An API powered by Google's AI technology allows you to accurately convert speech into text. You can accurately caption your content, provide a better user experience with products using voice commands, and gain insight from customer interactions to improve your service. Google's deep learning neural network algorithms are the most advanced in automatic speech recognition (ASR). Speech-to-Text allows for experimentation, creation, management, and customization of custom resources. You can deploy speech recognition wherever you need it, whether it's in the cloud using the API or on-premises using Speech-to-Text O-Prem. You can customize speech recognition to translate domain-specific terms or rare words. Automated conversion of spoken numbers into addresses, years and currencies. Our user interface makes it easy to experiment with your speech audio.
Learn more
Customer experience shouldn't run on disconnected tools and static scripts. Dialpad Contact Center brings voice, digital channels, and human agents together in a single AI-native platform, built to act — not just record — on every customer interaction.
This is Agentic AI in practice: agents that reason through a problem, take the next step, and drive it to resolution without waiting on a human to intervene. Where legacy systems leave data trapped in silos, Dialpad Contact Center closes that gap, linking voice and data so context travels with the customer instead of getting lost between systems.
The payoff compounds. Dialpad has already generated over 775 million AI recaps, and each new interaction adds to a growing base of operational intelligence — sharper resolution paths, more productive agents, better outcomes quarter over quarter. None of it runs unchecked: Dialpad's Guardian layer keeps AI operations secure and governed, so intelligence scales without sacrificing oversight.
In practice, that means up to 80% of issues get resolved autonomously, freeing your team to focus on the conversations that genuinely need a human. Intelligence works at the edge; people stay at the center of the experience.
And you don't have to take the ROI on faith. Through Dialpad's Proving Ground, enterprises can validate performance and cost savings before rolling out at scale — a far more reliable path than betting on a brittle, rules-based bot.
Learn more
Freeway
Freeway is a no-cost, privacy-centric voice-to-text application designed for Mac users, enabling you to convert spoken words into written text in any typing situation. With a simple hotkey activation, you can begin speaking, and Freeway will provide real-time transcription of your voice. Once you let go of the key, the transcribed text seamlessly appears right where your cursor is positioned—regardless of the app, website, or text box you are working in. This eliminates the need for window switching, copying, or pasting, allowing you to maintain your productivity without interruptions. Since speaking can be up to four times faster than typing, your thoughts can flow directly from your mind to the screen with remarkable speed. Freeway is ideal for composing emails, messages, notes, documents, or filling out forms, streamlining the process and keeping your creativity flowing without barriers. By integrating this tool into your workflow, you can enhance your efficiency and focus on what truly matters.
Learn more
VoiceDash
VoiceDash is an advanced voice-to-text and dictation software powered by AI, aimed at enhancing users' writing speed by allowing them to utilize their voice across various desktop applications, web browsers, documents, emails, and messaging platforms. It boasts exceptional speech recognition capabilities, providing real-time transcription, intelligent formatting options, removal of filler words, support for custom vocabulary, and the ability to create reusable text snippets, all of which contribute to more efficient workflows.
This versatile tool is beneficial for a wide range of users, including professionals, content creators, marketers, entrepreneurs, students, and remote teams seeking a quicker alternative to traditional typing methods. By enabling users to dictate content in a natural manner, VoiceDash seamlessly transforms spoken words into well-structured text for various purposes such as blog posts, emails, notes, documents, prompts, and everyday communication.
Emphasizing speed, ease of use, and enhanced productivity, the software delivers an intuitive interface for regular voice typing and AI-assisted writing tasks, ensuring that users can focus on their ideas rather than the mechanics of writing. Furthermore, its ability to integrate smoothly with multiple platforms enhances its appeal, making it a valuable asset for anyone looking to streamline their writing process.
Learn more
