Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
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Customer experience shouldn't run on disconnected tools and static scripts. Dialpad Contact Center brings voice, digital channels, and human agents together in a single AI-native platform, built to act — not just record — on every customer interaction.
This is Agentic AI in practice: agents that reason through a problem, take the next step, and drive it to resolution without waiting on a human to intervene. Where legacy systems leave data trapped in silos, Dialpad Contact Center closes that gap, linking voice and data so context travels with the customer instead of getting lost between systems.
The payoff compounds. Dialpad has already generated over 775 million AI recaps, and each new interaction adds to a growing base of operational intelligence — sharper resolution paths, more productive agents, better outcomes quarter over quarter. None of it runs unchecked: Dialpad's Guardian layer keeps AI operations secure and governed, so intelligence scales without sacrificing oversight.
In practice, that means up to 80% of issues get resolved autonomously, freeing your team to focus on the conversations that genuinely need a human. Intelligence works at the edge; people stay at the center of the experience.
And you don't have to take the ROI on faith. Through Dialpad's Proving Ground, enterprises can validate performance and cost savings before rolling out at scale — a far more reliable path than betting on a brittle, rules-based bot.
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Retell AI
Retell AI is a cutting-edge platform designed to empower organizations in the development, testing, deployment, and oversight of AI-driven voice agents, enhancing customer engagement effortlessly. It boasts functionalities such as call transfers, appointment management, and seamless knowledge base integration, enabling the generation of realistic conversations with little delay. The platform is compatible with multiple telephony systems and features multilingual support, positioning it as an ideal solution for international businesses. Retell AI's scalable architecture guarantees dependable performance, adeptly managing significant call volumes. Furthermore, it offers extensive monitoring tools to assess call effectiveness and user sentiment, encouraging ongoing enhancements of voice agents while fostering a better understanding of customer needs. This comprehensive approach ensures that businesses can adapt and thrive in a rapidly changing digital landscape.
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Grok 4.5
Grok 4.5 is SpaceXAI’s smartest model, designed to excel at coding, agentic workflows, engineering tasks, and knowledge work. The model was trained on large-scale datasets covering coding, science, engineering, and math, with additional reinforcement learning focused on multi-step software engineering. It is built to perform well on real engineering workflows, including debugging, terminal-based tasks, complex code generation, Rust and C/C++ development, and app building from minimal prompts. Grok 4.5 is served at fast-model speeds while using fewer output tokens on comparable coding tasks, helping teams complete technical work more quickly and cost-effectively. The model is also available in Grok Build, where it can help create Excel models, PowerPoint presentations, Word documents, diagrams, business review decks, and research-supported productivity assets. Developers can access Grok 4.5 through the SpaceXAI API, Cursor, and Grok Build, with simple API key setup and support for direct integration into coding and automation workflows. Its pricing is positioned for high-intelligence work at scale, with per-million-token rates for both input and output usage. Grok 4.5 is also trained for agentic execution, allowing it to handle longer technical rollouts and multi-step problem solving more effectively. For developers, engineering teams, and knowledge workers, Grok 4.5 provides a powerful AI model for software creation, office automation, technical reasoning, and production-grade agent workflows.
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