Easy to use, award-winning Help Desk software for service teams that need to do more with less. Simplisys Service Desk provides flexible solutions for support teams of any size.
- Manage multiple data channels with one interface
Roles-based access to tickets
- Email integration that creates and acknowledges tickets automatically.
- Features rich reporting tool and dynamic dashboards.
- Roles based Customer Portal
- Simple to use business rules and workflows to drive automated processes.
- API's for integration with third party software.
We offer unparalleled support and market-leading service. Don't waste your time looking through thousands of documents online. Give us a call.
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Resco Field Service+ empowers field service teams by transforming traditional service processes into streamlined digital workflows. Built to enhance operations in industries like utilities, telecommunications, manufacturing, and energy, Field Service+ combines offline functionality with advanced scheduling, routing, and data capture tools to keep teams productive in any environment.
With seamless integration into Dynamics 365 and Salesforce, Resco Field Service+ enables real-time data access and updates from the field, reducing manual entry and eliminating paper-based records. Field technicians can use their mobile devices to capture photos, scan barcodes, complete checklists, and access service history—even offline, which is critical for remote or high-traffic areas.
Features include drag-and-drop customization, allowing teams to create workflows, forms, and reports without coding. Its GPS and routing capabilities help technicians optimize their routes, and with real-time insights, supervisors can monitor job status and resource allocation on the go.
Resco Field Service+ makes managing field operations efficient and reliable, helping organizations improve response times, reduce errors, and enhance customer satisfaction.
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HENRI
HENRI serves as a contemporary solution for financial service providers, specifically designed to streamline operations within the leasing, factoring, and credit industries, ensuring it remains relevant with the latest technological advancements. Its capabilities in planning, analysis, reporting, and controlling allow for swift adaptation to changing market dynamics. This tailored industry solution is fully integrated with Microsoft Dynamics 365 Business Central, consolidating all essential processes related to leasing, factoring, credit, and purchase financing into a single platform. It strikes an optimal balance between standardized software and customized development, offering exceptional flexibility through configurators for products, processes, and documentation. Built on the globally recognized Microsoft Dynamics 365 Business Central ERP framework, HENRI is supported by a dedicated team of 60 professionals at NAVAX who specialize in financial services. The ongoing development of the HENRI product will adhere to a strategic roadmap, ensuring continuous improvement and adaptation to future needs. This commitment to innovation positions HENRI as a leader in financial service technology.
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Robo-Commodity
Robo-Commodity is an all-encompassing business solution tailored for the commodity trading sector, developed over a span of 12 years through collaboration with over 80 clients across 30 countries. Our solutions are industry-specific and designed to assist organizations in effectively managing an increasing array of devices, data, capacity, and operational efficiency. As a Gold Certified Microsoft Dynamics Partner based in Dubai, UAE, and operating in Oman, Qatar, we specialize in Microsoft Dynamics ERP software, including Microsoft Dynamics 365, NAV, AX, CRM, Business Central, Power BI, and SharePoint, offering comprehensive services such as consultation, implementation, licensing, upgrades, and ongoing support. Robosoft Solution is committed to delivering the highest standards of quality in the implementation and support of our products and services across various industries. Our expertise includes back-to-back commodity trading, bunker management, physical stock handling, hedging, and paper trading, ensuring that we meet diverse client needs effectively. Ultimately, we strive to empower businesses with the tools and support necessary to thrive in the competitive landscape of commodity trading.
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