Alternatives to INTELITY

Trusted by thousands, Operto Teams (formerly VRScheduler) puts everything you need to get your vacation rental, hotel or cleaning service work done in one place. It's the calm, organized way to manage your cleaning and maintenance staff. Operto Teams has the best feature set on the market. Property Management Software Integration - Operto Teams communicates directly with over 40 PMS through API to gain access to property and booking information. The administrative dashboard is a top-level view of issues and tasks to know immediately, from anywhere, what needs attention. The Drag and Drop Staff Scheduling allows you to quickly adjust staff assignments and dates with the visual scheduling tool. The QuickBooks integration includes pushing Billing and Payroll (Time Tracking) information into QuickBooks. Versions supported: Quickbooks Online, Quickbook Desktop Enterprise, Quickbooks Desktop Pro. With Time Tracking, you can track staff hours per day and tasks. Auto-create tasks for each new booking based on custom rules. Set unlimited rules based on check-in, check-out, mid-stay, mid-vacancy and on a set schedule. Assign default staff and estimate time to complete.

HotelFriend is a cloud-based software for hotel management. It simplifies the process of serving guests and makes their stay more enjoyable by automating the organization of work, direct sales of rooms and services, as well as the management of work. It allows you to manage your sales online from any device anywhere in the world, analyze guest behavior, and increase the income. We make sure that you are 100% in compliance with the latest regulations, including GoBD, TSE, GDPR, and DSFinVK. Start your journey with a trusted team of innovators who are here to put you at the center of what you do.

OKKAMI Inc. was established in 2016 to serve travelers and improve all aspects of their travel experience. We offer a platform for IoT and guest engagement technology to businesses in the hospitality sector. This allows them to better connect with customers, complete transactions, and improve customer satisfaction. The platform includes managed in-room devices as well as downloadable apps for iOS and Android. OKKAMI currently provides its products and features to more than 500 customers worldwide, in North America, Europe, Asia, and Europe. Our solution allows for seamless connection to third-party services through over 50+ integrations with top hospitality vendors. OKKAMI integrates with all major hotel systems, including PMS, POS and lighting. It also allows for loyalty programs, bookings, and other features.

AIPEX allows hosts automate guest interactions and raises the bar for guest experience. AIPEX Virtual Concierge, which uses voice and a touchscreen interface, is the most advanced technology currently in use at hotels and vacation rental properties. Hosts can save time, increase turnover, generate incremental revenue, increase occupancy, and delight customers. The AIPEX portal allows hosts to tell the voice assistant exactly how to respond to guests' questions. A variety of images and proactive messages can be displayed to engage guests in a common area. On average, guests interact with the device five times per day. AIPEX is a device that was designed for hospitality and can be used in more than 7000 short-term rental properties.

The most advanced digital hospitality solution today will take your art to the next level. Our platform enables hospitality professionals to improve their performance, increase profitability, and boost their brand all from one platform. We help our guests have a more enjoyable, personal, and memorable experience. Smart automation takes away the time-consuming tasks so you can concentrate on what really matters - your guests. Duve allows guests to have an unforgettable experience, which will help you increase your revenue. Our platform allows guests to receive perfectly timed offers that showcase all your services in an easy and personal way. Duve makes communication easy by making it smart, flexible, and friendly. This will make your guest experience memorable and more manageable for both you and them.

How can our Smart Hotel app help? Digitize your guest journey, engage with guests, streamline operations and optimize your restaurant ordering! Our platform allows you offer in a single app a number of tools that allow your guests to check in and out online, access their rooms with a digital code, make in-room requests, chat with the staff through a ChatBot and have access to a tailored City Guide with GPS guided routes and useful information like weather, news and flights. Allow guests to speed up the check-in process by submitting their personal preferences, marketing consents and passport before arrival. Allows online payment with Credit Card, including pre-authorization and tokenization. All data is automatically updated within the PMS.

The all-in one hospitality suite provides seamless guest experiences, empowers employees with seamless communication tools and provides management with a control hub that brings everything together. Integrate a unified hub, web or app, to seamlessly connect guest experiences, hotel apps, mobile check-in, interactive TV, intra staff communication, powerful AI based online review management and intelligent task management into a single, powerful AI ecosystem. One ecosystem that seamlessly connects the entire journey. From chat and emails before traveling to greetings on the way, mobile check in, mobile key, ordering food and beverages, and much more. The powerful AI engine allows tasks to be automatically created and assigned based on chats from guests.

Only platform that combines messaging and concierge. This allows for contactless communication and trip planning, to create exceptional customer experiences. Engage with guests via their preferred channel or app such as WhatsApp, WeChat and FB Messenger, LINE SMS, LINE, SMS, and more. You can manage conversations in your hotel easily and let your guest communicate in more than 100 languages. Your own app allows for rich messaging at all stages of your guest's stay, from pre-arrival through post-stay. Allow guests to have a completely contactless guest experience. This includes contactless check-in & check-out, digital mobile key and guest folio.

aavgo is a provider of Software-as-a-Service (SaaS) based hospitality operations management solutions. It provides hoteliers with a unique way of delivering a better guest experience. This will increase engagement and loyalty, and help them to regain their guest relationships. Guests can check in online, chat with the front desk, order room services, view menus, request extra towels, book shuttles, and much more without ever having to pick up the telephone. Reduce unnecessary paper clutter in your rooms and save money. On their own devices or in their rooms, guests can view the directory, menus and channel guides, as well as information about nearby attractions. Multi-language support allows guests to communicate with staff and improve their guest experience. Guests can now request room cleaning service on-demand, order extra towels, book shuttles, raise maintenance issues, set up wake up calls, and DND from their mobile device or in-room device. They don't need to call the front desk or go to the front.

IRIS allows hotels to reach their guests in a way that suits their needs. IRIS Guest allows hotels to combine all the features and integrate them into one easy-to-use guest-facing solution. To access all the great features, guests only need a smart phone and a browser. To make the most of IRIS Guest Web, embed it into your existing hotel app. This will allow you to access all the integrations and features with minimal development effort. This app is ideal for multi-property guests, allowing them to access all hotels from one app. IRIS Guest Mobile is required to check-in via mobile phone and generate a mobile key. Each device is paired with a room in your hotel so that guests can check in and the device is updated to their language. IRIS Guest products are built with the IRIS Guest API. Customers and partners can also use this API to create their own unique guest experiences. You can use our APIs to create something unique.

GuestService is a standalone product that allows for end-to-end guest engagement. The online portals allow you to take new orders and manage guest inquiries. You can provide service to your guests from any area of the internet, mobile, kiosk, lobby, or kiosk. You can satisfy your customers, increase customer loyalty, and increase your revenue with one product. GuestService makes sure that your guests receive the best service possible. They can send their requests, place orders, and track their status via the mobile. Your guest will be able to find out about your hotels, services, and other nearby places. They can also use the digital concierge service. There is no additional setup fee. Select your package and you can instantly get started using it. Our online chat team is available to assist you during the setup phase.

Are you looking for ways to ensure the safety of your hotel's staff and guests? The Fuel Mobile App & Digital Key allows for contactless check-in, checkout, and keyless entry. This will help to minimize contact between staff members and guests. It also offers a level of convenience that will make your hotel stand out from the rest. This white-labeled hotel app solution is suitable for all sizes. It seamlessly integrates with your property management system or lock vendor in real time to provide easy, frictionless functionality. You can also use the messaging platform to keep in touch with your guests throughout their travels.

Improve customer retention and loyalty by improving the experience in real time with visibility into performance. You can escalate and correct situations as they occur using in-moment feedback. Customers also have problems at the moment. To foster a customer-focused culture and encourage continuous service improvement, share live feedback, benchmarks, and reports with the entire team. Compare results from all locations to establish brand standards. Your front-line staff can understand the customer experience and create action plans based upon real data. To improve employee training's impact, use guest feedback. Focus on the things that matter most to customers. You will be able to make informed decisions about how to improve your customers' experience, including cleanliness, staff friendliness, and food quality.

The way people communicate has changed with technology. Make guest communication simple and easy via SMS or other messaging apps. Automated responses answer common questions so guests don’t have to wait long for an answer. Scheduled messaging can be used to greet guests, check in during their stay, remind them about upcoming activities, and give them a warm welcome. To gauge how guests are enjoying their stay, use in-stay surveys. Any problems can be fixed immediately, ensuring that guests have a better stay. To increase guest engagement and book direct, you can use hotel text-messaging. Collect the right information and upsell room upgrades, early check in, and other services to guests. List the policies of your property on the registration forms so guests can agree to them.

With the help of mobile tools, digital concierge and excellent information flow, you can make your guests and employees' lives easier. protel VOYAGER, an award-winning app, allows you to publish an app with your branding using protel PMS. Our vision is to create the technology ecosystem for the global hospitality industry. Mobile tools, digital concierge, excellent communication, and more allow guests and employees to have more time. You can view and modify your personal profile information. Add your preferences and special requests. Mobile keys and check-in are required for room admission. Check out the invoice. Book additional services like room service. Request housekeeping or room maintenance. View information about the hotel and specials. All the content provided by the hotel is available. Modern PMS systems are the heart of any hotel business. A PMS that seamlessly connects with the best technology in the industry is the best.

One system designed for today's business. It includes CRM, PMS, and invoicing. Personalize every guest's stay before they arrive. Communicate with your guests in the manner they prefer: text, email, or voice (Amazon Alexa). Your guest will first interact with your hotel by receiving a confirmation email. Then, they will receive a post-stay survey. Neither of these provide an interactive channel for guests to communicate with you. Automated streamline communication is available from before your guests arrive to after checkout. This happens without your staff having to lift a finger. You can give them the opportunity to make any pre-arrival arrangements, notify them when their room will be ready, and ask them how they are after they have checked in. After they have checked out, you can thank them for staying. Negative feedback is not only difficult to gather, but it also makes it less likely that guests will leave positive feedback.

Vouch, a travel-tech company founded in 2016, empowers hotels to streamline operations and elevate the guest experience through Vouch HOME, a comprehensive suite integrating a guest platform and a back-end Hotel Operations Management Ecosystem. Vouch HOME offers features like contactless check-in, streamlined task management for operations teams, and a convenient guest request platform, allowing hotels to run smarter and create lasting guest memories. These tools provide each staff member with the necessary resources to effectively manage their workload, fostering clear communication and generating valuable insights for management to make informed, data-driven decisions. Validated and approved by numerous global and local hotel chains, Vouch has helped hotels across APAC solve core problems faced by the hospitality industry today.

Check-in and checkout are easy using the interactive Tape Chart. Flexible folio control, customized and automated letters, manage bookings. Full range of back office reports, including Occupancy and Bookings, Revenue, Batch, and many others. EMV Payment Gateway - Latest POS Hardware. Automated Authorizations Swipe/Tap/Dip wireless and ethernet devices. To automate your property, leave the Kiosk unattended. Use industry APIs to create your own Booking Engine. Our Concierge and Request System includes APIs and Webhooks to allow staff and guests to communicate. APIs allow you to make your property as flexible as possible, from pre-arrival to in house guests. Two-way seamless integration to all GDSs and major OTAs. This includes multiple rates, availability, bookings, and bookings.

Hudini is a mobile key and contactless check-in solution that has been deployed by hotels around the world. The seamless experience allows guests upload their required documents, input payment method and receive a key digital directly on a smartphone app. This efficient check-in allows guests to bypass the front desk, and go straight to their rooms, reducing unnecessary contact. Smart interactions and intelligent automation are the tools we use to create the best possible guest experience. Manage guest bookings even before guests check in. Hudini creates smart profile for every guest who has visited a property. It learns from previous guest behavior and personalizes everything from hotel transfers to the right type room.

It's easy to submit a service request. You can schedule a service request, or browse special services during your stay. These requests can be made using the hotel's mobile browser or on the hotel's in-room tablet. Mobile convenience is now possible. You can control the lights, fans, ACs, and other appliances using your mobile phone or tablet in your room. Your mobile can be used as a remote control for all IR devices within the room by installing our IR blaster. There are many features that the hotel can provide, including shopping recommendations, taxi services, and places nearby. Chat is available for guests and staff communication. There is no need to ask for or carry room keys. Your mobile phone can be your key throughout your stay.

Allow guests to check in using their own phones. This will help you overcome staff shortages and give you more time to explore the hotel's amenities. Zaplox's custom-branded guest app keeps guests safe and reduces operational costs. It includes mobile key, mobile check-in/checkout and mobile payment. Zaplox works closely with other vendors of hotel systems to provide seamless integration with the leading PMS and BLE locks, as well as other payment systems and hotel solutions. Your hotel will enjoy a lower cost and a faster deployment. Zaplox has the solution for you, no matter if your hotel is a city resort, casino, or other type of establishment. Our contactless guest solutions, including mobile check-in and key cards, are highly adaptable and suitable for both large hotels chains and independent hotels. Guests don't have to wait in line at the front desk. They can check-in quickly and print their key cards using the Zaplox kiosk. It is available 24 hours a day.

With keyless entry, we help hospitality providers save money, deliver and earn more. Use your smartphone, online check-ins, chat, surveys and more to help your guests get to their rooms faster. With every door opened, you will see happier guests, improved staff engagement and increased revenue. Every time you open a door, enhance your guests' experience. Our 50+ partners offer optional guest services. Choose ASSA ABLOY Global Solutions or Dormakaba for a seamless experience. Let us help you deliver a keyless experience to your customers, connect all relevant partners in technology, and save time. FLEXIPASS, a global technology firm that specializes in providing keyless door-opening systems to the hospitality sector, is a specialist in keyless solutions. Every time a door opens, guests can access your services. Make your PMS service and guest communication stand out.

Our smart devices integrate into your reservation system, automating access to save guests time and eliminate repetitive tasks for staff. We can show you ways to improve your business's efficiency and guest experience. We can send you a device to test in your hotel. This allows us to anticipate potential installation issues and different guest scenarios. Connect your PMS, guest communication platform, or check-in app to create your own guest experience. Please let us know the type of device you are using so that we can send you the right accessories. We will also make sure you have all you need to install it yourself or hire our team. Goki's easy-to-install system offers more features than the competition, at a lower cost. Our SmartDisc connects with any electronic lock and adds the option for mobile & code access. Our SmartLock replaces traditional locks and provides a contactless experience for guests at your property.

SALTO is the global leader in access control for hospitality. Our smart keyless, wire-free security gives you the ultimate control and blends seamlessly into your hotel design. SALTO, a leading provider of advanced technology, has given property owners and managers new ways to manage staff and protect assets, as well as secure guests. Every hospitality business faces a unique challenge when it comes to combining easy access, digital keys, and smart rooms with unified property-management systems that protect people and assets. This is true for luxury and midscale hotels, independent and large chains, cruise ships and convention and conference hotels. SALTO has developed advanced, aesthetically designed electronic access control systems for the hospitality industry. From back-of-house management to guest room management with one system that is easy to use.

Our Hinfo digital hotel compendium allows guests to stay up to date with details and services at the property they are staying at, in addition to details on recommended local attractions, restaurants, supermarkets etc. Your property can benefit from our interactive digital solution, with reduced overheads, increased opportunities for revenue generation and improving guest satisfaction. Hinfo is accessible via a mobile app and web-based solution, with QR code options available. The vast majority of guests are choosing to access the property hotel compendium details via our mobile app and provides a similar but personalized experience at each member property that the guests are staying at.

You can add all information about your services and facilities to the Digital Guest Directory. Then, you can create the Booking Systems that you need. To reinforce your brand, customize your Guest App with your logo and colors. Your app will be available to your guests in no time. You can respond to guests' inquiries, send them direct messages to inform them, and analyze the data to make better hotel decisions. They will be able to manage their entire stay with an easy-to-use app that provides real-time information. All this from their smartphones, and without downloading. You can centralize all guests' requests and monitor the status of each task from your staff's smartphone. To inform your clients about the status of the management, send them direct messages.

DACK offers operators a powerful operator platform to customize, control and manage guest experience. This includes messaging, verification, check in/check out, and much more. The DACK app allows guests to go directly to their apartment, home or room without having to wait in line at a rental office or front desk. Through the app, guests can check-in and use a mobile key code or key to gain access. The DACK app allows guests to learn more about their accommodations, nearby attractions, stay instructions and more. DACK's platform for upselling allows operators to increase their revenue beyond bookings. You can easily increase your revenue by adding simple extras such as customizable check-in time and pet fees. But why stop at that? Our robust upsell platform allows you to offer your guests private chefs, ski rental, baby equipment, and more.

Hoteza Web makes guests' stay more secure by reducing face-to-face interaction with hotel staff. Chat allows guests to ask questions, express their needs or provide feedback. PMS guest profiles syncing and personal app links, guest bill posting and easy integration with service optimizing systems, room control, and much more. You can easily schedule a room cleaning, or order extra pillows. You can book a table at a hotel's restaurant or check out the SPA center. You can easily display the check-out details, including the bill, to your guests. This will allow them to avoid the long queues at the reception. The built-in Messenger allows for easy communication with hotel staff. All questions are answered quickly. QR codes can appear on any printed or electronic media in the hotel. Display them, for example, at the front desk or in the elevator.

A property management system is essential for hoteliers. It must be able to manage the hotel's operations, manage guest preferences, manage rates and room inventory, and evolve continuously, all while protecting data. Oracle Hospitality developed OPERA cloud property management. OPERA cloud, a mobile-enabled PMS, simplifies IT and centralizes information, making it accessible to everyone, any time, anywhere. OPERA Cloud is open architecture with built-in integration and an open API to accelerate innovation. It redefines the guest experience by meeting the needs of all hotels. OPERA Cloud, a cloud-based PMS system that is specifically designed for hotel operations, has key capabilities to meet the requirements of hotels of all sizes and complexity. You can untether your front desk and serve guests from anywhere on the property. You can reduce check-in and checkout times and increase efficiency by giving your employees real-time updates.

Hotel tablets are interactive devices that allow guests to communicate with their hotel, make purchases and order room service. They can also report problems and control their rooms. Roll up all devices (phones, TV remotes, clock/radios, smart room controls, etc.) into one device and add interactive features to give your guests the best possible in-room experience. Transform your guest room into an exciting place of discovery. Our curated city guides give guests the freedom to explore. Interactive live communication means guests are no longer left in the dark when they enter their rooms. In-room broadcasting can turn your guestrooms in to a communication hub for events. Save money by allowing your guests to schedule cleaning or opt out of the room cleaning service. Promote your property's amenities, events, and promotions directly to your guests.

We develop, install, support and maintain bespoke digital solutions for premium hospitality venues of all types. Our mobile apps and hospitality websites enhance guest experience, prioritize guest safety and health, reduce printing costs, streamline processes and leverage brands to empower management and drive revenue. SmartCellar is the original, patented, and highly acclaimed SmartCellar. It can be used in restaurants, bars, or private collections. SmartTouch and SmartCellar products can be used on any platform. Each application is designed and built to meet the exact requirements of our clients. Our three-part system includes guest-facing, staff and administrative modules. These modules allow our clients to make instant edits and updates to critical information. We maximize efficiency and increase revenue for your bottom line.

Mobile messaging, emails, promotions, and other means of increasing awareness and interest for potential guests are all part of Runtriz guest engagement. Highlighting local attractions and amenities will increase your property's profile and encourage direct bookings. Runtriz solutions offers early check-in, upgrades and staff recommendations to extend the stay and increase revenue. Guests can also chat and message staff directly to request special requests for their event, room, or activities. Guests can engage with Runtriz solutions like mobile key, F&B ordering and mobile check-in. Chat also increases guest engagement which leads to increased revenue. Push notifications are sent to guests during their stay and provide them with targeted promotions, information about attractions, amenities scheduling, transportation, or event information. In-room control via mobile device for TV, lighting, thermostat, and other electronic devices.

Room service on your guests' phones. Features a booking and rental system, inventory management, upselling and analytics. Chat with guests in or out of the hotel using GuestBell. Upgrade your paper brochures and make them digital with GuestBell. Instantly share updates and special offers without the limitations of printed material. GuestBell provides individual order reviews to help you identify and resolve problems before they become negative OTA ratings. Post a beautiful flyer on the walls of the rooms, in the common areas or the front desk. The QR code is scanned by guests and they can start ordering immediately. Send automatically when a guest is added to system. Integration allows us to get user contact information from your PMS.

All-in-one tool that facilitates the entire digital guest experience pre, during, and after stay. Avoid waiting in lines by using Pre Check-in and Express Checkout that are contactless. Mobile Key is also available to allow guest room access. Guests and staff can communicate seamlessly to answer any questions or requests. To personalize your room amenities and meals, access in-depth Eat and Stay preferences before guests arrive. Send promotional messages about spa, dining and other services to guests. All services, including in-room dining, spa, and activities, can be displayed. Guests can also book through their mobile devices. Facilitate hotel guests to book services such as yoga, golf, and more. This will create upsell and cross-sell possibilities. To avoid food allergies, guests can scan QR food labels and menu items. Prefme Partner Listing: Showcase hotel room types, restaurants and offered services.

Intelligent guest CRM that uses SMS texting to send recommendations, itineraries, and other requests. TripSee Concierge offers personalized attention to each guest, resulting in a stronger, more meaningful relationship and improved guest re-bookings. Hoteliers who create an unforgettable experience for their guests will be more likely to book again the next time they stay at a hotel. TripSee Concierge allows you to create a unique experience for your guest, including personalized recommendations and fully-planned day trips that are tailored to your preferences.

Contactless mobile everything supports social distancing, including check-in, room ready messaging, room keys and ID verification, check-out and check-out. All this is possible on guests' smartphones. Once their room is ready, guests receive an automatic text message alert. They simply pick up the room key or their mobile keys and head to their room. Streamline check-in and checkout, make it easier for guests to order food, increase staff productivity, and improve the guest experience. Mobility is becoming more popular as a way for properties to cut overhead and provide guest self-service options. rGuest Express Mobile makes it easy to improve service without having to hire additional staff. Hospitality leaders are improving guest service and reducing overhead by offering guest self-service options. With rGuest Express Mobile, you can enhance the guest experience without increasing your staff. Allowing guests to bypass the front desk to go straight to their rooms after a long journey.

All in one dashboard, your brand will appear on the guest app. Open doors, summon the elevators, check room occupancy, set temperature and manage indoor air quality. You can also crash a party and offer contactless selfcheck-in. All this is possible with one dashboard, using a single API, and across 300 device manufacturers. Lynx automates temperature control for Nest, Ecobee and Honeywell thermostats. Reduce your risk by offering your customers software that will accommodate their preferences. Lynx offers powerful workflow automation, automated messaging and chat. This can reduce your operating costs up to 30%. Know when guests check-out and housekeepers complete their tasks in real time. Automating gap day and monetizing early checkout/check-in can increase revenue by up to 11 percent. Our white-label app is not required by guests. Lynx collects the email addresses of the guests to drive direct bookings.

Reduce the number of front desk requests and wait times by over 25%. Save 56% on brand quality audits. Improve your NPS by more than 35% while simultaneously increasing your RevPAR. Your guests will be more engaged than ever before, with an increase of 60%. You will be able to respond quickly and accurately in just minutes. By leveraging a unique guest profile, which is constantly expanding, you can provide a customized experience to your guests. This allows for granular targeting and micro-segmentation. Revenue can be generated from within the hotel by up-selling, referring guests to nearby activities, partnering with promotions, and completing in-stay transactions. VenueLytics, a comprehensive AI-based guest experience platform and data analytics tool, dramatically improves guest engagement to make you more profitable. Respond to online and in-stay reviews and feedback instantly.

Enjoy personalized experiences during every journey. AeroGuest will help you find everything you need, from business trips to weekend getaways. Earn reward points as you search for and book your next accommodation. Enjoy exclusive local experiences at special prices with the 24-hour service. Remote check-in and out allows you to make the most of your trip. You will find local events, upcoming restaurants, beautiful sites, and more at special prices. Breakfast in bed Upgrade to a room Late night spa treatment, or table at a local eatery. It's easy to book your next accommodation. You can search by price, neighborhood, amenities, and many other criteria. Our loyalty program offers you generous rewards and discounts for your next solo trip, family vacation, or business trip.

Allow lean hotel staff members to do the most important work in the most efficient manner. ALICE is an all in one platform that streamlines operations, communication, increases productivity, and improves guest satisfaction. All tasks and teams can be connected, tracked, understood and optimized...in one location. Smart and efficient task management and distribution will increase productivity. Transparency and visibility into all operations will help you make the best decisions for your hotel. You can use actionable data to hold specific hotel departments and individuals accountable. Hotel operations management platform that allows for improved communication, task management, guest satisfaction, and more.

After check-out, guests can leave feedback to the group. This gives all staff a transparent view about their stay. Guests can send a welcome message, thank-you message, and a WiFi username/password via guest whatsapp. Guests can now use their WhatsApp to contact the staff and management with any queries or concerns. This allows staff to perform service repair while the guest is still at their hotel. This ensures that there are no negative reviews in the online review. Customer delight is only possible when you have a clear view of your customer and their needs. To create a shared view of your guest, you and your team will join an internal chat group. You will be able to see all guest preferences in the chat group, even before the guest checks in. You can now complete the pre-checkin before the guest arrives. Guests can simply walk in, receive their key, and then head to the room. There are no waiting times, no queues, and no wait times.

Hotefy customers reported an increase in the number and average rating of customer reviews. Hotefy's on-demand service can reduce staffing requirements and allow you to consolidate outlets and kitchens. Average revenue per customer up to 30% Some customer demographics increase by more than 1000%. The hotel's staff will be less needed to patrol the service areas. Hotefy makes it easy for your customers to order anywhere they want, without having to wait for a server. You can consolidate outlets into one or fewer basic menus that are served by a single kitchen. You will get feedback from your customers directly if you have a customer feedback system. Hotefy's core value is customization. Pre-built pages can be used to get started in minutes, or you can create pages and styles that best suit your brand. Fair subscription pricing, no commissions or room upgrades. Our plans are priced based on your occupancy and include unlimited rooms.

The casino management system provides a comprehensive tool to manage and control casino operations. Control your money flow with detailed records. The system's high reliability and attention to details allows for the optimization of every work process. The system is able to optimize the number of employees employed as well as the performance of each operation. This system is a comprehensive tool to manage gaming devices, casino employees and provide excellent guest service. The system provides a better experience for the user with a 480x272 display and a capacitive touchscreen that is more transparent and sensitive than a resistive screen. All data is safely stored in a nonvolatile memory. High-resolution, high quality display, capacitive touchscreen, and power supply that includes UPS.

Guestware is a Software as a Service company. Your Guestware solution runs on the cloud. This cost-effective solution to managing on-premise software allows for flexibility in deployment and lowers costs. The Guestware management tools allow hotel service teams to respond to guests' individual needs and provide exceptional guest experiences. Guestware automates and optimizes staff assignments to ensure that every issue or request is addressed quickly. Guestware's data analytics reduce operating costs and improve guest satisfaction. All guest interactions and information are recorded in one place by the system. It seamlessly integrates with your property manager system (PMS), central reservation system (CRS), and makes it easy to care for your guests. Guestware intelligently schedules, tracks and tracks preventive maintenance tasks to reduce owner capital expenses and maximize facility maintenance to ensure maximum guest satisfaction.

Digital key solution that is reliable, ultra-secure, and tailored to the guests. It is also efficient for you. Improve the experience of your guests and reduce the workload for your staff. We ensure that our digital keys are the most reliable and performant in the industry by testing them in our robotics lab. This means happier guests and less stress for your staff. We can support you with your digital key solutions, whether you use our app, or your own. Openkey is best integrated with your property-management system, although this is not mandatory. OpenKey is the leading independent digital key provider for the hospitality industry. Our team has extensive experience in providing hotel technology solutions. We strive to deliver the most cutting edge, user-friendly and reliable solutions to enhance the experience of your guests and streamline your operations.

Your guests can make third-party reservations easily. ResortSuite CONCIERGE allows properties to manage external reservations and partner information. This is another way to personalize and deliver five-star guest experiences. Display the services available to third-party providers, including pricing, availability, rates, and special alerts for guest. Access to the complete history of all external reservations for a guest to ensure exceptional guest service and increased guest loyalty. To ensure that your staff have the most up-to-date information, you can record interactions and preferences. The multi-vendor approach is ideal for concierge operations that use a corporate standard to manage their PMS or POS.

Our chat-based concierge can triple your customer service response times. It automatically routes requests and makes reservations for immediate fulfillment, leaving your support team free to handle more complex requests. Personal conversations on multiple channels will help you build relationships with your guests during and after their stay. You have full control over all areas of your property. This allows you to easily access and manage micro and macrosystems from one location. We assist your team to quickly adapt to the new system with on-site tutorials and informative onboarding walks.

4SUITES, a system of connected software and hardware powered by the Internet of Things (IoT), provides intelligent access solutions for hotels. No more waiting in lines, more convenience, complete control and the entire journey is at your guests' fingertips. Open the door to an intelligent hotel. Streamline your hotel operations, reduce costs, optimize experiences and boost revenue. Add intelligent access to innovative software or hardware. Our teams can help you to get to market faster by leveraging our API, SDK or hardware reference designs. The PMS system is the hub of hotel operations and customer service. 4SUITES integrates with your PMS, and partners with a variety of guest journey apps in order to provide fully automated workflows. This enhances operating efficiency and delivers exceptional guest experiences. 4SUITES provides cloud-connected hotel locks, lock upgrades and mobile keys.

WeBee, a 360-degree (End to End) solution, allows hotels to engage with their guests better. Guests can provide instant feedback during their stay to improve their satisfaction. Higher TripAdvisor rankings will help you build a better online reputation. There is no need to pay high commissions for OTA's. Upsells allow you to make in-room dining, restaurant, and SPA reservations.

To enhance guest experience, communicate with guests before, during, and after their stay. The Instio GEM automated communication platform allows you to communicate with guests pre, during, and after their stay. It automatically communicates with guests in a timely manner, enhancing the guest experience. Our platform connects guests and operations teams via SMS, Email, and in-app messages. Automate your most tedious, routine messages with our platform. We'll send them out automatically based on the triggers that you set. Automate your communications, such as check-in instructions and check-out instructions, birthday or anniversary wishes, sequences for follow-up messages like review requests, etc. to save a lot on manual interactions.