MadCap Flare Integrations

SearchUnify is a leading enterprise agentic platform for elevating self-service and customer support outcomes. The platform powers a suite of next-gen products, including: - Cognitive Search - SearchUnify Virtual Assistant (World’s First Federated, Information Retrieval Augmented Chatbot for Fine-tuned, Contextual, and Intent-driven Conversational Experiences at Scale) - Knowbler (World’s First Knowledge-centered Customer Service Software), - Agent Helper (ML-powered solution for augmenting agent productivity and promoting case swarming) - Community Helper (AI-powered application to foster a personalized, engaging community and reduce community moderation effort)

A Feature-based PLE Factory operates in the same way as a traditional manufacturing factory, but it uses digital assets instead of physical parts. Your organization must create a "superset supply chain" of digital assets that can be shared across all product lines to establish the factory. These digital assets can be equipped with all feature options available for the product line. The Gears product configurator creates a product instance based on the features selected for each product. The PLE Factory is a Gears-based automated production system that assembles and configures shared digital assets based upon the features chosen for each product variant. It can be done by pressing a button. BigLever's Gears gives your organization a common set PLE concepts and constructs to augment your tools and resources, which allows engineering processes and workflows to flow smoothly and efficiently throughout the entire lifecycle.