Customer experience shouldn't run on disconnected tools and static scripts. Dialpad Contact Center brings voice, digital channels, and human agents together in a single AI-native platform, built to act — not just record — on every customer interaction.
This is Agentic AI in practice: agents that reason through a problem, take the next step, and drive it to resolution without waiting on a human to intervene. Where legacy systems leave data trapped in silos, Dialpad Contact Center closes that gap, linking voice and data so context travels with the customer instead of getting lost between systems.
The payoff compounds. Dialpad has already generated over 775 million AI recaps, and each new interaction adds to a growing base of operational intelligence — sharper resolution paths, more productive agents, better outcomes quarter over quarter. None of it runs unchecked: Dialpad's Guardian layer keeps AI operations secure and governed, so intelligence scales without sacrificing oversight.
In practice, that means up to 80% of issues get resolved autonomously, freeing your team to focus on the conversations that genuinely need a human. Intelligence works at the edge; people stay at the center of the experience.
And you don't have to take the ROI on faith. Through Dialpad's Proving Ground, enterprises can validate performance and cost savings before rolling out at scale — a far more reliable path than betting on a brittle, rules-based bot.
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Parasoft's mission is to provide automated testing solutions and expertise that empower organizations to expedite delivery of safe and reliable software.
A powerful unified C and C++ test automation solution for static analysis, unit testing and structural code coverage, Parasoft C/C++test helps satisfy compliance with industry functional safety and security requirements for embedded software systems.
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Apex.AI
Evaluating the current software systems in your automotive or robotic applications to determine a pathway toward commercialization is essential. This includes the migration of your current software to Apex.OS, as well as updating your operational environment to utilize a cutting-edge framework for continuous integration, testing, and delivery. Additionally, we offer comprehensive software architecture assessments and tailored recommendations. Our services also include functional safety training, empowering your team to develop a reliable and secure autonomous system. Apex.OS has been specifically designed as a variant of ROS 2, enhancing it to be real-time, dependable, and deterministic, making it suitable for applications that require high safety standards. The development of Apex.OS is conducted in alignment with forthcoming releases of ROS 2, ensuring that its APIs maintain compatibility with ROS 2. This platform leverages the capabilities of Eclipse Cyclone DDS™ and Eclipse iceoryx™, both of which are open-source and have demonstrated reliability in automotive and mission-critical distributed environments. By adopting these advanced solutions, you can enhance the efficiency and safety of your systems.
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Pony.ai
We are advancing safe and dependable autonomous driving technology on a global scale. After logging millions of kilometers in complex scenarios during our autonomous road tests, we have established a robust groundwork for delivering scalable autonomous driving systems. In December 2018, Pony.ai pioneered the launch of its Robotaxi service, which allows passengers to summon self-driving vehicles using the PonyPilot+ App, initiating a new chapter in safe and enjoyable transportation. This service is currently operational in cities such as Guangzhou, Beijing, Irvine, CA, and Fremont, CA. Additionally, we have initiated autonomous mobility pilots in various locations throughout the United States and China, catering to hundreds of riders on a daily basis. These pilot programs have provided us with valuable insights and a solid technical and operational base to enhance and expand our offerings. United in our mission, we are addressing some of the most significant technological challenges in the mobility sector. Each day, we are making tangible advancements toward our vision of making autonomous mobility a universal reality. Our dedication to innovation drives us forward as we continue to strive for excellence in this evolving field.
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