
Customer experience shouldn't run on disconnected tools and static scripts. Dialpad Contact Center brings voice, digital channels, and human agents together in a single AI-native platform, built to act — not just record — on every customer interaction.
This is Agentic AI in practice: agents that reason through a problem, take the next step, and drive it to resolution without waiting on a human to intervene. Where legacy systems leave data trapped in silos, Dialpad Contact Center closes that gap, linking voice and data so context travels with the customer instead of getting lost between systems.
The payoff compounds. Dialpad has already generated over 775 million AI recaps, and each new interaction adds to a growing base of operational intelligence — sharper resolution paths, more productive agents, better outcomes quarter over quarter. None of it runs unchecked: Dialpad's Guardian layer keeps AI operations secure and governed, so intelligence scales without sacrificing oversight.
In practice, that means up to 80% of issues get resolved autonomously, freeing your team to focus on the conversations that genuinely need a human. Intelligence works at the edge; people stay at the center of the experience.
And you don't have to take the ROI on faith. Through Dialpad's Proving Ground, enterprises can validate performance and cost savings before rolling out at scale — a far more reliable path than betting on a brittle, rules-based bot.
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Runpod provides a cloud infrastructure that enables seamless deployment and scaling of AI workloads with GPU-powered pods. By offering access to a wide array of NVIDIA GPUs, such as the A100 and H100, Runpod supports training and deploying machine learning models with minimal latency and high performance. The platform emphasizes ease of use, allowing users to spin up pods in seconds and scale them dynamically to meet demand. With features like autoscaling, real-time analytics, and serverless scaling, Runpod is an ideal solution for startups, academic institutions, and enterprises seeking a flexible, powerful, and affordable platform for AI development and inference.
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Nemotron 3 Ultra
Nemotron 3 Nano is a small yet powerful large language model from NVIDIA's Nemotron 3 series, specifically crafted for effective agentic reasoning, interactive dialogue, and programming assignments. Its innovative Mixture-of-Experts Mamba-Transformer framework selectively activates a limited set of parameters for each token, ensuring rapid inference times without sacrificing accuracy or reasoning capabilities. With roughly 31.6 billion parameters in total, including about 3.2 billion active ones (or 3.6 billion when factoring in embeddings), it surpasses the performance of the previous Nemotron 2 Nano model while requiring less computational effort for each forward pass. The model is equipped to manage long-context processing of up to one million tokens, which allows it to efficiently process extensive documents, complex workflows, and detailed reasoning sequences in a single cycle. Moreover, it is engineered for high-throughput, real-time performance, making it particularly adept at handling multi-turn dialogues, invoking tools, and executing agent-based workflows that involve intricate planning and reasoning tasks. This versatility positions Nemotron 3 Nano as a leading choice for applications requiring advanced cognitive capabilities.
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Helm.ai
We provide licensing for AI software that spans the entire L2-L4 autonomous driving framework, which includes components like perception, intent modeling, path planning, and vehicle control. Our solutions achieve exceptional accuracy in perception and intent prediction, significantly enhancing the safety of autonomous driving systems. By leveraging unsupervised learning alongside mathematical modeling, we can harness vast datasets for improved performance, bypassing the limitations of supervised learning. These advancements lead to technologies that are remarkably more capital-efficient, resulting in a reduced development cost for our clients. Our offerings include Helm.ai's comprehensive scene vision-based semantic segmentation, integrated with Lidar SLAM outputs from Ouster. We facilitate L2+ autonomous driving capabilities with Helm.ai on highways 280, 92, and 101, which encompasses features such as lane-keeping and adaptive cruise control (ACC) lane changes. Additionally, Helm.ai excels in pedestrian segmentation, utilizing key-point prediction to enhance safety. This includes sophisticated pedestrian segmentation and accurate keypoint detection, even in challenging conditions like rain, where we address corner cases and integrate Lidar-vision fusion for optimal performance. Our full scene semantic segmentation also accounts for various road features, including botts dots and faded lane markings, ensuring reliability across diverse driving environments. Through continuous innovation, we aim to redefine the boundaries of what autonomous driving technology can achieve.
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