MikMak, a SPINS company, is a global software company that provides a leading commerce intelligence and orchestration platform for multichannel brands, helping them grow in real-time.
In January of 2026, MikMak was acquired by SPINS, bringing together two category leaders in commerce intelligence and best-in-class data and insights. The combined entity provides brands with an unrivaled, unified view of availability, point-of-sale performance, and consumer behavior, globally and in real-time.
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Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
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CommerceIQ
CommerceIQ revolutionizes how brands win online with the only unified AI platform designed specifically for ecommerce teams. Serving 2,200+ leading brands like PepsiCo, Bayer, and Reckitt, we turn chaotic marketplace data into competitive advantage across Amazon, Walmart, and 1,450+ global retailers.
Our platform delivers three game-changing capabilities: AI-powered digital shelf optimization that captures market share, intelligent retail media management that maximizes true incrementality, and automated sales operations that recover lost profits. Teams using CommerceIQ report transformational results, such as resolving issues in hours instead of weeks, achieving 100% dispute automation coverage, and saving hundreds of hours monthly.
With purpose-built AI teammates, real-time competitive intelligence, and proven automation across retailers in 59+ countries, CommerceIQ gives brands the speed, insights, and efficiency needed to dominate digital commerce at scale.
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NielsenIQ Consumer Insights
Make decisions that prioritize shoppers by understanding the full spectrum of consumer habits and emerging trends. Each purchasing decision represents a pivotal moment, and acquiring a holistic view of the factors influencing consumer actions uncovers the underlying patterns. For your brand to thrive, it is essential to navigate tough choices and implement decisive actions. NielsenIQ Consumer Insights delves deeper than just understanding the what and why; it emphasizes the how, transforming research into practical steps that empower you to make informed choices. With essential behavioral insights, data-driven suggestions, and strategies for market optimization, NielsenIQ Consumer Insights stands as your reliable partner in growth. This thorough and detailed shopper tracking is designed to effectively address the evolving needs of your customers. By aligning your strategies with these insights, you can enhance customer satisfaction and drive brand loyalty.
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