Repfabric
Repfabric is a customer relationship management (CRM) software that seamlessly integrates with your email, offering comprehensive contact, calendar, and deal-tracking capabilities. Envision effortlessly monitoring your commissions from CRM to sale, eliminating the need for lengthy computer sessions entering the week's activities on Friday afternoons. With Repfabric, you can update all your information straight from your mobile device after each call.
Quickly document sales calls using voice-to-text within 60 seconds while the details are still fresh in your mind. Review client interactions and opportunities by accessing account activities, and obtain sales figures and trends by the manufacturer directly from the mobile app.
Unexpectedly free due to a canceled sales call? No worries. Utilize the Nearby feature to locate the nearest client and maintain face-to-face productivity. Our full-service customer care team ensures a smooth and hassle-free transition, allowing you to concentrate on expanding your business. Our skilled data team, with extensive experience in common CRMs and older commission platforms, takes care of the heavy lifting so you can focus on what matters most.
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Resco Field Service+
Resco Field Service+ empowers field service teams by transforming traditional service processes into streamlined digital workflows. Built to enhance operations in industries like utilities, telecommunications, manufacturing, and energy, Field Service+ combines offline functionality with advanced scheduling, routing, and data capture tools to keep teams productive in any environment.
With seamless integration into Dynamics 365 and Salesforce, Resco Field Service+ enables real-time data access and updates from the field, reducing manual entry and eliminating paper-based records. Field technicians can use their mobile devices to capture photos, scan barcodes, complete checklists, and access service history—even offline, which is critical for remote or high-traffic areas.
Features include drag-and-drop customization, allowing teams to create workflows, forms, and reports without coding. Its GPS and routing capabilities help technicians optimize their routes, and with real-time insights, supervisors can monitor job status and resource allocation on the go.
Resco Field Service+ makes managing field operations efficient and reliable, helping organizations improve response times, reduce errors, and enhance customer satisfaction.
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TeamHaven
Mobile workers can be managed using project KPIs. They can also collect data from field activities and create powerful data and photo reports that can be shared with clients or internally. TeamHaven has over 28 years of field sales experience and can provide a customized, affordable solution for any campaign or field force need, no matter how simple or complex. Get a 30-day free trial to get started with TeamHaven. There are no setup fees or monthly subscriptions. TeamHaven's flexible and cost-effective solution makes it easy to assign jobs to field teams in minutes. TeamHaven allows you to manage your staff and projects from one place, whether you have your own field team or use an agency. The intuitive TeamHaven Mobile app is available for Android and iOS. It allows you to collect data and brief your teams. Field staff can quickly get up and running in their native language in minutes. They can also complete activities without the need for internet access.
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Dynamics 365 Field Service
Address customer concerns effectively on the first attempt, consistently. Dynamics 365 for Field Service enhances the experience by offering clear communication throughout the entire support process whenever a customer reaches out for assistance. It begins with acknowledging the service request, then smoothly transitions to sharing details about the technician assigned, including their expected time of arrival, followed by post-service updates, and a confirmation once the issue is resolved. By proactively predicting, identifying, and addressing service challenges before customers are even aware of them, businesses can maintain reliable and efficient operations. Foster customer trust and loyalty by equipping technicians and service managers with essential tools and information, enabling them to solve issues promptly. Additionally, optimize both resources and costs while delivering outstanding onsite customer interactions by deploying technicians precisely when and where they are needed most, ensuring a seamless service experience. This holistic approach not only enhances customer satisfaction but also drives operational excellence across the board.
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