easy to order. You guys should have an app that we are able to use. Stuff gets shipped fast and in a timely manner.

Negative: Sometimes its a hassle to send stuff back. Since we are in the field, we should be able to add stuff we need instead of going through specific channels.

Summary: As the IT Director I make all the purchases for the IT Department, this system makes it a breeze.

Positive: 1. Ease of use
2. Speedy approval for virtual CC
3. Ease of use with browser plugin
4. Very responsive support team
5. Ease of reorders
6. Site navigation is user friendly
7. Tracking numbers are assigned to orders

Negative: Cant think of any at the moment everything has been working very well.

Summary: I am satisfied with the program and the ability to search P.O. numbers, etc.

It is very user friendly!

Positive: I like the ease of using this program. That it shows all items ordered (and where they are coming from) under a particular P.O. number.

Negative: I don't care for the split orders, that don't allow you to receive materials if you're still waiting on vendor approval for a portion of the order.

Summary: Any time I have needed to utilize Order Support they are more than helpful!! Especially Jasmine - she always goes above and beyond to help me even if it takes a couple of times to come to a solution.

Positive: I love that when a product is out of stock, they find the replacement for you! It makes shopping for the large scale that we use it that much easier on me as the superuser!

Negative: Replacement items chosen by Order could be better - they do not always match what was typed in as substitution details, especially knowing we use these products with children

Summary: Overall it's nice to have quick access to our spending. Having a system like this allows all levels of the company to make critical decisions on purchases and cost savings.

Positive: Order makes it easy to approve orders. When the team wants to make purchases, I get an email, can check the items and approve all in one step.

Negative: The item we need is not always there and there are many steps to have items added.

Summary: I like using Order.co because it keeps my orders on track and with constant updates about my orders.

Positive: It's easy to use and so organized. I like how it suggests items that are constantly, and it gives you the option to add to your cart.

Negative: Sometimes I order things for two different sites, and it would be helpful if I could multiply the items on the same cart and add the different destination.

Summary: Very good. I appreciate the ease of use. I always have fast replies if I have any questions about an order.

Positive: I like how easy the platform is to use. I like that items are saved once you order them once and easily searchable if you need to reorder.

Negative: I don't like that there's not an easy way to see what has already been ordered by my peers. I have to view each order to make sure I'm not duplicating an order.

Summary: Over all experience is 10/10 and will continue to use for my ordering needs. Order Co is quick, simple and shipping is fast

Positive: I love the variety, how user friendly and easy to navigate. Prices are clear, its an organized website.

Negative: I do not have any cons, Order Co has been nothing but helpful successful in all of my experiences

Summary: Overall very easy and straight forward to use. It is to the point and easy to figure out the budget, options or create items that can be listed on the site in the future

Positive: I love how you can add products that aren't available on there and create available products. I also like how it matches a lower price for you.

Negative: I wish there were more options for certain items, or an assortment of items off various sites. Example: Hanger stacker, cable management box

Summary: I am a very big fan of the site and it's ease of use, the currating of all the products in the same place makes ordering my supplies so much easier.

Positive: Order.co curating all the things I need to order to run our store makes my life so easy. I use it weekly and it's makes ordering such a smooth process.

Negative: I don't have any cons to list about Order.co, it makes ordering for my store so easy and straight forward.

Summary: Great! Have had no issues with ordering or delivery of items. Get up to date shipping and delivery information. Makes bundling items easy.

Positive: Website is easy to navigate with streamlined ordering process. Returns are quick and easy as well. Thanks!

Negative: I haven't had any issues with order.com so far. No problems with the website or navigating the website. Been easy and quick.

Summary: Since the pandemic, many of us rely on alcohol and vinegar as basic germ killers over what turns out to be bottles of water with a tad of active ingredients sold at a higher price. Boric acid is great for bug control and much less toxic than some products.

Positive: My company uses Order so I can find branded products we need and also generic cleaners and supplies.

Negative: There are no basic supplies like vinegar and alcohol.

Summary: Order.co is an excellent choice for businesses seeking to optimize their supply chain management. Its centralized platform simplifies the ordering process, reducing administrative overhead and allowing staff to focus on core business activities. By offering access to multiple vendors and a broad product range, Order.co provides businesses with the flexibility to find the best deals and maintain a well-stocked inventory. The platform’s responsive customer support ensures any issues are quickly resolved, minimizing disruptions to business operations.

Positive: Order.co has significantly streamlined our supply ordering process. The platform's user-friendly interface allows for easy navigation and quick placement of orders. One of the most beneficial features is the consolidated invoicing, which simplifies our accounts payable by reducing the number of invoices we have to process. Additionally, Order.co offers a wide range of products from various vendors, giving us the flexibility to choose the best options for our needs. Their customer support is responsive and helpful, addressing any issues promptly.

Negative: While Order.co offers many advantages, there are a few areas for improvement. Occasionally, there are discrepancies between the expected delivery dates and the actual arrival of orders, which can be inconvenient. The initial setup process can be somewhat time-consuming, requiring detailed input of preferred suppliers and product specifications. Some users might find the customization options limited when compared to other platforms.