Keeping Description

Keeping allows everyone in your team to receive, respond and assign support emails from their own mailbox. All support emails are organized in a separate section of your mailbox, separated from your normal emails. Assigning requests to specific team members will help you create accountability and distribute the workload. Marking emails as open, closed, or pending will help you to know where they stand. No more requests getting lost in the cracks. You can see your Shopify customer in Keeping without leaving Gmail. Advanced reporting provides you with the data that you need to understand how your team is responding to customers. Track the first response times, the volume of requests and how your team responds.

Pricing

Pricing Starts At:
$8 per user per month
Free Trial:
Yes

Integrations

Reviews

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Company Details

Company:
Keeping
Year Founded:
2019
Headquarters:
Brookyn, NY
Website:
www.keeping.com
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Training Videos
Customer Support
Online Support

Keeping Features and Options

Email Management Software

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Keeping Lists

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