MyRental Reviews

Summary: It's the worst money I've ever spent.

Positive: The service itself was very easy to use and fill out, and it took less than 5 minutes. However, the product was useless and inaccurate

Negative: The report for my prospective tenant showed an incorrect date of birth compared to her driver's license. When I contacted customer service, the representative informed me that the report only reflects the information I entered. So, this implies that any information I input into their system will be returned to me as accurate, even if it is actually incorrect. With that being said: I WILL NOT BE USING THIS SERVICE EVER AGAIN

Summary: Awful! I'd use a difference service that has good customer service and a reliable software. There are plenty to choose from.

Positive: When the software works, it gets the job done. provides a report, much like other services that are available.

Negative: Software has issues. They are not available on weekends. the number that is provided for customer service / help rings non-stop when they are "open". Chat agent is unable to do anything but send "internal messages". Then tells you to call the number for help (despite me telling her I've called 4x).

Summary: You will be very disappointed if you use this company. If a company doesn't stand behind their service, why use them? Too many good companies out there to use one that will only steal from you.

Positive: Can't come up with anything good about my experience with this company. If you pay for a service and they don't provide it, it is stealing.

Negative: I ran a background check for a potential tenant and the report came back with no previous addresses, no eviction history and no criminal background report. I basically spent $21 and got nothing. I asked for a refund twice and they did nothing. I ended up using another service and received a full report on the tenant. Do not use this service! They will take your money and give you nothing.