LERA Reviews

Robin by Atera is an autonomous IT support solution that helps organizations resolve device and cloud-related issues automatically. The system functions as an AI-powered IT agent capable of handling support requests from employees across communication channels such as Slack, Microsoft Teams, email, and service portals. Robin analyzes incoming requests, verifies user identity through integrations with systems like Okta, Azure AD, or Google Workspace, and collects the necessary technical data to diagnose the issue. The platform can perform actions directly on endpoints, including installing applications, restarting devices, managing updates, resolving network issues, and troubleshooting system performance problems. Robin is designed to take full ownership of support incidents, investigating the problem, applying approved fixes, confirming resolution, and closing the ticket. The system continuously learns from previous incidents and outcomes, improving its ability to resolve future issues automatically. Through integrations with IT service management platforms and internal tools, Robin can execute workflows securely across an organization’s technology stack. By automating common IT support tasks, Robin helps reduce ticket backlogs, improve employee productivity, and minimize the need for additional IT staff.

An AI based accessibility tool enables websites to be accessible among people with hearing or vision impairments, motor impaired, color blind, dyslexia, cognitive & learning impairments, seizure & epileptic, ADHD, elderly, and Parkinson. It installs in just 2 minutes. It reduces the risk of time-consuming accessibility lawsuits by improving accessibility compliance for the standards WCAG 2.0, 2.1, 2.2, ADA, Section 508, European EAA EN 301 549, Canada ACA, California Unruh, Israeli Standard 5568, Australian DDA, UK Equality Act, Ontario AODA, Indian RPD Act, GIGW 3.0, France RGAA, German BITV, Brazilian Inclusion law LBI 13.146/2015, Spain UNE 139803:2012, JIS X 8341, Italian Stanca Act, Switzerland DDA & more. It supports GDPR, HIPAA, CCPA, SOC Type 2, ISO 9001:2015, & ISO 27001:2022. It supports 190+ languages. It is a cornerstone of improving web accessibility through its ease of use for companies of all sizes and with the help of paid add-ons like manual accessibility audit, remediation, PDF accessibility remediation, VPAT/ ACR, white label subscription, and live site translation, SkynetAccessibility Scanner, and video subtitle. Top features of the All in One Accessibility: - AI Screen Reader - Accessibility statement - Accessibility interface for UI design fixes - Free Accessibility Statement Generator - Voice Navigation - Talk & Type - Libras (Brazilian Portuguese) Sign Language - Dashboard Automatic accessibility score - AI based Image Alternative Text remediation - AI based Text to Speech Screen Reader - Select Screen Reader Voice - Auto-detect language - Keyboard navigation adjustments - Content, Color, Contrast, Orientation Adjustments - Custom widget color, position, icon size, type - Dedicated support