Kapture CX Integrations

Your business is your best asset. You have the ability. We have the right way. All the features you need for ecommerce and point-of-sale to help you start, grow, and manage your business. Our free tools will help you to find a business name, purchase a domain, and build a brand. You can sell products to anyone and everywhere with one platform: online with your ecommerce store and online marketplaces and social media. In-person with point-of-sale. Built-in tools make it easy to create, execute, analyze, and report on campaigns on Facebook or Google. You can manage all your orders, shipping, payments, and other details from one dashboard. Get the information you need to grow your business. Shopify integrates with over 3200 apps, allowing you to add functionality and features to your business.

X, formerly known as Twitter, is one of the largest social networks in the world. Follow your interests. Listen to what people are saying. Join the conversation. Watch what's happening around the world. Conversation is the key to real change. Here, your voice matters. Come as you are, and together we will do what is right (not easy) to serve public conversation.

Facebook is the largest social network in the world. We create technologies that allow people to connect with their family and friends, find new communities, and grow their businesses. We are inspired by the way people support each other in times of crisis, whether it's fundraising or offering life-saving assistance via a Facebook post. The Facebook app allows you to connect with family, friends, and other people who share your interests. You can connect with your family and friends, as well as discover new ones, with features such as Watch, Marketplace and Groups.

Unlock the best features with call center software. A call center software can help you run your business more efficiently and effectively. You can choose from a variety of dialing modes, including progressive, predictive, manual and preview. Reports based on attendance, performance, call logs and analytical reporting. Allocation of calls according to the availability of agents, agent category, agent skill, and other parameters. Integration of the call option with the internal CRM and the click-to dial button on the website. The dialer of call center software has an excellent feature that allows for an automated callback in the event an agent misses a call. SanCCS cloud-based call center solutions let you handle interactions with your customers across multiple channels, such as Facebook, Viber and WhatsApp.

EasyGoIVR unlocks enhanced communication capabilities. This cloud-based IVR streamlines call management and boosts efficiency. It also improves customer satisfaction. EasyGoIVR revolutionizes the call center experience with features such as automatic call routing, real time monitoring, and personalized greetings. Calls can be directed to the correct department, ensuring quick resolutions and increased customer satisfaction. Access detailed profiles of customers containing contact details, communication histories, purchase records, preferences, etc. Store and manage detailed information about quotations, including pricing, services, terms and conditions and relevant attachments. Track and manage documents, including visa applications, bank documents and medical certificates. Integrate seamlessly with powerful tools like WhatsApp, bulk SMS and email to communicate with customers efficiently and effectively.

SAP solutions go beyond traditional CRM software. They provide core CRM functionality as well as in-memory technology, Big Data insights, and in-memory technology to enable you to drive contextual, personalized customer engagement across all channels and business lines. You can access the social and customer insights you need to make a difference in every deal, from anywhere. Every customer will feel like they are your only customer by providing personalized, contextual customer experiences across all channels. Our solutions for mobile, social and e-commerce offer a personalized digital shopping experience. Your service reps will have the visibility and real-time tools to solve customer problems and win loyalty.