Neotel Reviews

Neotel Description

Neotel allows you to enhance your PBX system by integrating a CRM module, which is particularly useful for telemarketing and contact center customer service through features like a predictive dialer. The virtual PBX from Neotel has seamlessly combined its capabilities with mobile services, enabling you to enjoy all the benefits that this integration provides. You can make unlimited internal calls at no cost, whether between landlines or mobile extensions, ensuring that communication remains efficient and cost-effective. Additionally, users can take advantage of the benefits associated with mobile bonuses. With a consolidated billing system, managing your fixed and mobile expenses becomes simple and straightforward. The call center manager has the ability to monitor the status of all teleoperators at a glance, allowing for real-time oversight and actions such as conference supervision. Moreover, when the coordinator uploads the database, the system automatically initiates calls, transferring them to the teleoperator upon connection, streamlining the entire process for maximum efficiency. This combination of features not only enhances communication but also significantly improves overall operational productivity.