Lyssna Reviews

Lyssna Description

Lyssna, formerly UsabilityHub, is a remote user research platform that allows you to deeply understand your audience and move in the right direction — fast.

With Lyssna, you can set up unmoderated and moderated research studies, recruit participants, and gain insights quickly to inform decision-making from strategy and concept through to design and implementation. The result? Experiences that your users will love.

Key features include:

Five second testing: Quickly evaluate landing page effectiveness with brief user exposure.
First click testing: Assess navigation efficiency by tracking user clicks.
Surveys: Gather feedback from target customers for validation.
Navigation testing: Optimize user flows through task completion assessments.
Prototype testing with Figma: See how users navigate interactive Figma prototypes at every stage of the design process.
Card sorting: Open and closed methods to organize and label content intuitively for your audience.
Tree test: Refines I.A for user navigation, ensuring easy access to needed information.
Preference testing: Understands audience preferences through choice-based questions.
Participant recruitment: Enables testing with own users or via a panel with over 690,000 people across 120+ countries and with 35+ demographics.
Interviews: Streamlines the entire interview process, from planning to transcription.
Recordings: Capture your participants' audio, screen, and/or camera during unmoderated testing.
Live website testing: Discover exactly where and why users struggle as they complete key tasks on live websites
Spaces and Wallets: Organize research by team or project while managing budget allocation in one place.