
SmartDraw makes professional drawings and diagrams accessible to everyone. Non-technical users can quickly create floor plans, while professionals get the precision and scale they require. With industry-leading floor planning tools and an intuitive interface for traditional diagramming like flowcharts and organizational charts, SmartDraw delivers enterprise-ready power without unnecessary complexity.
Key features:
- Large collection of symbols and templates
- Ability to create custom shapes
- Import PDFs, images, Google Maps, Visio files, Visio stencils
- Draw to any scale
- Enrich drawings with data
- Generate manifest and bills of materials
- Generate diagrams from data automatically like org charts, AWS, Azure, PI Boards, and more
- Use natural language text prompts to generate diagrams with AI
- Save files directly to OneDrive, SharePoint, or Google Drive, or other preferred provider
- Integrations with the Microsoft and Google enterprise stack plus Confluence and Jira
SmartDraw supports a wide range of industries and real-world use cases, helping teams plan, document, and communicate more effectively. Construction professionals use it to create scaled floor plans, site layouts, and electrical and plumbing drawings. Fire departments rely on it for fire pre-planning and incident documentation, while police departments use it for accident reconstruction and crime scene diagrams. IT teams build network diagrams and cloud architectures, HR leaders create organizational charts, and product managers map out processes and workflows. From physical layouts to business processes, SmartDraw provides a single platform that adapts to the needs of each role and industry.
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Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.
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Jira
Jira is a project management tool that allows you to plan and track the work of your entire team.
Atlassian's Jira is the #1 tool for software development teams to plan and build great products. Jira is trusted by thousands of teams. It offers a range of tools to help plan, track, and release world-class software. It also allows you to capture and organize issues, assign work, and follow team activity. It integrates with leading developer software for end-toend traceability. Jira can help you break down big ideas into manageable steps, whether they are small projects or large cross-functional programs. Organize your work, create milestones and dependencies, and more. Linking work to goals allows everyone to see how their work contributes towards company objectives, and to stay aligned with what's important. Your next step, suggested by AI. Atlassian Intelligence automatically suggests tasks to help you get your big ideas done.
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Tempo Custom Charts for Confluence
Custom Charts for Confluence seamlessly integrates with Jira, enabling teams to create and share tailored charts, graphs, and reports on Confluence pages without the need for coding. Users can effortlessly replicate any report from Jira directly within a Confluence page, establishing a comprehensive data hub where any changes to the original data automatically update the linked report. The tool provides a variety of chart templates and sample Jira reports to facilitate quick setup, offering various types such as bar, pie, area, line, and both 1D and 2D Gantt charts. Reports can be easily shared with clients via the JSM portal and the Confluence Knowledge Base, while User Impersonation allows stakeholders to access Jira data without requiring an Atlassian license. This tool also allows teams to visualize the time spent by each assignee on tasks, sprints, and epics, helping to monitor productivity and identify obstacles. Additionally, it supports data from third-party applications, provides JSM request types, features dark mode, and includes a rich text editor for enhanced usability. Custom Charts is an integral part of Tempo's Strategic Portfolio Management (SPM) suite, which also includes products like Tempo Structure PPM, Timesheets, Capacity Planner, and Financial Manager, enhancing overall project management and reporting capabilities.
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