ImagineEngagement Description
Patients will be happier with a better financial experience that meets their needs. Artificial intelligence powered innovation is redefining patient engagement. The ability to customize the patient's payment experience by using proprietary billing data, patient preferences and propensity-to pay scoring. Staff should be focusing on patients most likely to pay. Each patient case is unique. The billing cycle should be the same. In minutes, verify current coverage and then search for additional coverage options that are right for the patient. They will be presented with more options to help them pay for their care, including financial aid. Based on individual preferences and habits, it provides suggestions for how many statements a patient should receive. This reduces the amount of time and money spent on following up with patients. Conditional statements automatically adjust the patient follow-up frequency, channel, and method via email, SMS text, or mail.
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