OctopusPro Reviews

Summary: The real-time GPS tracking, scheduling, and dispatching tools ensure my team is always where they need to be, while customers get live updates on arrival times.

Positive: The payment processing is smooth, with automated reminders reducing late payments and improving cash flow. I also love the feedback and review management feature, which helps maintain my online reputation by prompting satisfied customers to leave positive reviews.

Negative: OctopusPro is unmatched. So, there is nothing that I dislike about them.

Summary: My team stays connected, and customers get timely updates—win-win! OctopusPro is your go to software product for all your FSM needs.

Positive: Managing field workers has never been easier. The scheduling, dispatching, and real-time tracking features ensure smooth operations.

Negative: My team loves the experience with OctopusPro, so we don't dislike anything about them.

Summary: In all, we have been able to make good use of our services with the help of OctopusPro's FSM software.

Positive: We have been using so many FSM software which didn't Impress us. But as soon as we came in contact with OctopusPro, we became obsessed with their product and offers.

Negative: So far so good, there is nothing to specifically say that we dislike about them.

Summary: The API is solid, and support actually listens. Impressive usability, and fast Integration with development

Positive: We Integrated OctopusPro with our custom ERP, and It saved us months of development. We had a great time using this service.

Negative: None we could think of, and the usability was Incredible.

Summary: OctopusPro has streamlined our work order management and route optimization. Together with the field sales and scheduling, I love the software.

Positive: The GPS tracking ensures technicians take the fastest routes, saving time and fuel. The appointment is Impressive too.

Negative: The only minor downside is a slight learning curve, but support was very helpful.

Summary: OctopusPro has become indispensable for our operations. The reliability, coupled with thoughtful features like buffer times between meetings, makes it a perfect fit for distributed teams. We’ve recommended it to three partner firms already—all report similar satisfaction.

Positive: We rely heavily on virtual meetings, and OctopusPro’s seamless integrations with Zoom, Microsoft Teams, and Google Meet have been a revelation. The “one-click join” feature for appointments eliminates last-minute link hunting. The analytics dashboard provides granular data on no-show rates and peak booking times, helping us optimize our support team’s schedule.

Negative: There is nothing we dislike about them, they are quite what we need.

Summary: A premium service that delivers value, but may not suit tight budgets. Highly effective, but needs offline mode improvements.

Positive: Love the route optimization feature—reduces fuel costs and travel time. The customer portal is fantastic—clients can track service progress easily.

Negative: Limited offline functionality—struggles in low-network areas.

Summary: Overall, we were able to achieve our goal as OctopusPro came through for us, and we have decided to make a continual usage of their product.

Positive: We had problem keeping track of our activities and getting every detail, thus we came across OctopusPro which provided us a solution.

Negative: There was nothing we could pinpoint that they could have done differently or Improved on.

Summary: Incredible experience so far. They are quite the best at Field Service Management, and they know there ways through it.

Positive: Using OctopusPro Product and software has Improved our sales on the field, and they have better helped us in Impressive management.

Negative: There us nothing detestable about OctopusPro. They are absolutely useful.

Summary: We can easily track where prospects are in the sales process and help them move forward. Great tool.

Positive: Our process for taking applications, vetting potential artist, and closing sales used to require several tools. OctopusPro solved it for us.

Negative: It's a little bit complex because it can be used in so many different ways. So there was a little bit of a learning curve for our particular sales funnel.

Summary: The arrangement of client data was among the most obvious advantages we observed. All of our client data was centralized in the CRM, which made it simple to access and handle. To locate contact information or communication history, we no longer had to search through disorganized spreadsheets and emails. We saved a great deal of time and effort since we had easy access to everything we needed.
There has also been a noticeable improvement in customer service. We can now offer each customer individualized service because the CRM contains a comprehensive history of encounters. This has increased customer satisfaction and made problem solutions more effective. Our staff can rapidly ascertain the requirements and preferences of a client, resulting in more individualized and responsive service.

Positive: However, this CRM's features are what really make it unique. It provides a full range of capabilities that meet all of my business needs, even though it is less expensive than many premium systems. Our workflow has been greatly streamlined by the automation technologies, saving us time and effort.
Additionally, the integration features are excellent, integrating with various platforms and products that we use on a daily basis with ease.
OctopusPro offers outstanding value for the money. Even when compared to more expensive systems, its greater features and ease of use make it an exceptional option. Any company searching for a dependable, productive, and affordable CRM solution should definitely give it a try.

Negative: Despite having a good collection of fundamental functions and an easy-to-use interface, OctopusPro lacks customization options.
Hence, when business processes are distinct and include numerous systems, can be a major disadvantage.

Summary: It is helping us track our leads and maintain all the data in one place, and It's a nice platform to use.

Positive: The best part of using OctopusPro is it's easy to navigate User Interface.
It also does not involve a complicated set up which makes the onboarding and implementation very comfortable.

Negative: Some more automatic integrations and updates would have been really helpful

Summary: Using OctopusPro to send out basic email campaigns to my clients abroad has been one of my primary use cases thus far. In my state, it's really hard to obtain working numbers for marketing purposes; OctopusPro fills that void. Due to the fact that I can now reach audiences without running around, this alone has increased my MRR.

Positive: As for the headline, OctopusPro CRM's features and capabilities have me completely blown away. Close offers the majority of what I need to keep my pipeline running and my team informed, therefore I recently migrated from GoHighLevel to manage both my team and my side projects. With the integrations, I truly can't go wrong; moving from GHL was simple, and lengthy YouTube videos weren't necessary to understand what to do or how to do it.

Negative: I don't despise this for a certain reason. However, the lack of a dark mode choice bothers me. I haven't discovered it, if there is. I enjoy OctopusPro just the way it is, apart from that. Since I haven't strayed from what I need it for, I am staying true to that. Thus, I don't have many dislikes.

Summary: I'm never rushing to get information again thanks to OctopusPro, which keeps everything structured by centralizing leads, contacts, and communication in one location. It syncs with my email to display which prospects are engaged, automates follow-ups, and monitors deals visually—a feature I adore. Additionally, the team collaboration tools keep everyone in sync, and the reporting helps me stay on track with revenue and performance goals. It's easy, effective, and frees me up to concentrate on what really counts—creating connections and completing transactions!

Positive: I like how OctopusPro makes a complex sales process easier for both novice and seasoned salespeople. It is simple to shift jobs around with OctopusPro's drag-and-drop interface, which sets it apart from other huge, unwieldy CRMs available on the market. It was really easy to integrate with our phone system!


I've found that utilizing Octopuspro to send emails or templated emails has saved me a ton of time compared to using a third-party email application and then having to mark the activity. Time has also been saved by automated lead assignments, reminders, and follow-ups. These functionalities might be included in other CRMs, but they approach the task more laboriously—too many clicks, etc.

Negative: It has fewer native connectors than larger CRMs, which may require third-party software for some workflows, even though it links with important technologies that improve its functionality. You shouldn't have that problem, though, if you keep it light. Reporting is helpful for my use case, but it lacks the depth of commercial CRMs.

Summary: It supports the expansion of my firm in a number of ways, including increased revenue, client retention, lead creation and conversion, a more efficient sales process, enhanced customer insights, and better decision-making.

Positive: OctopusPro helps my business in multiple things are like: Improved lead management, enhanced sales forecasting, various kind of automation, mobile access analytics & reports, scalability & altogether it helps in my business develop

Negative: Nothing really. Great scalability and sales management skills they possess.