Salesforce Health Cloud Description
Connect care teams seamlessly to a 360-degree view every patient on one HIPAA-compliant platform. Transform your call center, connect patients to care quickly, and take action on social determinants to improve outcomes. A streamlined engagement platform connects people, data and processes to help patients acquire, support, engage, and engage them throughout their journey to health. Transform virtual sales, provider relationships, patient engagement, and other activities to increase value and drive results. Connecting sales, service, and marketing with critical data will help you achieve commercial excellence. Meet your constituents right where they are. Staff can make the best decisions with insight-driven processes that give them a 360-degree overview of the families and individuals they serve. Your team can quickly respond to any healthcare emergency by providing manual contact tracing, patient monitoring and automated follow-ups.
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Salesforce Health Cloud Features and Options
Healthcare CRM Software
Hospital Management Software
Patient Case Management Software
Patient Management Software
Patient Portal Software
Salesforce Health Cloud Lists
Salesforce Health Cloud User Reviews
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Summary: Overall I would say that between the initial sales teams, the engineering / support help, and the user experience, health cloud was the right solution for our company.
Positive: I worked for a healthcare startup not too long ago that used Health Cloud. It's incredible. We had members of our diabetes platform all over the country and it was perfect for our service / technology solution. The patient cards made it very easy for our customer success teams to track data.
Negative: Sometimes it proved difficult for our engineering teams to get help on bugs / fixes. Other than that, all good.
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