OneTimePIM Reviews

Summary: So far it is good- but only as good as the info uploaded. I have not been able to get some images and needed to search elsewhere.

Positive: I like how quickly the item can be searched and identified. Once you are in it is pretty easy to navigate. I search for one item at a time and it is pretty easy to find - using anything- item code, descriptive word, etc.

Negative: I think that when you are in gallery view and want to export- that the image should follow on the worksheet in a low res version of some sort, and then the link to the hi res in an add'l column.

Summary: OneTimePIM has been a fantastic tool for organising and managing our extensive product catalogue. The platform is user-friendly, highly customisable, and supported by a responsive team that tailors the system to our needs. While it excels in product management, adding features like SEO tools—such as character counts for meta fields, duplicate content warnings, or keyword suggestions—could make it even more versatile and valuable for optimising product pages.

Positive: What truly sets OneTimePIM apart is their exceptional team. They are incredibly responsive, consistently going above and beyond to ensure the system is tailored to our unique needs. The level of customisation they offer is unparalleled, making the platform a perfect fit for our products and workflows.

We also use their bespoke Digital Asset Management solution, which has been designed specifically for us. It integrates seamlessly and is a testament to their dedication to creating tools that truly align with their clients’ requirements.

Negative: The interface is user-friendly, but I’d say it’s not the most intuitive. There’s a slight learning curve to get fully accustomed to it, but once you’re familiar, it’s straightforward and reliable.

Summary: Overall, works well and meets my needs. Could be more user friendly and modern. More pop up tips or walk through videos would be helpful.

Positive: I like the break down categories of each item and the specifications that are included. If you know what you are looking for, it is easier to find.

Negative: Can be confusing to navigate and not intuitive. The scroll function often messes up.

Summary: I enjoy using PIM for finding pictures, product codes, colors, pack outs, and overall detailed product information.

Positive: I appreciate the fact that it integrates an AI search function. You can look up names, and attributes.

Negative: The only con I have is that we have to wait for our team to upload photos one by one until it is all up to date.

Summary: The product information management is helpful when needed. It has increased productivity and efficiency in daily tasks.

Positive: It is easy to use and organized. The best part I like is having an image displayed for the items as well as dimensions of the products.

Negative: There is light gray font that kind of blends into the white background. Hoping it can be darker.

Summary: An great overall flexible application, some great functionalities like the ability to clone and edit.

Positive: Many filtering options to narrow down to what you need.
Flexible and easy to edit.
Great Support provided.

Negative: Design editor a little harder to understand and to use.

Summary: My overall experience was amazing to be able to have all the information provided to us on one page.

Positive: OneTimePIM is very user friendly it allows us to overview all the information in the matter of seconds! Managing product information has become easily accessible through the PIM system where we are able to import, organize, and share our data not just with 1 item at a time but multiple. What I love most about this new integration is that the quick response of customer support we can access at any moment.

Negative: As someone who suffers from astigmatism looking at either too bright or too dark shades (dull) I dislike the coloration of the portal I would like it to have a little more color.

Summary: Overall a great program and great experience learning it. Easy to use and easy to create new files and products.
As mentioned above, some issues with performance of the program that's why I am giving 4/5 stars

Positive: Its easy to learn, very versatile and has never crashed once.
The ease to create new attributes and sub folders is efficient and time saving.
We have 4 people in our company that use OnetimePIM and it hasn't slowed down or kicked anyone out. To be able to modify and pass projects to one another effortlessly is a big plus.

Negative: The client seems to slow down the longer you use it. I am logged in most of the working day and it slows down to the point where it affects my performance.
To remedy this I close my web browser and log back in, this seems to fix the problem entirely until an hour to 2 hours later its slowing down again.

Summary: Great, isn't really anything i would change apart from bulk upload feature for multiple products on the media section.

Positive: Really easy to use and collect and upload information needed from the PIM. best software of its kind that i've used personally so would highly recommend.

Negative: Isn't any really - easy to use all round apart from mass image uploads to multiple products.

Summary: OneTimePIM is a lifesaver for online businesses like mine with a vast product catalog. Their software effortlessly manages our thousands of SKUs and product variations, seamlessly integrating with our Shopify website. The exceptional customer service ensures any technical issues are resolved immediately. Their user-friendly platform is a breeze to navigate. I highly recommend OneTimePIM to any business struggling with product information management.

Positive: Manages thousands of SKUs and product variations with ease;
Integrates seamlessly with Shopify website;
Exceptional customer service with immediate response to technical issues;
User-friendly platform.

Negative: Wish I had found them sooner! It would have save me a lot of headache--and money.

Summary: A great tool! I wish more brands would offer this as a rep tool. What a great way for me to get exactly what I need and for them to save time.

Positive: The platform is very easy to navigate and allows you to create all sorts of data sheets to share with your customers. It's also handy if you work with large accounts and have to upload information onto spreadsheets. You can sort the information into the order you need it and then cut and paste. Love the embed feature for digital assets.

Negative: Your success obviously depends on the quality and amount of information provided by the company who uploaded it.

Summary: My overall experience with OneTimePIM has been nothing short of exceptional. After months of frustration and wasted resources with other companies, we finally found a solution that exceeded our expectations in every way. The team’s dedication, professionalism, and problem-solving abilities are unmatched. From conducting initial product tests before payment to providing continuous, responsive support, Pat and Ed have set a new standard for what a PIM provider should be. Investing in OneTimePIM has been one of the best decisions for our business, and I highly recommend them to anyone seeking a reliable and effective PIM solution.

Positive: Where do I even begin with my experience with OneTimePIM? After nearly three months of wasted time and thousands of dollars with other companies, my business partner and I were beyond frustrated. None of the previous providers could handle the complexity of our product setup or the sheer volume of our SKUs (over 6,000). Determined to find the right solution, we stayed up all night researching PIM companies until we came across One Time PIM.

We were impressed by the glowing reviews of their software but hesitant, given the empty promises we have received before. However, what set One Time PIM apart was the incredible dedication and passion that Pat and Ed demonstrated. Before we spent a single dollar, they tested the system with 10 of our products to ensure they could meet our needs. No other PIM company we’ve worked with has ever offered this level of service—they typically expect full payment upfront with no guarantees.

But the support didn’t stop there. Once the products were set up, their ongoing assistance has been nothing short of exceptional. Despite the time difference, they answer instantly through their Slack channel and tackle even the most complex challenges with confidence and determination. Not once have we heard, 'This isn’t within our scope.' Instead, they take ownership of the problem, ask for a bit of time (usually brief), and deliver a solution.

Having been burned by PIM companies before, I can confidently say that partnering with OneTimePIM has been one of the best decisions for our business. If you’re looking for a reliable, problem-solving, and truly customer-focused PIM provider, look no further. This is an investment you won’t regret!

Negative: Cons? Absolutely none. The only 'con' is not investing in this incredible software sooner. The team of highly competent and professional engineers makes it an invaluable choice.

Summary: Having learnt and implemented OneTimePIM so quickly and found that it ticks all of our must have requirements, it is definitely a product I would recommend for product information management

Positive: OneTimePIM is very intuitive and included almost all the functionality we needed from the very beginning at a very competitive price (monthly subscription). Our twice monthly calls ensured that implementation was both smooth and efficient. The important configuration changes and minor development changes that we required have also been provided within short time frames. Furthermore, the additional flexibility provided by Python Agents keeps all our departments happy with the functionality provided.

Negative: We have not found anything that we don't like about OneTimePIM. The only minor "dislike" is that we have to use a workaround (within OneTimePIM) to inform some sales employees of changes to products within the channels they are responsible for.

Summary: OneTimePIM works great! I use it quite often and find it user friendly. We switched from Salsify to OneTimePIM and the transition was seamless with the helpful training provided.

Positive: The training that was provided during the initial transition was super helpful. OneTimePIM is user friendly and it's a great way to always have access to my vendor's product details.

Negative: Sometimes it is difficult to navigate back to previous pages.

Summary: Great dashboard! Definitely worth using as a PIM solution. The team are willing to do what it takes for us.

Positive: The Team are very communicative and we appreciate their time to pull us into meetings when they can. Really good!

Negative: Nothing. I need to use 50 characters so I can't say much else!