Kunnect Description

Kunnect offers top-notch hosted call center software designed to streamline your business operations with ease! Recognized as the premier Hosted Call Center Software currently available, Kunnect delivers a cloud-based solution powered by Amazon, addressing all your call center and telecommunications requirements worldwide. The Kunnect XVP - Hosted Call Center Solution features an economical and user-friendly predictive dialer accompanied by CRM scripting, aimed at boosting productivity, lowering operational expenses, and elevating customer satisfaction. This solution is utilized in call centers globally and also empowers remote agents working from home. With Kunnect’s advanced cloud-based predictive dialing, you can achieve structured and automated outbound contact with the right parties, ensuring you uphold your commitments to customers and maintain communication. The software supports both predictive and preview dialing modes, providing flexibility and enhancing productivity, while also offering post-call functionalities such as the ability to print invoices or lead sheets, thereby accommodating various operational needs efficiently. This comprehensive suite not only simplifies call management but also contributes significantly to improving overall service quality.

Kunnect Alternatives
CloudTalk Reviews
CloudTalk
(1680 Ratings)
Are you looking for a smart phone system? CloudTalk.io is a new-generation cloud phone system that can be used by SMEs, startups and online stores. It also works with call centres (sales or customer service) and call centres (sales). You will find 25+ integrations with your favorite CRM, helpdesk, or e-commerce tools like Shopify, Salesforce or Pipedrive at your disposal along with a 5-star customer success team that makes it easy to seamlessly migrate, or set up a new cloud call center from scratch. We are growing rapidly every month and have already established successful partnerships with more than 1000 companies around the world, such as DHL, Yves Rocher, Karcher. CloudTalk offers a 14-day free trial (no credit card details necessary).
Learn more
Squaretalk Reviews
Squaretalk
(192 Ratings)
Communication is made possible by flexibility. Squaretalk connects 100's leading business applications, creating unique hubs for call centers around the world. Built to integrate. Cloud contact center that combines speed, flexibility, and ease of integration. Predictive dialer technology which feeds and improves contact center efficiency. Interact. Interact with leads from any device or app. Automate. Create and deploy custom workflows in an interactive workshop. Remote and physical workplaces. Our vision and culture have always been about flexibility and the ability to work from anywhere. This was proven by the Covid-19 pandemic. It has also shown that even when working remotely, we must ensure that individuals and teams can deploy quickly in a distributed, localized environment.
Learn more
Dialfire Reviews
Dialfire
(22 Ratings)
Dialfire is a powerful, cloud-native platform for inbound and outbound phone campaigns of any size. With Dialfire, users benefit from up to three times more conversations thanks to a state-of-the-art predictive dialer which blends incoming calls, even across different projects, and includes a precise answering machine detection technology. Dialfire emphasizes transparency and gives you full control over your campaigns. Automated workflows ensure efficiency, while real-time, personalisable statistics and reports provide valuable insights into campaign performance and employee productivity. Users can choose proven and pre-built templates and get started within minutes or customize campaigns, reports and statistics to meet their concrete needs or client specifications. Dialfire integrates natively with several CRMs and offers API interfaces to connect seamlessly with any type of external system. Global, redundant servers build a solid infrastructure and a wide range of carriers guarantee excellent voice quality. Make calls directly from your browser, without software installation. Dialfire supports in English, French, German, Spanish and Portuguese - by phone, email chat or online.
Learn more
ConneXio Reviews
ConneXio
(3 Ratings)
The simple, smart, efficient & all-in-one UCaaS, Customer Engagement & Workforce Management Platform. ConneXio Cloud is a full suite of Communication and Workforce Management Tools - AI & Voice Recognition IVRs - Omni-Channel IVRs - Voicemail and Call Menu Builder - VoIP Web-Phones - CRM - UCaaS / CCaaS - Predictive Dialer - BPO & Outsourcing Create the exact solution you need to engage customers at every step of their journey on their preferred channels – anywhere in the world! Provide a white-glove, VIP service so convenient and proactive, your customers will think you can read minds! - Real-time Analytics & Reporting - Custom-Tailored - AI & Machine Learning - Industry-Leading VoIP Network
Learn more

Pricing

Pricing Starts At:
$125 per month

Integrations

No Integrations at this time

Reviews

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Company Details

Company:
Kunnect
Year Founded:
2005
Headquarters:
United States
Website:
www.kunnect.com

Media

Kunnect Screenshot 1
Kunnect Screenshot 1 Kunnect Screenshot 2
Recommended Products
Passwordless Authentication and Passwordless Security Icon
Passwordless Authentication and Passwordless Security

Identity is everything. Protect it with Duo.

It’s no secret — passwords can be a real headache, both for the people who use them and the people who manage them. Over time, we’ve created hundreds of passwords, it’s easy to lose track of them and they’re easily compromised. Fortunately, passwordless authentication is becoming a feasible reality for many businesses. Duo can help you get there.
Get a Free Trial

Product Details

Platforms
Web-Based
Types of Training
Training Docs
In Person
Customer Support
Business Hours
Online Support

Kunnect Features and Options

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR Software

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer Software

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Kunnect Lists

Kunnect User Reviews

Write a Review
  • Previous
  • Next