Okay Description
There is no need to create your own analytics pipeline. There is no need to research which metrics are most important for developers. Ingestion, modeling, and exploration are all integrated in one platform. Okay comes with pre-made dashboards that show blockers such as: High meeting/interview load interrupting engineers; long, stuck or stale codes reviews; after-hours oncall pages. These can often lead to burnout. To get ahead of these situations before it's too late, you can create your own alerts with adjustable thresholds. Okay eliminates the need to copy and paste or reconcile data. We integrate with your existing tools and de-dup information regarding people and projects. Analyze your calendar events to detect meeting load and interview loads. Analyze the paging load of your staff during and after business hours. Get pull request metrics and other metrics from the codebase.
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Freshdesk
1) Customer delight made super easy
Manage conversations across multiple channels
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3) Deliver seamless self-service
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4) Stay on top of your CSAT goals
Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals.
Enable frictionless remote work for your support team
1) An intuitive and easy-to-use platform that does not require a complicated onboarding process
2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones
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nTask
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Designed for agile teams, nTask allows you to create and assign tasks, submit timesheets, and more. Your team will now keep you informed about hours worked and submit time entries against each task to let you know exactly what your team is doing.
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Integrations
Company Details
Company:
Okay
Year Founded:
2019
Headquarters:
United States
Website:
www.okayhq.com
Media
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Product Details
Platforms
SaaS
Type of Training
Live Online
Customer Support
Online
Okay Features and Options
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