CallTrackingMetrics
CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams.
Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills.
Contact center features include a browser-based softphone and smart routing options.
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Fathom
Fathom is the free AI meeting assistant that instantly records, transcribes, and summarizes your Zoom, Meet, or Microsoft Teams meetings so you can focus on the conversations instead of taking notes.
Fathom is an AI-driven meeting assistant that automatically records, transcribes, and summarizes your virtual meetings across platforms like Zoom, Google Meet, and Microsoft Teams. Designed to save time and increase productivity, Fathom generates actionable summaries in under 30 seconds and syncs with your CRM for streamlined follow-ups. The platform's unique features include real-time transcription, meeting highlights, and the ability to share clips, making it ideal for teams looking to improve meeting efficiency and reduce administrative work.
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Riverside
Riverside is the leading AI-powered platform for creating studio-quality video and audio content—combining recording, live streaming, and editing into one seamless workflow. Its local recording engine ensures each participant’s feed is captured in 4K resolution and uncompressed WAV audio, guaranteeing professional quality regardless of internet stability. Creators can edit recordings like a document using text-based editing, instantly removing filler words or silences, while multi-track editing offers fine-grained control over layout and sound balance. Riverside’s suite of AI tools—including Magic Audio for automatic sound enhancement, AI Voice for natural text-to-speech, and Magic Clips for social media snippets—cuts post-production time dramatically. Users can also generate AI Show Notes with ready-to-publish titles, descriptions, and keywords for SEO optimization. The platform supports HD livestreaming and webinars, enabling creators to host, record, and repurpose events effortlessly. Collaboration tools and brand customization make Riverside a perfect choice for content teams, educators, and enterprise creators. By merging AI efficiency with creative control, Riverside empowers anyone to produce broadcast-level content from anywhere.
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Fireflies.ai
Record, transcribe. Search your meetings and voice conversations. Instantly record meetings from any web-conferencing platform. Fireflies can be invited to your meetings to record and then share conversations. Fireflies can transcribe audio files or live meetings that you upload. You can read the transcripts and listen to the audio afterwards. To quickly collaborate with colleagues on important moments of your conversations, you can add comments or mark certain parts of calls. In less than five minutes, you can review an hour-long call. You can search for action items and other important highlights.
Integrate with more than 10 web-conferencing platforms
Zoom
Google Meet
GotoMeeting
UberConference
MicrosoftTeams
Skype for Business
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12+ App Integrations
Slack
Salesforce
Zapier
Hubspot CRM
Pipedrive
Zoho CRM
Freshsales
Copper CRM
Close.io
+ More
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