Kapture CX Integrations

Facebook stands as the biggest social networking platform globally. We develop technologies that enable individuals to engage with their friends and family, discover communities, and expand their businesses. Inspired by the remarkable ways in which people support one another during challenging times, we see examples ranging from fundraising efforts to lifesaving assistance shared in posts or through blood donation sign-ups. The Facebook app simplifies the process of connecting with loved ones and finding new acquaintances, thanks to features such as Groups, Watch, and Marketplace that cater to shared interests. These tools not only foster personal connections but also create opportunities for communal growth and support.

Establish your enterprise today. Your determination drives you forward, and our comprehensive platform guides you on your journey. We provide all the essential ecommerce and point of sale tools necessary to launch, manage, and expand your business effectively. Start by selecting a unique business name, secure a domain, and build your brand effortlessly using our complimentary resources. Utilize our unified platform to reach customers everywhere—whether through your online store, various marketplaces, social media, or directly in-person with point of sale solutions. Simplify your marketing efforts with integrated tools that facilitate the creation, execution, and analysis of campaigns across platforms like Facebook and Google. Stay organized by utilizing a singular dashboard to oversee orders, shipping, and payments from any location. Acquire valuable insights and knowledge that will empower your growth. Enhance your business's capabilities by integrating over 3,200 applications that seamlessly connect with Shopify, ensuring you have everything you need to succeed. With such extensive resources at your disposal, your business will thrive in any environment.

X, which was previously called Twitter, ranks among the largest social networking platforms globally. Connect with your passions and discover the discussions that matter to you. Engage with the ongoing dialogue and stay updated on current events around the globe. We hold the belief that meaningful transformation begins with open conversations. Your thoughts are significant here; you are welcomed just as you are. Together, we can take the necessary steps to uphold the integrity of public discourse, prioritizing what is right over what may be convenient. Join us and make your voice heard in this vibrant community.

Experience outstanding capabilities with top-tier call center software designed to enhance your business operations. The right calling platform can boost efficiency while offering advanced functionalities. Enjoy a range of dialing options, such as progressive, predictive, manual, and preview modes. Benefit from detailed reports that track performance, attendance, call logs, and provide comprehensive analytical insights. Calls can be allocated based on various factors, including agent availability, category, skill set, and additional parameters. The integration of a click-to-call feature on your website and internal CRM streamlines the calling process. Additionally, the dialer includes a remarkable automated callback feature for instances when an agent is unable to answer a call. SanCCS cloud call center solutions empower you to manage customer interactions across diverse channels, including Facebook, Viber, WhatsApp, and Twitter, facilitating smooth transitions for customers as they navigate between different platforms. With these tools at your disposal, your call center can significantly enhance customer satisfaction and operational efficiency.

Experience superior communication with EasyGoIVR, a cloud-driven IVR solution that simplifies call handling, enhances operational efficiency, and elevates customer satisfaction levels. Featuring automatic call distribution, live monitoring, and tailored greetings, EasyGoIVR transforms the landscape of your call center operations. Effortlessly route calls to the right department for quick resolutions, ensuring that customer satisfaction remains high. Gain access to comprehensive customer profiles that include their contact details, interaction history, purchase information, and preferences, all in one place. Additionally, manage detailed quotations that encompass pricing, services, terms, and necessary attachments with ease. You can also keep track of various document statuses, from medical certificates to visa and banking documents, all within the system. Furthermore, EasyGoIVR integrates smoothly with powerful platforms like WhatsApp, bulk SMS, and email, facilitating effective communication with your clientele. With these features, your business is well-equipped to enhance its customer interaction and streamline operations further.

SAP solutions extend far beyond the capabilities of conventional CRM systems. They incorporate advanced in-memory technology and Big Data analytics, enabling you to facilitate real-time, contextual, and personalized engagement with customers across various channels and business sectors. Gain profound insights into customer behavior and social trends to enhance your impact on every transaction, regardless of location. Ensure that each customer feels uniquely valued by delivering tailored experiences across all platforms. Our solutions also enhance the digital shopping experience, creating seamless interactions through mobile, social, and e-commerce channels. Equip your service representatives with the necessary visibility into customer needs and immediate problem-solving tools to foster loyalty and optimize costs effectively. This comprehensive approach not only strengthens customer relationships but also drives significant business growth.

Adaptive is a sophisticated data security solution aimed at safeguarding sensitive information from being exposed to both human and automated entities. It boasts a secure control plane that allows for data protection and access, utilizing an agentless framework that eliminates the need for network reconfiguration and can be implemented in either cloud environments or on-premises settings. This platform empowers organizations to grant privileged access to data resources without the necessity of sharing actual credentials, thereby bolstering their security measures. Additionally, it offers just-in-time access to a variety of data sources such as databases, cloud infrastructure, data warehouses, and web services. Furthermore, Adaptive streamlines non-human data interactions by linking third-party tools or ETL pipelines through a centralized interface, ensuring that data source credentials remain confidential. To reduce the risk of data exposure, the platform incorporates data masking and tokenization for users without privileged access, all while maintaining existing access workflows. Moreover, it ensures thorough audibility through identity-based audit trails that encompass all resources, allowing organizations to monitor and track access effectively. In this way, Adaptive establishes a robust framework for data security and management in modern digital ecosystems.