Assembled
Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
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Robin by Atera
Robin by Atera is an autonomous IT support solution that helps organizations resolve device and cloud-related issues automatically. The system functions as an AI-powered IT agent capable of handling support requests from employees across communication channels such as Slack, Microsoft Teams, email, and service portals. Robin analyzes incoming requests, verifies user identity through integrations with systems like Okta, Azure AD, or Google Workspace, and collects the necessary technical data to diagnose the issue. The platform can perform actions directly on endpoints, including installing applications, restarting devices, managing updates, resolving network issues, and troubleshooting system performance problems. Robin is designed to take full ownership of support incidents, investigating the problem, applying approved fixes, confirming resolution, and closing the ticket. The system continuously learns from previous incidents and outcomes, improving its ability to resolve future issues automatically. Through integrations with IT service management platforms and internal tools, Robin can execute workflows securely across an organization’s technology stack. By automating common IT support tasks, Robin helps reduce ticket backlogs, improve employee productivity, and minimize the need for additional IT staff.
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MuleSoft RPA
Streamline repetitive tasks and processes across all teams by effortlessly capturing and automating your workflows using intuitive point-and-click tools, whether you're working with a user interface, documents, or images. Facilitate collaboration between business and IT teams to eliminate silos at every stage of your automation journey. Securely reuse and build upon robotic process automation (RPA) using Anypoint Platform, Composer, and Salesforce Customer 360, which are specifically designed for every team. By removing manual tasks and processes ranging from the straightforward to the highly complex, MuleSoft RPA enhances efficiency. Fully integrated with both Anypoint Platform and Composer, MuleSoft RPA provides intelligent automation solutions that are scalable and effective. You can automate data entry and retrieval tasks across both legacy and modern applications, enabling the extraction of information from various sources such as documents, web pages, emails, and spreadsheets. Additionally, it intelligently identifies and extracts text from images and screens, allowing for the orchestration of intricate workflows that span multiple steps and systems, ultimately transforming the productivity landscape for organizations. The future of automation is now within reach, paving the way for enhanced operational efficiency and innovation.
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SwarmZero
SwarmZero is an innovative decentralized platform aimed at empowering AI researchers, machine learning engineers, and agent developers by offering a suite of tools that facilitate the rapid creation, deployment, and monetization of AI agents. It features a user-friendly agent builder that allows individuals to construct agents without requiring extensive programming expertise, while also offering compatibility with various machine learning models, APIs, and knowledge repositories to augment agent functionalities. The platform's Agent Hub acts as a digital marketplace where developers can showcase their AI agents, enabling customers to easily explore and select solutions that fit their specific requirements. Furthermore, SwarmZero introduces "Swarms," which are collaborative groups of agents working together to manage intricate workflows, thus improving overall efficiency and productivity. By fostering a transparent, community-oriented environment, SwarmZero strives to democratize the development and monetization of AI, making it more accessible to a larger audience. This commitment to inclusivity encourages innovation and collaboration among users, ultimately driving advancements in the field of artificial intelligence.
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