Mindfuel Reviews

Implementing one-line code is easy. All user events, such as clicks and page changes, can be retrieved. You can track user experience parameters such as load times, crashes and API latencies on a per-user basis. Later, you can configure KPIs. Active lists such as the trial, true evaluations, and users of losing interest can be created. You can use powerful filters to find users based upon advanced parameters. For example, which users have used or have not used certain features, or who are from particular geographies. The application should not contain any intrusive announcements. Increase feature adoption, subscription conversion, and onboarding success. Encourage users to adopt new features and premium features by offering an inbuilt call-to-action option. Net Promoter Score (NPS), is a great indicator for user perception. Monitor customer sentiments by using the publish and forget in-product NPS. The rules that trigger the feedback request increase the response rate.

Everything you need to make your customers your greatest growth engine. Gainsight Customer Cloud combines all the technology necessary to make sure your customers adopt your products and reach their goals with your company. You can orchestrate every aspect of the customer journey and deliver great results at scale. To deliver exceptional user experiences, combine deep SaaS product analytics and personalized in-app interactions. To ensure a great customer experience, capture feedback, close the loop with respondents, discover insights, and make it happen. Open platform that acts as a central hub to customer data systems and provides actionable insight to all employees to make better decisions for the customer. Whitespace analysis, cross-sell playbooks and simplified renewals can all help to increase revenue.