MODA Reviews

Digital experience is the most important IT outcome. Digital experience is increasingly dependent on external services like cloud, SaaS, and the Internet that you don’t directly own or control. Although you may not be able to control all the infrastructure, you can still manage the user experience. Digital Experience Monitoring (DEM), a Gartner IT category, has been created to address the user experience, both human and machine, in every dependency, network or service, within or outside your company. DEM is a new category of IT monitoring that challenges traditional siloed tools for monitoring internal IT environments like network performance management (NPM), and application performance monitoring(APM). It looks at the entire digital journey, and how each part drives user actions. DEM bridges IT initiatives to business outcomes by focusing on digital experience as a whole. This includes revenue and customer satisfaction.

This is the fastest, easiest, most accurate way to see how your team interacts with their digital workplace. DEX Insight's app usage analytics will show you where your employees are spending their time. This will help you understand which tools are driving the most value to your business. To support data-driven decisions about your tech stack, collect sentiment from employees while they use any licensed or internal software application. Install DEX Insight on the background of your employees' devices and browsers in a matter of minutes. Soon, you will be able to see the sentiment, usage and return on any tool in your company's tech stack. Software is essential for our work. Most digital transformation efforts lead to bloated tech budgets that are full of waste and frustrated employees who have too many tools. We want to improve the relationships between teams and their technology in order to create a happier, more productive workforce.