
AddSearch transforms the way organizations connect users with information. More than just a traditional site search, AddSearch now offers AI Answers and AI Conversations, enabling businesses to deliver direct, conversational, and context-aware responses to user queries. These advanced capabilities complement AddSearch’s proven site search and content recommendation solutions, helping organizations create effortless, engaging, and personalized digital experiences.
With AddSearch, you can choose between AI-driven answers, conversational interfaces, or lightning-fast search results—all fully customizable for websites, e-commerce platforms, or web applications. Our Crawler and Indexing API ensure your content is always up-to-date, while our expert implementation services save valuable developer time and maximize results.
Today, nearly 2,000 customers worldwide—across Media, Telecommunications, Government, Education, E-commerce, and more—trust AddSearch to provide best-in-class search and AI-driven discovery.
AddSearch product portfolio includes:
- AI Answers – instant, accurate, and direct responses powered by generative AI.
- AI Conversations – natural, chat-like interactions for deeper user engagement.
- Autocomplete & Smart Ranking – predictive suggestions and optimized result ordering.
- Personalized Search – tailored experiences based on behavior and preferences.
- Content & Product Recommendations – boost engagement and conversions.
- Advanced Analytics – insights into user behavior
- Flexible Content Controls – include/exclude content, synonyms, filters, and facets, promote
- Enterprise Features – SSO, organizational user management, audit logs, SLA up to 99.999%.
- Seamless Implementation – works with any CMS, via crawler or API
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Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Tidio
Tidio is a top-tier customer service platform that blends live chat, chatbot automation, and AI agents to help businesses provide quick, efficient support at scale. Known for its powerful automation features and intuitive interface, Tidio is trusted by over 800,000 businesses globally.
Connect with website visitors through real-time chat and manage all conversations from email, Messenger, Instagram, and more in one centralized dashboard.
Streamline support with integrated ticketing tools that work seamlessly alongside both chatbots and live agents.
Easily build custom chatbot flows with a visual, no-code builder to capture leads, respond to FAQs, and automate messaging.
Leverage Lyro, Tidio’s conversational AI agent, to handle up to 64% of customer inquiries using advanced natural language understanding.
Simple to set up and use—no coding required. Fully GDPR-compliant and secure. Scales effortlessly for eCommerce, SaaS, and service-based businesses. Includes a 7-day free trial.
Key Features:
• Live Chat (widget and social media integrations)
• Help Desk (all communication in one dashboard)
• Chatbot (automation for common use cases such as customer help and lead generation)
• AI Agent (resolve incoming issues with Tidio's conversational AI, Lyro)
• Multichannel Integration (social media, help desk software, and platforms such as WordPress, Shopify, and more)
Users praise Tidio's intuitive design, visual interface, and simple deployment. Multiple plans available for all business needs and requirements.
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ChatFlex
ChatFlex allows you to create AI chatbots in a simple and intuitive way. It allows you to add an interactive chat widget to your site. Upload a document or link to your website and your chatbot can answer questions about it. ChatFlex also allows you to create AI chatbots with specific goals that can improve your results through automating tasks like customer support, lead generation and sales. ChatFlex's user-friendly interface, combined with its powerful capabilities, makes it easy for you to create and deploy AI chatbots that are effective for your business. ChatFlex allows you to automate customer support, lead generation and sales optimization tasks, as well as enhance customer interactions. The platform offers a user-friendly interface to design chatbot workflows, manage data, and analyze performance. ChatFlex, which leverages advanced AI capabilities, helps businesses deliver personalized, efficient customer experiences. This boosts engagement and overall success.
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