Resolver
Over 1,000 organizations worldwide depend on Resolver’s security, risk and compliance software. From healthcare and hospitals to academic institutions, and critical infrastructure organizations including airports, utilities, manufacturers, hospitality, technology, financial services and retail. For security and risk leaders who are looking for a new way to manage incidents and risks, Resolver will help you move from incidents to insights.
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Social Intents
Offer website live chat support from the collaboration tools you already use: Microsoft Teams, Google Workspace, Slack, and Zoom.
Build ChatGPT powered AI Chatbots in 1-Click and enable your chatbots when your agents are unavailable. Create WhatsApp, SMS, and Messenger chatbots with the ability to escalate to humans when it makes sense.
No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.
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AIBA
AIBA, a cybersecurity firm based in Norway, focuses on utilizing AI technology for content moderation across digital platforms, particularly aimed at shielding children and adolescents from various online dangers such as grooming, bullying, and harmful interactions. Their flagship product, Amanda, is an AI-driven moderation solution that aims to protect younger users in online gaming and social networking settings. By using real-time detection methods, Amanda effectively identifies and addresses harmful content, automating responses while allowing more intricate cases to be reviewed by human moderators. Additionally, it provides valuable insights into user behavior and community dynamics, assisting organizations in creating safer and more appealing online environments. With a strong emphasis on regulatory compliance, Amanda is designed to help organizations meet international safety and transparency laws, including the EU's Digital Services Act, COPPA & KOSA in the United States, the Online Safety Bill in the UK, and Australia's Online Privacy Bill, thus ensuring that the platform adheres to the latest safety standards in digital interactions. This comprehensive approach not only protects young users but also promotes a culture of responsibility and awareness among digital platforms.
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Moneypenny
Moneypenny is a leading provider of outsourced phone answering and customer service solutions. Offering round-the-clock call management, live chat, and omnichannel support, Moneypenny serves businesses of all sizes with customized plans. The service includes the innovative AI Receptionist, which uses generative AI to handle customer calls with a warm, conversational tone, understanding verbal cues and intents. Calls can be transferred to real human receptionists for more complex queries, ensuring a seamless experience. Whether you need call transfers, message taking, CRM integration, or bilingual receptionists, Moneypenny ensures seamless customer communication, empowering businesses to focus on growth and customer satisfaction without missing a call.
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