Salesforce Health Cloud Description

Connect care teams seamlessly to a 360-degree view every patient on one HIPAA-compliant platform. Transform your call center, connect patients to care quickly, and take action on social determinants to improve outcomes. A streamlined engagement platform connects people, data and processes to help patients acquire, support, engage, and engage them throughout their journey to health. Transform virtual sales, provider relationships, patient engagement, and other activities to increase value and drive results. Connecting sales, service, and marketing with critical data will help you achieve commercial excellence. Meet your constituents right where they are. Staff can make the best decisions with insight-driven processes that give them a 360-degree overview of the families and individuals they serve. Your team can quickly respond to any healthcare emergency by providing manual contact tracing, patient monitoring and automated follow-ups.

Pricing

Free Trial:
Yes

Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support

Company Details

Company:
Salesforce
Year Founded:
1999
Headquarters:
United States
Website:
www.salesforce.com/solutions/industries/healthcare/overview/

Media

Salesforce Health Cloud Screenshot 1
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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
Customer Support
Phone Support
Online

Salesforce Health Cloud Features and Options

Healthcare CRM Software

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Hospital Management Software

Accounting Integration
Appointment Management
Appointment Scheduling
Bed Management
Billing & Invoicing
Claims Management
In-Patient Management
Inventory Management
Medical Billing
Out-Patient Management
Patient Records Management
Physician Management
Policy Management
Revenue Management

Patient Case Management Software

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Patient Management Software

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Patient Portal Software

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Salesforce Health Cloud Lists

Salesforce Health Cloud User Reviews

Write a Review
  • Name: Morgan S.
    Job Title: Head of Operations
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Top of the Line Customization

    Date: Jun 14 2021

    Summary: Overall I would say that between the initial sales teams, the engineering / support help, and the user experience, health cloud was the right solution for our company.

    Positive: I worked for a healthcare startup not too long ago that used Health Cloud. It's incredible. We had members of our diabetes platform all over the country and it was perfect for our service / technology solution. The patient cards made it very easy for our customer success teams to track data.

    Negative: Sometimes it proved difficult for our engineering teams to get help on bugs / fixes. Other than that, all good.

    Read More...