MeridianLink Opening Reviews

Summary: Overall, there is so much room for improvement within this system. It's been a struggle since we switched over.

Positive: I like that when you input a zip-code the system prefills the rest. There really aren't many other positives I can think of to list.

Negative: ML has been the hardest change for me at my institution, and I've been doing this job for nearly 15-years. It's not user-friendly, it all blends together because there's not enough color, it lags a lot making any process take longer, it's way too clicky and it's been months and I still am frustrated with it every single day. I have a 3-page document with hardships from this transition in my institution. A lot of my suggestions are submitted to ML for review, but nothing ever seems to get approved or changed.