CCM Platform
Napersoft CCM Document Platform 8 for Microsoft®, Windows and Linux is our latest platform solution. It was designed for today's connected world and includes many new and advanced features. Platform for medium-sized to very large businesses that allows batch, interactive and onDemand creation, formatting, and delivery of relevant, personalized customer communications through multiple channels including print, text, email and more.
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Sendbird
Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
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TXTImpact
TXTImpact is a leading Mass Texting and Business Messaging Service provider, offering reliable and cost-effective communication solutions for businesses of all sizes. The platform is designed to simplify messaging, enabling users to send mass text messages, bulk MMS campaigns, SMS polls, surveys, appointment reminders, and more with ease. TXTImpact caters to a wide range of industries, including retail, healthcare, education, and nonprofits, by providing customizable tools that meet specific business needs. Its intuitive dashboard and user-friendly interface make it ideal for both tech-savvy and non-tech-savvy users, streamlining workflows and saving time.
With advanced features like real-time analytics, message scheduling, automation, and seamless integration capabilities, TXTImpact ensures effective engagement and reliable delivery. Comprehensive support, including a knowledge base, tutorial videos, and responsive customer service, further enhances the user experience. Whether you're launching marketing campaigns, sending notifications, or improving customer interactions, TXTImpact offers a scalable and trusted solution for all your business messaging needs.
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Local Measure Engage
Engage is a highly personalized and exceptional experience that uses the power of AWS, Generative AI and AWS.
Operating clunky, on-premise systems of contact centers is time-consuming and costly. Local Measure's Engage For Amazon Connect is helping contact centers cater to the modern consumer's needs.
Engage is a Contact Center as a Service. This means that we handle all updates and improvements. We do not require expensive agent licenses or hardware. Our consumption-based pricing is designed to accommodate businesses of all sizes.
To build a brand, you must put your customers first. Engage helps agents better understand their customers and make their lives easier with intelligent AI, features like sentiment analysis and chatbots.
Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat.
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