Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
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Robin by Atera is an autonomous IT support solution that helps organizations resolve device and cloud-related issues automatically. The system functions as an AI-powered IT agent capable of handling support requests from employees across communication channels such as Slack, Microsoft Teams, email, and service portals. Robin analyzes incoming requests, verifies user identity through integrations with systems like Okta, Azure AD, or Google Workspace, and collects the necessary technical data to diagnose the issue. The platform can perform actions directly on endpoints, including installing applications, restarting devices, managing updates, resolving network issues, and troubleshooting system performance problems. Robin is designed to take full ownership of support incidents, investigating the problem, applying approved fixes, confirming resolution, and closing the ticket. The system continuously learns from previous incidents and outcomes, improving its ability to resolve future issues automatically. Through integrations with IT service management platforms and internal tools, Robin can execute workflows securely across an organization’s technology stack. By automating common IT support tasks, Robin helps reduce ticket backlogs, improve employee productivity, and minimize the need for additional IT staff.
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Gemini Code Assist
Enhance the speed and efficiency of software development and delivery by leveraging generative AI support, all while ensuring robust enterprise security and privacy safeguards.
Gemini Code Assist streamlines your coding process by completing your code as you type and can generate entire code blocks or functions upon request. This powerful code assistance tool is compatible with a variety of popular integrated development environments (IDEs) like Visual Studio Code and JetBrains IDEs (including IntelliJ, PyCharm, GoLand, and WebStorm), as well as Cloud Workstations and Cloud Shell Editor, supporting over 20 programming languages such as Java, JavaScript, Python, C, C++, Go, PHP, and SQL.
Utilizing a natural language chat interface, you can easily interact with Gemini Code Assist to obtain solutions to your coding queries or gain insights into coding best practices, with chat functionality accessible across all supported IDEs.
Organizations have the flexibility to tailor Gemini Code Assist by integrating their private codebases and knowledge repositories, enabling the tool to provide more personalized assistance that aligns with specific enterprise needs.
Furthermore, Gemini Code Assist has the capability to facilitate extensive modifications across entire codebases, thereby optimizing the development workflow significantly. This adaptability not only boosts productivity but also empowers teams to innovate more rapidly in a secure environment.
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GitHub Copilot
GitHub Copilot is an AI-driven coding assistant that helps developers code, collaborate, and ship software more efficiently. It integrates natively with IDEs, GitHub repositories, command-line tools, and project workflows. Copilot supports a wide range of programming languages and platforms, making it adaptable to diverse development environments. Developers can choose from multiple AI models to balance performance, accuracy, and cost. The editor experience includes intelligent code completion, explanations, refactoring suggestions, and agent mode for deeper automation. Copilot can be assigned issues to autonomously generate code and pull requests in the background. Terminal integration allows developers to execute complex workflows using natural language commands. For teams, Copilot can be customized with shared organizational knowledge and documentation. Enterprise controls provide governance, audit logs, and secure integrations. Overall, GitHub Copilot acts as a productivity multiplier across the entire software development lifecycle.
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