MAF ICIMS Description
Streamline the management, reporting, and analysis of your UC&C platform and its components with ease. Our software equips you with the necessary tools to effectively oversee, report on, and scrutinize your UC&C platform and its related aspects. As the modern work environment evolves at a rapid pace, it becomes crucial to utilize these tools to guarantee that your UC&C investment yields the anticipated enhancements in productivity, cost reductions, and refined business workflows. With updates occurring every 60 seconds, you gain a near real-time overview of Unified Communication usage, featuring various dashboards that present insights on User Adoption, Employee Productivity, Call Quality, and Cost metrics. Experience customizable user interfaces, as you can adjust the arrangement of dashboards and select the information you wish to display. Additionally, filters can be applied to show only the most pertinent data. The click-through reporting feature allows for the generation of comprehensive reports straight from the dashboard interface, ensuring you have all the insights you need at your fingertips. This level of control empowers you to make informed decisions that enhance your organization’s communication strategy.
MAF ICIMS Alternatives
ManageEngine EventLog Analyzer
EventLog Analyzer from Manage Engine is the industry's most affordable security information and event management software (SIEM). This cloud-based, secure solution provides all essential SIEM capabilities, including log analysis, log consolidation, user activity monitoring and file integrity monitoring. It also supports event correlation, log log forensics and log retention. Real-time alerting is possible with this powerful and secure solution. Manage Engine's EventLog Analyzer allows users to prevent data breaches, detect the root cause of security issues, and mitigate sophisticated cyber-attacks.
Learn more
FrontFace
FrontFace is a powerful on-premise digital signage & kiosk software product (not SaaS) that allows you to easily deploy flexible and very reliable interactive kiosk terminals, touchscreen frontends, as well as non-interactive public displays and digital signage applications, advertising or information displays, self-service kiosks, etc.
FrontFace can display any kind of media format, whether you want to display text, images, photos, PDFs, videos, news tickers or even entire web pages (HTML5).
But the best news is that you can use ANY Windows application that can print to create high-quality HD content for your display. Use PowerPoint, Word, Excel, etc. to create content for your playlists. Use the tools you are familiar with without having to invest in learning a new, complex design application!
In addition, FrontFace comes with a plugin interface that allows you to extend the application's functionality with optional plugins. This includes the integration of external calendars (e.g. Office 365 Exchange Online or ICS or Excel) or vertical applications such as an accident statistics board or a dashboard.
Content management is super easy with FrontFace. No programming are skills required.
Learn more
Microcall
Microcall seamlessly connects with various Voice and Hosted platforms, Session Border Controllers (SBC), CUBE systems, and Gateways, analyzing incoming data in real-time to deliver dynamic and insightful dashboards for managers across all tiers of the organization. These dashboards equip managers with the crucial information necessary for swift and well-informed business decision-making. By automating the integration of Microcall with systems such as Active Directory, PeopleSoft, Workday, Banner, Avaya Site Admin, and various HR platforms, the reports generated include detailed employee information like names, locations, departments, cost centers, sessions, devices, MAC addresses, and shared-line assignments. This combination of voice data with comprehensive details significantly enhances reporting capabilities. The extensive features and automation offered by Microcall simplify the reporting process, ensuring that every manager, whether in Telecom Infrastructure, Network Administration, Security, Finance, Sales, HR, or Customer Service, can reap the benefits of Microcall’s innovative solutions. As a result, organizations can drive improved efficiency and make smarter operational choices based on real-time insights.
Learn more
Variphy
Variphy is the preferred analytics and management platform for Cisco Collaboration for over 1,500 public and private organizations, totaling more than 4 million phones in over 30 countries.
Variphy provides all the functions you need in a single pane of glass. We built our products and features with the feedback and requests of Unified Communications professionals like you.
Discover what’s possible with Variphy:
- Dashboards, UCCX Wallboards, & Widgets
- CUCM CDR Reporting & Call Analytics
- UCCX Reporting & Analytics
- Cisco CUBE CDR Reporting
- Variphy Cloud
- Remote Phone Control, Macros, & Broadcast
- Change Management & As-Built Reporting
- DN & DID Inventory Management
- Ninja Enhanced Consulting Services
We happily provide a fully functioning trial of Variphy Call Analytics. In as little as 20 minutes, you can be generating tailored reports on your CDR and CUCM data. Call Analytics can be installed on your preferred server and OS; or, to save some time, simply deploy our Linux OVA.
Learn more
Integrations
No Integrations at this time
Company Details
Company:
MAF InfoCom
Headquarters:
Netherlands
Website:
www.mafinfo.com/product/maf-icims-unified-communications-monitoring-analytics-reporting/
Media
Recommended Products
Gen AI apps are built with MongoDB Atlas
MongoDB Atlas provides built-in vector search and a flexible document model so developers can build, scale, and run gen AI apps without stitching together multiple databases. From LLM integration to semantic search, Atlas simplifies your AI architecture—and it’s free to get started.
Product Details
Platforms
Web-Based
Windows
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Customer Support
Business Hours
MAF ICIMS Features and Options
Call Accounting Software
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
MAF ICIMS User Reviews
Write a Review- Previous
- Next