Inspire Software Reviews

Summary: Most leadership within my organization are not enamored with the concept of peers grading peers, but I can see the overall big picture. Inspire is one of the systems that you learn and continue to learn from, never wanting to turn away from it, as it represents cutting-edge technology, and the support received from Inspire is truly unmatched. I frequently share this sentiment with Nicole, Kyle, and Haleigh. Thank you for providing a consistently positive and defining experience in each encounter, Nicole!

Positive: I love how objective goals are broken down into key results whose progress can be modified and updated throughout the Performance Cycle. You can use the progress report as a check off list to ensure all basis are covered and there is no reason we should not accomplish all team or individual goals!

Negative: I regret we did not turn on objectives sooner! Most leadership within my org do not love the idea of peers grading peers, but I can see the overall big picture.

Summary: Overall, I find Inspire Software easy to use, both as an employee who uses it to manage my own performance and as a manager tracking conversations, goals and performance for six direct reports. I've also found the team at Inspire to be helpful, from providing training for our staff during key moments of the year to being responsive when questions arise.

Positive: Inspire Software has made it much easier for keeping up with the conversations and actions items from my regular 1-1 meetings. I also like that my team and I can jointly create agendas for these meetings and can advance plan by putting things on the agenda weeks in advance. As someone who likes to check things off lists and chart progress, checking in on goals and seeing the percentages toward my goals is motivating. It has also been fun to explore the built-in AI features.

Negative: I haven't run into any issues using Inspire Software. In the last year, my HR team had asked me to provide do a live demo using the software. As part of the session, I had planned to provide feedback on wishing I could add to 1-1 agenda farther in advance than the 1-2 weeks that were available. Before I could provide that suggestion, I realized they had already updated the system to make this possible, which was exciting.

Summary: The team at Inspire has truly exceeded our expectations with their performance management software. They have worked tirelessly with our company to customize the software to meet our specific needs. This dedication to tailoring their product is a testament to their commitment to customer satisfaction.

The Inspire team responds to our requests remarkably quickly, ensuring that any issues or queries are addressed promptly. Their recommendations are always thoughtful and well-considered, demonstrating a deep understanding of our requirements and goals. Furthermore, they are incredibly helpful in administering the system, making the entire process seamless and efficient.

One of the standout qualities of Inspire's service is its unparalleled openness to changes and updates. They regularly seek feedback from us, and their responsiveness to our suggestions is commendable. Every update they implement reflects their genuine effort to enhance the software to better serve our needs.

We are particularly grateful to Nicole and Chris, exceptional advocates for HMA. Their proactive approach and dedication have ensured that our goals and strategy are consistently aligned across the organization. Their support has been instrumental in leveraging the software's full potential.

Inspire's performance management software, coupled with their outstanding team, has significantly contributed to our company's success. We highly recommend their services to organizations seeking a reliable and adaptable performance management solution.

Positive: -Expertise in performance management best practices
-Genuine people working to help us ensure that the performance management process is right for our company

Negative: -I'd like to see a compensation module
-I'd like to see more robust talent assessment and succession capabilities

Summary: Overall, Inspire Software has been valuable in helping our engineering team align its goals with the broader Corporate Strategy and stay focused on delivering projects on time. It has also enabled us to deprioritize initiatives that contribute less to our top-line growth.

Positive: -Inspire software helps in tracking continuous, steady and committed progress
-It automates collaboration and ownership in the team

Negative: -UI/UX has room for further improvement.
-High-risk OKRs with little or no progress should be prioritized at the top of the objectives list