Kasisto KAI Integrations

Genesys Cloud CX, a cloud-based solution for contact centers, is designed to deliver exceptional experiences to customers across multiple communication channels. It integrates voice, email, chat, social media and messaging platforms in a unified interface. The platform uses advanced AI and analytics in order to provide real-time insight, automate routine task and personalize interactions. This ensures efficient and effective customer engagement. Businesses can optimize staffing, performance and service standards with its robust workforce management tool. Genesys Cloud CX was designed for easy deployment and adaptability. It is an ideal solution for all organizations looking to improve their customer service capabilities.

Freshcaller is an affordable cloud-based software that allows businesses to connect with their customers. Freshcaller offers phone numbers in over 90 countries and allows customers to set up a contact center with just a few simple steps. Freshcaller integrates seamlessly with several CRM and Helpdesk software, allowing sales and support teams the ability to work together. Admins can gain real-time insight into the customer experience and agent productivity with powerful reporting and analytics. Agents can receive calls on their desktops or laptops (both Android and iOS), creating a fully connected but remote contact center. Admins have the option to add agent licenses, buy additional numbers, add credit for phone calls, and upgrade their pricing plan. Freshcaller is an extremely modern and reliable phone service that is trusted by more than 7000 customers worldwide.

With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale. Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible. THE INFOBIP ADVANTAGE (1) Personalized omnichannel customer connections Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps. (2) Global reach, local presence Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices. (3) Full stack customer engagement Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.

Avaya Cloud Office from RingCentral is a cloud-based phone system that works wherever and whenever you need it. Everything you need will be at your fingertips, no matter where you are. It simplifies the way your company communicates. No matter where your employees may be, you can call, chat, meet, or collaborate. File sharing, task management and virtual team rooms help you stay on track and on time. To create a truly cloud-unified communications experience, you can combine 100+ business integrations like Salesforce and Google Drive. Avaya Cloud Office offers your customers and employees the features and options they want in one app.

LiveBank is a fintech solution that helps financial institutions bridge the gap between self-care ebanking that is cost-effective and branches that are rich with advice and high in conversion rates. A omnichannel platform that allows instant, secure communication via chat, video and social media. This helps to optimize remote advisory processes. You can create your own unique experience with omnichannel by combining communication, routing and recording, as well as collaboration, communication and routing. Banks can engage with customers via this virtual branch. It offers dynamic offers and real-time online assistance through Video & Voice calls, Co-Browsing and Screen-Sharing. Secure File Exchanging is also available. Digital Document Signature, Digital Onboarding (eKYC), and Biometrics are just a few of the many features. This is the first platform with built-in support for a bank's sales and operational processes, including cross-selling/up-selling through the presentation of personalized offers.

Financial Institutions are changing their bank operating models to be customer-first. Fintechs and developers are looking for new ways to get to market. Open banking platforms use APIs that allow different solutions and products to work together in new ways. Financial institutions are more flexible, competitive, and can grow by having a single, scalable portal. You can customize the services you offer to your customers and use the latest technology available in digital experiences. Access Finastra's wide range of banking solutions, including payments, lending, corporate banking, and Treasury & Capital Markets. Prepare for the future and be ready today. Are you a developer, fintech or financial institution looking to disrupt the market. Are you a financial institution looking for new innovations for clients? To integrate your existing apps or develop new apps, you can access APIs from Finastra's core system.

NCR can reintegrate your technology to make your branches more efficient, your apps more popular, and your platform API-first. This will allow you to innovate quickly. Customers want to be able to bank after-hours. You want to lower the cost of service. Digital can help you do this. We connect all your technology so that your customers have the best experience no matter where they are. Your staff will also benefit. Your staff will also find it easier. You'll be a pioneer in the digital revolution with our software, hardware, and services. Your customers and members will love it, whether you're in retail or business banking. It will also show in your revenue. Can customers and members communicate with teller via video? Can you extend hours without increasing staff or costs? Your tech can help you compete with big banks, no matter how large they are. You can transform with NCR if you want.

People expect businesses to communicate digitally in their personal lives. You should be able to meet their needs at the point they need you and provide support in the channels they prefer to keep them coming back. You can quickly see what customers are thinking and provide context to help you understand their needs. Customers don't want help from someone who has to jump through hoops. With intelligent virtual assistants and knowledgeable live agents, customers can be assisted in a more intuitive way. Reduce unnecessary repetition by customer and agent and eliminate ambiguity through CoBrowsing.