Infor Interaction Advisor Description
Infor Interaction Advisor is an application designed for real-time decision-making that determines the most suitable and impactful marketing campaign to display at any customer interaction point. By utilizing this user-friendly tool, businesses can enhance their customer experience management strategies with messages and offers that resonate most effectively with their audience. The self-learning nature of this marketing campaign management software allows it to recommend the ideal campaign tailored to the customer, addressing aspects such as next best actions, cross-selling opportunities, and retention strategies. Through its ability to dynamically profile customers and make rapid assessments regarding qualifications and governance, the platform guarantees that marketing efforts are not only relevant but also personalized, ensuring customers receive the most appropriate campaigns to meet their needs. This innovative approach to marketing significantly increases the likelihood of successful customer engagement and satisfaction.
Infor Interaction Advisor Alternatives
Quant
Cloud solution to manage retail spaces, product categories and planograms. Smart automatic generation of planograms based on sales is possible. This allows for the maintenance of planograms in a current state even in large sales networks with many stores. Quant is a complete solution for Space Planning and Category Management, planograms and ranging, shelf labels and POS printing, communication and in-store marketing. Quant Cloud offers all the benefits of cloud computing. You can work remotely on the same projects with your colleagues around the globe and access the same database from different computers. There is no need to create complex infrastructures or overload your IT department. Our consultants are always available to assist you. We train your users, and assist with data integration so Quant can go live in less than 12 week.
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SMS Storetraffic
Smart, efficient, anonymous People Counters & Analytics to the real world.
Our solution allows for easy deployment, capture, analysis, and reporting of the number people who enter a physical place. Optionally, we can also capture and report occupancy in real time.
We assist Retailers, Universities, Casinos, Places of Worship, Office Buildings, and other industries in analyzing and taking action on their people traffic trends.
We offer a special package for retailers to measure performance on traffic, including conversion rate and service levels. Our direct integrations make it easy to combine POS data with staff data. The Retail Equation simulator lets users run simulations to improve sales. It can also be used as a learning tool to understand how traffic, staffing, conversion rates, and quality service relate.
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Competera
Competera elevates retailers’ profitability and fosters customer loyalty by utilizing AI to establish optimal, customer-centric pricing in real time. Our integrated platform combines both Competitive Data and the Pricing Platform to meet all your pricing needs seamlessly.
• Competitive Data supplies high-quality, real-time market intelligence with a 98% Service Level Agreement (SLA), granting a full 360-degree view of the market. This enables retailers to detect market trends and fine-tune their pricing strategies confidently.
• Pricing Platform employs Contextual AI alongside more than 20 demand drivers to offer real-time pricing optimization across your entire product range and sales channels. This allows retailers to make data-driven decisions with 95% accuracy, boost basket values, and realize up to a 6% increase in gross margin.
Our platform significantly decreases the workload of pricing teams by up to 70%, allowing your team to focus more on strategic initiatives that drive growth. The investment for our solution is tailored based on the number of SKUs under management, the scope of deployment, and the specific product setup to fit your unique business needs.
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Cybex Enterprise Retail Suite
The emergence of cloud technology and mobile computing, along with improvements in communication protocols, has enabled us to develop a new version of our POS system, 8.3, which supports both local and cloud deployment options. This system includes a thorough merchandise classification framework that empowers users with enhanced oversight and management capabilities concerning inventory, retail locations, clientele, and staff. As the retail industry seeks more sophisticated analytical tools, Cybex BI delivers enhanced functionalities tailored for retail operations. Additionally, advanced retail marketing strategies offer an all-encompassing method for analyzing customer behavior and executing marketing initiatives. Moreover, the Merchandise and Assortment Planning module integrates extensive performance metrics, planning tools, and simulation applications for optimal inventory management. This comprehensive suite equips retailers with the necessary tools to adapt to an evolving market landscape effectively.
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Integrations
No Integrations at this time
Company Details
Company:
Infor
Year Founded:
2002
Headquarters:
United States
Website:
www.infor.com/products/customer-experience-suite/interaction-advisor
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Training Videos
Customer Support
Business Hours
Online Support
Infor Interaction Advisor Features and Options
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