MagicBox Integrations

Zendesk serves as a robust customer service platform aimed at optimizing support processes and improving the overall experience for customers. With an extensive array of features such as automated AI tools, messaging, live chat, and customizable workflows, it empowers companies to deliver tailored and effective support through various channels. The platform also integrates effortlessly with other applications and offers real-time analytics, enabling organizations to make informed, data-backed choices. Designed to accommodate businesses of any scale—from emerging startups to established corporations—Zendesk prioritizes scalability, security, and the satisfaction of its users. Ultimately, its versatile solutions ensure that companies can adapt their customer service approach to meet evolving demands efficiently.

Enhance the educational experience with Google Classroom, a platform designed to assist both students and educators in managing assignments and fostering collaboration while improving communication. Developed in partnership with teachers nationwide, Google Classroom is an intuitive and efficient tool that allows educators to oversee their coursework effectively. It enables them to create classes, assign tasks, provide grades and feedback, all within a centralized interface. The platform's straightforward setup and seamless integration with G Suite for Education help minimize repetitive tasks, allowing teachers to concentrate on their primary role: educating students. Google Classroom is available at no cost to schools and is part of the G Suite for Education package. In line with Google's commitment to educational tools, it adheres to stringent security protocols. Additionally, both teachers and students can conveniently log in from any computer or mobile device, ensuring easy access to assignments, learning resources, and feedback. This versatility promotes a more flexible learning environment, catering to the diverse needs of today's classrooms.

Elevio is a knowledge platform that allows companies to capture, deliver, measure, and develop their product knowledge. We help teams grow and assist them in reducing their support load. Enterprise teams can also use our services to better manage their knowledge needs. Give your customers contextual answers or give your support agents the right information as they need it. You can reduce support load, increase customer success, and create custom knowledge experiences that fit your product. Is your team utilising Knowledge Centred Service (KCS)? Hub allows your entire team to collaborate to ensure that your documents are accurate, up-to-date, and as detailed, as you need them to be. It is based on user feedback and data analysis and serves as the backbone for user education.

Online learning, delivered your way. ​​With 20+ years of expertise in education technology, Moodle is an open-source, secure and scalable learning management system (LMS) that integrates seamlessly with other platforms and can be customised for any teaching or training purposes in over 160 languages. As a B-Corp certified solution, it is suitable for K-12, higher education, vocational training, corporates, and all types of enterprise learning. From improving education and learning outcomes to streamlining training, onboarding, and compliance management, Moodle helps institutions and organisations build more active and engaging online learning spaces.

Blackboard Learn offers a contemporary and user-friendly interface that is fully responsive, enhancing the teaching and learning journey beyond conventional learning management systems (LMS). As your requirements have progressed, so has our platform. Discover how the Ultra experience has revamped Blackboard Learn; we believe you will appreciate the improvements. The platform provides powerful yet straightforward tools and workflows that enable both learners and instructors to stay organized, take prompt actions, and actively engage with content and each other. With a design that adapts seamlessly across all devices and enjoyable mobile applications to facilitate essential tasks such as grading and collaboration, teaching and learning can now take place anytime and anywhere. Rather than just presenting you with data, we highlight the most relevant information when you need it, promoting personalized interactions and enhancing student success. Our platform is designed to be open for integration, extension, and accessing your data, acknowledging that Learn is merely one component of your broader educational ecosystem. By prioritizing user experience and adaptability, we aim to support your institution's unique educational objectives.

Brightspace by D2L integrates research-based tools, expert services, and dedicated support to provide a comprehensive teaching and learning experience within a single, user-friendly platform. This centralized hub contains essential resources like course materials, videos, and assessments, saving valuable time for educators. Users can access the cloud-based solution from any device, enabling them to learn at their own pace. With user-friendly analytics dashboards, instructors can effectively monitor student progress and address potential issues before they escalate. The platform promotes social learning by connecting students, while motivating them through virtual leaderboards and recognizing their achievements with awards and badges. By fostering a culture of resilience, adaptability, and skill enhancement, educators can create a dynamic learning environment. Leverage advanced analytics to generate knowledge, take decisive action, and enhance student success. The system also utilizes adaptive learning and predictive analytics to elevate student performance further. Additionally, the capabilities of Brightspace Core can be expanded with the Performance+ and Creator+ packages for even more robust learning solutions. Brightspace offers a holistic approach to education, ensuring that both educators and learners benefit from a collaborative and effective learning process.

Schoology is a Learning Management System, (LMS), that places collaboration at the heart of learning. Schoology is a powerful new technology that connects people, content, systems, and the technology that drives education. Schoology is being used by over 20 million educators, students, parents, and administrators in more than 130 countries. It is poised for revolutionization in education.

Tailor and print forms, oversee both existing and personalized standards, evaluate and score assessments, compile and disseminate data, swiftly transfer grades, and enhance instructional and decision-making processes. These solutions are designed to save time, improve performance, and reduce costs at every phase, from customizing assessments to grading and analyzing data. Gain access to dynamic information that can be easily filtered by various criteria such as school, class, student, assignment, question, and standard, among others. Set up uniform or tailored performance bands to classify student achievement effectively. Develop distinctive categories to readily pinpoint proficient students or those at risk within different class groups. Utilize timely data analysis to identify and revise questions that present challenges while optimizing test quality. Keep track of class or campus performance in relation to specific items and standards, ensuring a comprehensive understanding of student progress. Additionally, employ state or custom standards-linked questions to monitor student growth over time and enhance educational outcomes. This systematic approach not only streamlines the grading process but also fosters targeted interventions for improved student success.

ClassLink offers OneClick single sign on to web and Windows apps, as well as instant access files at school or in the cloud. ClassLink can be accessed from any computer, tablet, or smartphone. It is ideal for 1to1 initiatives and Bring Your Own Devices (BYOD). ClassLink was founded in 1998 to remove barriers between students, educators, and educational content. Our solution is used by educators, students, administrators, IT staff, parents, and even teachers to ensure that learning opportunities are never lost and schools thrive. ClassLink, a company that is dedicated to education, makes it easier to learn, provides more digital resources, and simplifies account provisioning and rostering. Our Analytics helps education leaders understand technology usage to make informed purchases and training decisions. ClassLink is a trusted partner for schools and districts around the globe. It empowers educators and makes it easy to provide the best education possible.