Ivanti ITSM Integrations

Ivanti Autonomous Endpoint Management is an endpoint management platform that combines AI, automation, asset intelligence, and security capabilities to streamline IT operations and improve endpoint reliability. Built on the Ivanti Neurons platform, it provides continuously updated visibility into managed, unmanaged, and shadow IT assets across an organization's environment. Device inventory and software estate management tools track endpoint configurations, ownership, installed applications, software versions, usage, and security exposures. The platform supports multi-OS endpoint management, device enrollment, operating system provisioning, application deployment, and employee self-service. Risk-based patch management helps organizations prioritize vulnerabilities, automate patch deployment, verify remediation, and maintain continuous compliance. Autonomous remediation capabilities use bots and automated actions to diagnose endpoint issues, apply fixes, and prevent recurring problems without requiring manual intervention for every incident. IT teams can also perform remote support, execute scripts, reboot devices, and apply bulk actions across groups of endpoints. Digital experience monitoring and endpoint analytics provide insights into device health, employee experience, performance issues, and operational trends. Ivanti combines these capabilities with governed AI, policy enforcement, secure access controls, and coordinated IT and security workflows to help organizations reduce risk, improve service delivery, and manage endpoints more efficiently.

Ivanti Connect Secure delivers enterprise-grade remote access and zero trust connectivity through a single unified client, eliminating the need to manage separate VPN and LAN access tools. IT and security teams gain centralized policy enforcement with real-time device and identity verification at every access request, reducing the risk of unauthorized access and lateral movement across the network. Adaptive multi-factor authentication supports biometrics, hardware tokens, FIDO2 passwordless authentication passkeys, time-based one-time passcodes, and integration with leading identity providers including Okta, Azure AD, and Google. Endpoint compliance checks assess device posture before granting access, with automatic quarantine and remediation for non-compliant devices. Deployed on hardware, virtual, or cloud appliances, including VMware, Azure, AWS, and GCP, ICS scales from 250 to 45,000 concurrent users. NIST Federal Information Processing Standards certification and integrated web application firewall protection help ensure organizations meet stringent compliance requirements while maintaining high performance across distributed, hybrid environments.

Ivanti delivers a suite of integrated IT management products that help organizations automate workflows, enhance security, and improve employee satisfaction. Their Unified Endpoint Management platform offers centralized, easy-to-use controls to manage devices and ensure consistent policy enforcement across any location. Enterprise Service Management provides deeper visibility into IT processes, helping reduce disruptions and increase efficiency. Ivanti’s network security solutions enable secure access from anywhere, while their exposure management tools help identify and prioritize cybersecurity risks. Serving more than 34,000 global customers like GNC Holdings and Weber, Ivanti is committed to supporting modern, flexible workforces. The company also conducts original research on IT trends, cybersecurity, and digital employee experience to guide innovation. Ivanti’s customer advocacy programs highlight the value of strong partnerships and dedicated support. Their offerings empower businesses to manage technology proactively and securely at scale.