Jestor Reviews

Summary: In conclusion, while I wanted to give Jestor the benefit of the doubt as a burgeoning startup, the platform currently doesn’t meet the needs of my company. Without significant improvements in functionality, reliability, and customer service, I cannot recommend Jestor to others looking for an effective project management solution.

Positive: The idea of having a platform where you can create almost everything, but was just that, an idea, need a lot more development.

Negative: When I first explored Jestor as an alternative to well-known project management tools like Notion, Airtable, and ClickUp, I was hopeful. Unfortunately, my experience has been less than satisfactory, and here’s why.

Starting with Jestor’s platform, it felt underdeveloped compared to the tools I'm accustomed to. One of the main issues I encountered was the limit on "actions". As someone who develops enterprise software, this restriction seemed counterproductive and frustrating. It’s hard to get much done when you’re constantly worrying about those limitations, and you have to always think about workarounds who are far away from "no code".

I also found that while Jestor is marketed as a "no code" solution, some features still require a technical understanding that goes beyond what is typically expected from such a tool. This was misleading and diminished the user-friendly aspect they promise.

Integrations, which are crucial for streamlining processes and improving efficiency, seemed to be in their early stages. This limited functionality was a significant drawback since we couldn’t connect Jestor seamlessly with other tools we use like Asana.

When it came to implementing Jestor within my company, the response was lukewarm. My colleagues were hesitant to switch from their familiar systems to a new tool that didn’t meet their needs or expectations.

The tipping point for me, however, was the customer support—or lack thereof. After agreeing to a meeting I didn’t request, I was left waiting in front of a Zoom call for 30 minutes with no show from their team. Following up got me nowhere; they promised to look into it but then went silent. This lack of communication and support is not only unprofessional but also disrespectful of my time.

They didn't even give advance notice or apologize properly; they simply sent a message saying, and I quote verbatim:

"Sorry for the late reply. I was in a meeting that took a lot longer than I expected. Can we reschedule our meeting for tomorrow at 11 AM or 5 PM Brazilian time?"

What does this message even mean? You apologize for a late response, not for leaving me hanging for half an hour, and you ask me to move my entire schedule again because you had a more important meeting that was delayed? What would have happened if the next day another more important meeting than mine happened?