Kinective Bridge Reviews

Summary: Overall the software works well and does the job. NXTsoft has courteous and professional support. Compared to some other vendors we have dealt with, they are quick to respond and help us with our requests.

Positive: Customer service and support is helpful and timely. Anytime we've had issues we get pretty quick resolution. We also submit mapping updates fairly regularly and support is quick to respond and guide us through the process. The OmniPortal for support is also very organized and straightforward. I like the file sharing ability.

Negative: We have occasional issues when updating fields in Admin Mortgage Loan Connector. Sometimes if we need to make updates to more than one field at a time, we have to compile and exit the database after the first field is updated, then log back in and update the next field, etc. If we don't do it this way the additional field can move or not stick. This issue may have been fixed, we haven't had multiple fields to update for a while.

Summary: Overall Provident Bank has a good working relationship with the OmniConnect team and looking forward to continued successful service.

Positive: As a team member of Provident Bank and a user of the CCMC Connectors for loan exporting services, our team has a good working relationship with the NxtSoft team. When opening new tickets, I receive a communication fairly quick with an assigned heat # and an assigned Client Care Technician. All of which are knowledgeable and patient to assist working on the issues we experience. A pleasure to work with each of the techs.

Negative: Cons relate to timing of how long issues are resolved. Which is twofold in some cases. Follow-up could use some improvement for scheduling future sessions on open issues.

Summary: The API service is fantastic, so the overall experience in using OmniConnect has been really fine. Go for it.

Positive: The whole platform is heavily customisable which is a great value add for any organization.
It is cost effective than most of the other solutions available
10/10 for customer service.

Negative: I don't see any major cons, but the dashboard can be a little bit more simplified. Meaning, it has a lot of complex functions that are sometimes hard to comprehend.

Summary: We don't use this product much anymore. But if was extremely helpful to us while we were in the starting phase.

Positive: Easy to get ahold of someone if there is an issue or we need help.
Great for accounting, we can link all of our banks easily.

Negative: Customer support and the team are great and responsive!

Summary: Allow both merchants and consumers to collect fees on a system with only a few clicks. Overall great experience.

Positive: Super simple, low-code, and uncomplicated. As a result, OmniConnect is the greatest alternative to engage with. At the very least, if you're just getting out of bed. solution.

Negative: There are certain limitations that are difficult to comprehend.

Summary: The integrated feed to SME billing systems has been and will continue to minimize the time to investment while also providing creditors with high-quality data to evaluate risk and give personalized financing choices.

Positive: It's one statement to make you make business integrations easy. It's just another thing entirely to really carry it out in an efficient and dependable way.

Negative: Of course, one might be finicky and request another feature that is on the plan but has not yet been deployed.

Summary: Overall, it is a very pleasant experience from installation to implementation. It almost fulfill needs required by an institution.

Positive: OmniConnect, being a software as a services provides everything what it commits. During the development phase we sent out a large number of tickets, all of which have been thoroughly checked by their team so we always know that they are aware of our problems.

Negative: Nothing to comment upon negatives as I never faced any issues but team needs to work upon down time.

Summary: It was a pleasure to deal with this firm. They help us with our critical business tasks. They also integrate seamlessly with our APIs.

Positive: Any communication I submit receives a reply inside of an hour, and a professional assists me in any imaginable way. They are courteous in their dealings with you, and I am delighted to have come upon such an amazing firm.

Negative: Monetary transparency seems be lacking. The subscription payments are yet unknown, but we enjoy the product and want to use it.

Summary: There isn't anything to dislike about OmniConnect - they offer their core solution well & also saves time and effort which allows us to concentrate more on our core business.

Positive: Integration with OmniConnect's API is quick and easy. We haven't yet encountered any difficulties that have had a significant effect on our company or client base in the periods we have using their accounting API.

Negative: I don't see anything negative so far. Team is amazing.

Summary: Instead of linking to and or have with dozens of banks, OmniConnect does it all for us. This saved us money on hiring many engineers and enabled us to bring our solution to market more quicker and with less risk.

Positive: - Immediate assistance

- Easy to install and maintain

- Excellent developer instructions 

- Reliable API that isolates away the rapidly changing Financial Services APIs

Negative: Cost can be challenging but the support we get it is actually worth it.

Summary: I would suggest OmniConnect to new businesses since it is both cost efficient and user pleasant. OmniConnect is likewise well-known and widely utilized across the world.

Positive: OmniConnect is an excellent option for developing quick decisions in the remote workforce. OmniConnect enables our online client base to have a resolution in timely manner, saving time and resources.

Negative: Nothing I can think of as of now. They are doing an amazing job.

Summary: I sleep well at night knowing that we are in excellent hands and that everyone is working hard to provide a superior product for our consumers.

Positive: Our money-transfer utilization was complicated. The very first "10" we awarded OmniConnect was for responding to their clients' requirements, ideas, and giving a complete answer, and their reaction was excellent.

Negative: Would like to see some enhanced software features.

Summary: Whenever you need to link with many software, this is a nice alternative to save you a huge amount of time.

Positive: OmniConnect has proved crucial in assisting us with large-scale connectivity with third-party payroll system. The OmniConnect's staff has also been dramatically improving and attentive, resulting in a fantastic collaboration!

Negative: Building the connectivity and becoming online took a bit longer than intended at initially, as it would with any new system, and there's really nothing more we could imagine of!

Summary: I've tried Stripe, Braintree, OmniConnect, PayPal, and Square, and OmniConnect is by far the best no doubt.

Positive: A very well API enables smooth integration. Integrations are often completed in less than a day. It is quite easy to configure payment transactions given consumer information.

Negative: I am happy with the product & did not observe anything yet.

Summary: Make sure it fits your requirements, but it probably will. Their sales team will help with the evaluation.

Positive: It is, without a doubt, the easiest and best approach to incorporate transactions into a website. Personalized forms, on the other hand, provide the finest customer experience. There is no need to be sent to a financial institution or anything else.

Negative: Noting much. Support is amazing whenever we need them.