ManageEngine ServiceDesk Plus
Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.
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Semrush
Semrush One is a comprehensive digital visibility solution built to help brands dominate every modern search environment. It combines Semrush’s industry-leading SEO technology with powerful AI visibility and generative search optimization tools. Users can track performance across traditional search engines and AI platforms like ChatGPT and Gemini in one unified system. The platform delivers actionable insights across SEO, content, paid advertising, social media, local listings, and AI PR. With access to billions of keywords, backlinks, and domain profiles, Semrush One uncovers growth opportunities others miss. Advanced forecasting tools allow teams to predict traffic, conversions, and revenue impact. Enterprise-ready features support automation, scalability, and cross-team collaboration. Real-world benchmarks and competitor analysis help brands understand market position and gaps. Semrush One is used by Fortune 500 companies and global enterprises worldwide. It enables marketers to turn data into measurable, sustainable growth.
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Roxhill
Uncover the journalists who resonate with the subjects that matter to you and gain insight into their motivations. With a quick search through topics, sectors, keywords, and companies, you can compile a targeted list of journalists eager to hear your narrative. The platform provides access to live feeds from journalists' Twitter and Instagram accounts, allowing you to pinpoint shared interests and tailor your pitches effectively. Each week, we host webinars featuring prominent journalists, and our extensive archive includes over 100 replays for you to explore, along with educational resources designed to guide you in answering essential PR queries about who to contact, how to do it, when the best timing is, and what to pitch. Stay informed about journalist transitions with our real-time customizable alerts, featuring more than 50 updates daily, ensuring you are always in the know. Additionally, you can configure alerts for article headlines, social media activity, and media inquiries, keeping you thoroughly connected with the media landscape. This comprehensive approach not only enhances your outreach strategies but also empowers you to build stronger relationships with journalists over time.
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Newsmeter
Newsmeter is a global online service that tracks news, utilizing award-winning technology for indexing. The platform continuously monitors worldwide news sources, allowing it to compile all published news seamlessly. By analyzing these articles, Newsmeter generates comprehensive reports on various topics, including those related to your company, competitors, and industry interests. Users can quickly obtain daily and monthly reports tailored to specific topics, source domains, and geographical data. The service enables searches of news articles from the past 30 days, offering filtering options based on key criteria such as domain, keywords, and news source. Additionally, it provides access to a vast archive for exploring new subjects and conducting on-demand analysis. With instant reports on competing terms, users can gain valuable insights and a broader understanding through trend analysis, enhancing their strategic decision-making processes. This powerful tool not only keeps you informed but also empowers you to stay ahead in your industry.
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