ServoDesk
Easy to use, award-winning Help Desk software for service teams that need to do more with less. Simplisys Service Desk provides flexible solutions for support teams of any size.
- Manage multiple data channels with one interface
Roles-based access to tickets
- Email integration that creates and acknowledges tickets automatically.
- Features rich reporting tool and dynamic dashboards.
- Roles based Customer Portal
- Simple to use business rules and workflows to drive automated processes.
- API's for integration with third party software.
We offer unparalleled support and market-leading service. Don't waste your time looking through thousands of documents online. Give us a call.
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Resco Field Service+
Resco Field Service+ empowers field service teams by transforming traditional service processes into streamlined digital workflows. Built to enhance operations in industries like utilities, telecommunications, manufacturing, and energy, Field Service+ combines offline functionality with advanced scheduling, routing, and data capture tools to keep teams productive in any environment.
With seamless integration into Dynamics 365 and Salesforce, Resco Field Service+ enables real-time data access and updates from the field, reducing manual entry and eliminating paper-based records. Field technicians can use their mobile devices to capture photos, scan barcodes, complete checklists, and access service history—even offline, which is critical for remote or high-traffic areas.
Features include drag-and-drop customization, allowing teams to create workflows, forms, and reports without coding. Its GPS and routing capabilities help technicians optimize their routes, and with real-time insights, supervisors can monitor job status and resource allocation on the go.
Resco Field Service+ makes managing field operations efficient and reliable, helping organizations improve response times, reduce errors, and enhance customer satisfaction.
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k-eCommerce
k-eCommerce harnesses and transforms the business data contained in your Microsoft Dynamics or SAP Business One systems to create the essential components of a modern, scalable, and automated online store that offers comprehensive self-service options accessible globally. As a pioneer in providing innovative and integrated e-commerce solutions tailored for Microsoft Dynamics and SAP Business One, k-eCommerce supports a diverse range of industries including manufacturing, wholesale, and retail, empowering businesses worldwide. With our robust PCI-certified cloud infrastructure, we efficiently handle billions of dollars in transactions annually, ensuring reliability and security for all users. Elevate your business to new heights by adopting a state-of-the-art integrated e-commerce solution that caters to both B2B and B2C markets seamlessly. Our commitment to innovation ensures that you stay ahead in the competitive e-commerce landscape while meeting the evolving needs of your customers.
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SyncGO
SyncGO transcends the typical API, serving as a revolutionary tool in the retail sector. Our cutting-edge Application Program Interface effortlessly links any point-of-sale system with various eCommerce platforms, eliminating compatibility hurdles and ushering in a new era of retail opportunities.
With SyncGO, retailers can effectively connect their physical storefronts with online marketplaces, regardless of the POS technology they currently utilize. We take pride in offering a versatile solution that accommodates 'any POS' and connects to 'any eCommerce platform.'
Our integrated, cloud-based eCommerce solution empowers retailers to synchronize their online sales and inventory management with their on-site point-of-sale (POS) systems, creating a cohesive retail experience.
By leveraging SyncGO, traditional retailers can evolve into vibrant e-tailers, expanding their reach and enhancing customer engagement.
Regardless of the age or specifications of your POS system or the eCommerce platform you prefer, we provide an ideal solution tailored to your unique requirements, ensuring that your business thrives in an increasingly digital marketplace.
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