HearRo Description
Organizations find it challenging to engage with their customers in a way that is both personalized and efficient using conventional call center methods. Unfortunately, many customers have lost hope in receiving quality service via phone or online channels. HearRo revolutionizes the concept of a phone system by utilizing blockchain technology to establish secure digital identities, facilitating smoother communication and enhancing the personalization of customer service interactions. The majority of current phone, chat, and messaging platforms designed for call centers are surprisingly outdated and fail to meet contemporary needs. When reaching out to customer support, we often face a frustrating loop of menu selections, prolonged hold times, the need to repeat our information, and the inconvenience of being transferred multiple times, forcing us to start the process anew. This disconnection from customer expectations highlights a significant opportunity for innovation in service delivery.
HearRo Alternatives
TollFreeForwarding
In 60 seconds, activate your international phone number. You can choose from over 120+ countries or 1,000 cities. Forward your calls to any number worldwide. You can route your calls according to the hours and days of your business with robust scheduling options. You can route your calls to your main office during business hours or to voicemail during nonbusiness hours. You can instantly view detailed information about calls to your TollFreeForwarding number. To make informed decisions about outbound sales, and follow-up, learn about your customers' call patterns. Record all or part of your calls to keep track of them. Call detail records are a place where recordings can be stored. They can be downloaded or played at any time.
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CallTrackingMetrics
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Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills.
Contact center features include a browser-based softphone and smart routing options.
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Nok Nok S3 Authentication
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Elliptic
Training and certification in blockchain analytics for regulators, financial institutions, and crypto-businesses. Manage financial crime risk, ensure regulatory compliance, and grow with confidence. Our crypto compliance services and solutions are used by regulators, financial institutions, and crypto businesses to detect and prevent financial crimes in cryptoassets. Businesses can rely on blockchain analytics to provide accurate and actionable insights across more than 100 cryptoassets. Elliptic offers blockchain analytics for cryptoasset compliance. Your compliance team can manage risk across more than 100 cryptoassets and comply with regulatory requirements. Compliance is a competitive advantage that builds trust between regulators, customers, partners, and other stakeholders. It is crucial to have the best AML monitoring solutions. Also, it is important to invest in your team to develop the knowledge required to stay compliant.
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Integrations
No Integrations at this time
Company Details
Company:
HearRo
Year Founded:
2015
Headquarters:
United States
Website:
www.hearro.com
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Product Details
Platforms
Web-Based
Types of Training
Live Training (Online)
Customer Support
Online Support
HearRo Features and Options
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