Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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RunMyJobs by Redwood is the only SAP endorsed and premium-certified and the most awarded SAP-certified SaaS workload automation platform and only allowing enterprises to achieve end-to-end IT process automation and unify complex across any application, system or environment without limits and with high availability as you scale.
We're the #1 job scheduling choice for SAP customers with seamless integration to S/4HANA, BTP, RISE, ECC and more while maintaining a clean core.
Empower teams with seamless integration with any present and future tech stack, a low-code editor and a rich library of templates. Monitor processes in real-time with predictive SLA management and get proactive notifications via email or SMS on performance issues or delays in all your processes.
Redwood team provides 24/7/365 day global support with the industry’s strongest SLAs and 15-minute response times and a proven approach to migration that secures continuous operations, including team training, on-demand learning and more.
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Glas-Avenue
Selecting the right software partner is a critical decision for any business. Mainstreet™ has a deep understanding of the auto glass sector and knows what it takes to achieve success in this field. Since 1982, we have dedicated ourselves to delivering top-notch products and services that facilitate business growth. You can rely on us for your needs! The Mainstreet Glas-Avenue™ Auto Glass Point of Sale (POS) and/or Glas-Avenue™ Auto Glass Repair Software equip you with all the essential tools for seamless quoting, inventory management, scheduling, and billing. You can conveniently access your software through the cloud, allowing you to oversee daily operations from anywhere, whether in the office or on the go. Additionally, we provide the latest updates on the National Auto Glass Specifications (NAGS™), ensure your data's security, and offer outstanding support for a hassle-free software experience. Options for multi-store management and accounting are available to fully address your software requirements. Furthermore, Mainstreet™ uniquely stands out by providing its own integrated accounting system, along with a QuickBooks™ Online interface that was developed in direct collaboration with Intuit™, ensuring that your financial management is as streamlined as possible. With Mainstreet™, you can feel confident that you have a reliable partner by your side.
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GMS (Glass Management Software)
Mainstreet, a frontrunner in software solutions for the glass sector, is excited to unveil GMS Dealerships, a comprehensive point of sale system designed specifically for the industry. Our Auto Glass Point of Sale (POS) and Repair Software equip car dealership service centers with essential tools for seamless quoting, effective inventory management, efficient scheduling, and streamlined insurance billing. We also offer regular updates to the National Auto Glass Specifications (NAGS™), ensure data security, and deliver outstanding support to guarantee hassle-free software upkeep, allowing our users to focus on their operations without concern. This innovative solution is set to transform the way dealerships manage their services.
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