Nurdle Description
Chatbots are often the first point of contact with customers and potential clients who have a question or need assistance from your business. Chatbots are not very good at reading the room, which can lead to frustration, lost sales and dissatisfaction, leading to churn. Nurdle can clean call transcripts from personal identifiable information, while synthetizing and augmenting the data to create large datasets that can be used for fine-tuning LLMs. This allows you query the accumulated information of every meeting that you've ever attended without using any personal information that was mentioned in the call, which is protected by privacy laws. Nurdle Data transforms sentiment analysis to useful insights that show you what people say about your brand and help you identify problem areas.
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