Inspire Software Reviews

Summary: Overall, Inspire has helped us strengthen performance management by giving structure to our goal-setting process and by creating more transparency across the organization. Employees feel more engaged because expectations are clearer, and managers appreciate having an ongoing framework for feedback and recognition. While we had to put in effort during implementation, the support team made a big difference and continues to be responsive whenever we need them. For HR teams looking to bring structure and alignment without losing flexibility, Inspire is a solid choice.

Positive: Inspire has brought a noticeable improvement to how we manage performance and OKRs. One of the biggest changes for us is the way individual objectives now are been documented separately along with the company priorities & team OKRs. The dashboards and the strategy narrative give leaders a clear view of progress, while managers are better equipped to guide performance conversations with their teams.

The integration with Jira has been particularly valuable, as it links day-to-day tasks with OKRs and ensures progress is reflected automatically without extra effort. I also find the 1:1 feedback capture very useful — it means that during appraisal discussions, we can look back at actual conversations and feedback instead of relying on memory. The goal-setting process itself feels easier and more structured, with SMART goals built into regular workflows rather than treated as an annual exercise.

I also want to highlight the support team, and especially Soujanya, who has been extremely patient and thorough throughout setup. Having reliable guidance not just during rollout but even beyond made the transition & adoption much smoother for us.

Negative: The initial learning curve is real, especially for teams not used to structured OKRs or Performance Management tool. Some advanced features still need admin support to set up properly.

Summary: If you’re looking for a performance and recognition platform with strong support and a team that listens to its users, Inspire is worth considering.

Positive: * Excellent customer support. Nicole, Kyle, and Haley are responsive, easy to work with, and genuinely helpful. They take time to understand our questions and help us work through complex issues.
* Customizable performance and recognition tools. We’ve been able to tailor the platform to fit our team’s needs, which has made it more effective.
* They listen to feedback. We’ve seen product updates based on our input, which shows they’re committed to improving the user experience.
* Auto-save is coming soon. This will be a helpful addition to the review process.

Negative: * Team goal setting is still a bit complicated. It takes some effort to manage and align goals across teams, but Inspire is actively working on making this easier.
* Cascading goals is getting better. They’re adding functionality to help cascade goals more smoothly, which should improve usability.

Summary: The Inspire system is highly customizable and transparent. Its methodologies encourage participants to think critically, and the coaching, delivered from a true leadership perspective, helps leaders evolve and thrive. The platform seamlessly integrates goals and OKRs with continuous performance management, ensuring teams remain focused on key objectives throughout the year while recognizing and celebrating achievements.

I particularly appreciate the following features:

* OKR and SMART goal-setting development
* Comprehensive reporting and data tracking
* Goal-focused conversations and execution
* Timelines and reminders
* Vertical and horizontal goal alignment

These features are critical for achieving seamless goal alignment and clarity across teams, helping to prioritize what truly matters. Inspire simplifies goal tracking, drives focus on key objectives, and ensures every effort leads to meaningful results.

From a business perspective, Inspire aims to be the best AI-powered holistic OKR solution. The feature is exceptionally helpful and user-friendly. Their pricing is competitive, starting from $10 per employee per month, and they offer both a free demo and a free trial.

Finally, the staff at Inspire are incredibly supportive, making you feel like family.

Positive: Inspire is a platform that significantly contributes to individual, team, and organizational success.

Negative: I wish the hard coded areas were more customizable.

Summary: Inspire Software is the best tool for maintaining our objectives and key results in a systematic way.
User friendly tool where you can learn and apply them for a better experience

Positive: User friendly
Helps to list out the objectives and key results in a systematic way.
Provides learning course to get trained on the software and use it in a better way.

Negative: Sometimes the login page has issue and takes longer time to login into software.

Summary: Most leadership within my organization are not enamored with the concept of peers grading peers, but I can see the overall big picture. Inspire is one of the systems that you learn and continue to learn from, never wanting to turn away from it, as it represents cutting-edge technology, and the support received from Inspire is truly unmatched. I frequently share this sentiment with Nicole, Kyle, and Haleigh. Thank you for providing a consistently positive and defining experience in each encounter, Nicole!

Positive: I love how objective goals are broken down into key results whose progress can be modified and updated throughout the Performance Cycle. You can use the progress report as a check off list to ensure all basis are covered and there is no reason we should not accomplish all team or individual goals!

Negative: I regret we did not turn on objectives sooner! Most leadership within my org do not love the idea of peers grading peers, but I can see the overall big picture.

Summary: Overall, I find Inspire Software easy to use, both as an employee who uses it to manage my own performance and as a manager tracking conversations, goals and performance for six direct reports. I've also found the team at Inspire to be helpful, from providing training for our staff during key moments of the year to being responsive when questions arise.

Positive: Inspire Software has made it much easier for keeping up with the conversations and actions items from my regular 1-1 meetings. I also like that my team and I can jointly create agendas for these meetings and can advance plan by putting things on the agenda weeks in advance. As someone who likes to check things off lists and chart progress, checking in on goals and seeing the percentages toward my goals is motivating. It has also been fun to explore the built-in AI features.

Negative: I haven't run into any issues using Inspire Software. In the last year, my HR team had asked me to provide do a live demo using the software. As part of the session, I had planned to provide feedback on wishing I could add to 1-1 agenda farther in advance than the 1-2 weeks that were available. Before I could provide that suggestion, I realized they had already updated the system to make this possible, which was exciting.

Summary: The team at Inspire has truly exceeded our expectations with their performance management software. They have worked tirelessly with our company to customize the software to meet our specific needs. This dedication to tailoring their product is a testament to their commitment to customer satisfaction.

The Inspire team responds to our requests remarkably quickly, ensuring that any issues or queries are addressed promptly. Their recommendations are always thoughtful and well-considered, demonstrating a deep understanding of our requirements and goals. Furthermore, they are incredibly helpful in administering the system, making the entire process seamless and efficient.

One of the standout qualities of Inspire's service is its unparalleled openness to changes and updates. They regularly seek feedback from us, and their responsiveness to our suggestions is commendable. Every update they implement reflects their genuine effort to enhance the software to better serve our needs.

We are particularly grateful to Nicole and Chris, exceptional advocates for HMA. Their proactive approach and dedication have ensured that our goals and strategy are consistently aligned across the organization. Their support has been instrumental in leveraging the software's full potential.

Inspire's performance management software, coupled with their outstanding team, has significantly contributed to our company's success. We highly recommend their services to organizations seeking a reliable and adaptable performance management solution.

Positive: -Expertise in performance management best practices
-Genuine people working to help us ensure that the performance management process is right for our company

Negative: -I'd like to see a compensation module
-I'd like to see more robust talent assessment and succession capabilities

Summary: Overall, it has been beneficial to manage our OKRs. It helps to have visuals, dashboards, and reports. We continue to expand our knowledge and use, as these grow and develop the tool will become even more impactful.

Positive: It is nice to have a tool that can organize our OKRs, the progress, owners, and actions. Before we were managing in Excel and in different formats. The Help feature is excellent. It has helped us stay more focused and intentional with our OKRs.

Negative: There is a bit of a learning curve, and it is not always intuitive. It would be helpful to have more ease to add links to additional information supporting the OKR.

Summary: Overall, Inspire Software has been valuable in helping our engineering team align its goals with the broader Corporate Strategy and stay focused on delivering projects on time. It has also enabled us to deprioritize initiatives that contribute less to our top-line growth.

Positive: -Inspire software helps in tracking continuous, steady and committed progress
-It automates collaboration and ownership in the team

Negative: -UI/UX has room for further improvement.
-High-risk OKRs with little or no progress should be prioritized at the top of the objectives list