NCR Voyix Description

NCR Voyix presents an extensive array of retail solutions aimed at improving customer interactions and optimizing store management. Their platform combines point-of-sale systems, payment processing, back-office operations, and eCommerce features, allowing retailers to effectively oversee both physical and online sales channels. With a rich heritage spanning over 135 years in the retail sector, NCR Voyix has positioned itself as a frontrunner in providing award-winning technologies, serving more than 100,000 stores worldwide. Their innovative solutions are designed to enable retailers to keep pace with customer expectations, enhance service delivery, and boost operational efficiency. By utilizing the expertise offered by NCR Voyix, retailers can integrate different elements of their operations, such as POS systems, payment methods, analytics, and customer loyalty initiatives, to create a fluid and captivating shopping experience. Ultimately, this holistic approach not only benefits retailers but also significantly enhances the overall customer journey, fostering greater satisfaction and loyalty.

Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support

Company Details

Company:
NCR Voyix
Year Founded:
1884
Headquarters:
United States
Website:
www.ncrvoyix.com/retail

Media

NCR Voyix Screenshot 1
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Product Details

Platforms
Web-Based
Windows
Types of Training
Training Docs
Customer Support
Online Support

NCR Voyix Features and Options

Retail Management Software

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Point of Sale Software

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Digital Signage Software

Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor

eCommerce Software

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Convenience Store Software

Deli / Restaurant Management
Employee Management
Fuel Management
Fuel POS
Grocery POS
Inventory Management
Lottery Management
Loyalty Program
Multi-Store
Price Book
Retail Management
Single Store

Kiosk Software

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

NCR Voyix Lists

NCR Voyix User Reviews

Write a Review
  • Name: Eric G.
    Job Title: VP of Sales
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Ex user of NCR Counterpoint

    Date: Oct 27 2021

    Summary: Counterpoint was a very strong program that met all of our expectations, until it was purchased by NCR. At this time, the upgrades stopped coming and the software stayed behind compared to the competition. It lacked OMNI channel between a brick/ mortar store and a web store. It also lacked communication with the customers.

    Positive: Counterpoint is a very strong program that we used for many years. It is very flexible and customizable.

    Negative: We feel that once NCR bought Counterpoint, the upgrades slowed down and the software started to fall behind the competition.

    Read More...
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